Mobile learning

Go.Learn version 6.8.0 and branded mobile app version 6.8.0 are here!
With this update, the mobile app now supports QR code attendance tracking for ILT events (currently available on sandbox platforms only): On arrival at the venue, learners can scan the code to automatically mark their attendance.
Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Heads-up!

End of support for Shape
For those using Shape, differently from what was communicated on December 2, 2024, the creation of new Shapes will not be discontinued on June 27, 2025. Shape will remain available as a tool for content creation, but starting from June 27, 2025, it will no longer be supported. We recommend exploring Creator as an alternative for creating and managing learning content with AI-powered features.

Second-level domain redirector service sunset
For those using the domain redirector service to redirect second level to third level domains, please note that this service will sunset on August 13, 2025. Please update your DNS records pointing at the redirector found at the IP address 54.88.17.160 before this date to avoid any disruptions to your service.

Docebo for LDAP deprecation
For those using Docebo for LDAP, this integration will be deprecated on August 20, 2025

Deprecation of Legacy API and third-party SSO functions
For those using the API and SSO app, please note that the following functions will be removed on October 6, 2025:

• Legacy API: The legacy API authentication method will no longer be available. You must update your clients to use OAuth2.
• SSO (with third-party software through a token): This legacy method will be removed. If you had SSO configured in this way in the “API and SSO” app, you will need to instead configure one of the SSO integrations available on the platform.

The API credentials function, where you can configure OAuth2 apps for your clients, will continue to be available.

Learn Data

New data mart fields for Learn Data

For Learn Data users:

• The user_enrollment_status and the user_enrollment_completion_dt fields are now available for the DM_ILT_ATTENDANCES data mart to track the user enrollment status in courses and the course completion date.
• The learning_plan_enrollment_priority field is now available for the DM_LP_ENROLLMENTS data mart to track the learning plan enrollment priority. The user_enrollment_priority field is available to track the enrollment priority in the following data marts: DM_ENROLLMENTS and DM_ILT_ATTENDANCES.
• The fields user_expiration_dt (user expiration date), user_manager_id (manager ID), user_manager_userid (manager username), user_manager_firstname (manager first name), and user_manager_lastname (manager last name) are available for the following data marts:
  • DM_CERTIFICATIONS
  • DM_ENROLLMENTS
  • DM_ILT_ATTENDANCES
  • DM_LP_ENROLLMENTS
  • DM_TEST_ATTEMPTS
  • DM_TIME_SPENT
  • DM_TRAINING_MATERIAL_USAGES
  • DM_USERS

Connect

Docebo Connect for HiBob recipe upgrades
Due to a recent HiBob webhook change, only HiBob customers with a previously configured version 1 webhook are able to use the integration at this time. The recipes within Docebo Connect for HiBob will be upgraded to version 2 compatibility after May 7, 2025.

Heads-up!

Automatic user logout

Additionally to what precommunicated on March 10, 2025, starting on May 12, 2025 (sandboxes) and July 7, 2025 (all platforms), to ensure security, if a user is deactivated or expired, they will be automatically logged out upon their next action on the platform and will no longer be able to log in.

Users will also be logged out and required to log in again to see their updated rights when they perform any action on the platform after:

• a change of their user level
• a Power User profile is granted or unassigned
• updates are made to the permissions associated with an assigned Power User profile
• updates are made to the resources assigned to them as a Power User.

Docebo has successfully performed the normal weekly maintenance release on all platforms and, this week, there are no major updates to report

Accessibility

Improved the DOM order of course and learning plan overview pages 
The DOM order of the course and learning plan overview pages has been improved so that the visual order of the elements now matches the programmatic order, providing a consistent and intuitive experience. This change ensures a more logical reading and navigation experience for users relying on assistive technologies. Learn more about accessibility in your platform.

Learn Data

New data marts for Learn Data
For Learn Data users, two new data marts are now available:

• DM_TRAINING_MATERIALS: Captures the structure and categorization of training materials, including their association with courses
• DM_TRAINING_MATERIAL_USAGES: Tracks user interactions with training materials, offering insights into usage patterns, progress, completion status, and key metrics for monitoring learning outcomes.

The Learn Data documentation is available on demand.

Deprecations

Docebo Connect for Slack deprecation
As communicated on January 20, 2025, the Docebo Connect for Slack integration is deprecated.

Artificial Intelligence

• Creator now available for all
  Docebo Creator, formerly AI authoring, is now available to all Superadmins and Power Users with granted permissions in the central repository. Create AI-powered lessons with ease and scale your content production efficiently.
• New AI video presenter in Creator
  You can now generate AI-powered videos featuring virtual avatars within Creator lessons. This feature allows for more engaging training content and seamless integration into your learning materials.

User management

• Power Users and automatic groups
  Power Users can now manage the conditions of automatic groups, provided they are designated as the group owner by a Superadmin. Up to now, Power Users were only allowed to manage manual groups. This update also introduces audit trail tracking for group-related actions.
• New condition for automatic groups
  A new condition is available to include or exclude users in automatic groups based on their membership in a manual group.

Course management

• Validation criteria available for text additional fields
  For those using additional fields for learning plans, courses, and sessions, you can now configure text fields to define a maximum character limit and apply validation criteria, such as accepted character types, to ensure data consistency. These validations automatically verify the accuracy of the input at the time of entry, preventing inconsistencies and enhancing reporting and analysis effectiveness.

Enrollments

• Enroll users in learning plans using CSV files
  You can now enroll and unenroll learners in learning plans using CSV files.

Pages and menus

• New sorting option for the Courses and learning plans widget and built-in page
  You can now sort the content within the Courses and learning plans widget and the My courses and learning plans built-in page by the nearest or farthest content expiration date, allowing for easier prioritization and organization.
• Improved learning plan progress widget
  The Learning plan progress widget of the learning plan page now shows the number of mandatory and optional courses the learner completed rather than only the learning plan completion status, providing a clearer picture of the learner's progress. In addition, when a user wishes to rewatch a completed course, the button now shows Retake instead of Play.
• New option for the Task list widget
  The learner's view of the Task list widget can now display expired and overdue courses and learning plans, providing a clear overview of content requiring attention, regardless of deadlines. Additionally, the My courses and learning plans page includes filtering options for expired and overdue content. 
• New Power User permissions for pages and menus
  Power Users can now be granted granular permissions for configuring pages and menus. Additionally, you can assign specific pages and menus as resources to Power Users.

E-commerce

• Stripe Tax now supports subscription renewals
  As communicated on March 17, 2025, for those using Stripe with Stripe Tax for subscription purchases, the automatic tax calculation is now also applied for subscription renewals. Please note that the Stripe library used in the implementation has also been updated.
• Enhanced Stripe transaction details
  When users purchase courses, learning plans, or ILT sessions via Stripe, more detailed information about the purchased items—such as course names and session details—is now included in the Stripe transaction records, making it easier to track and reconcile payments from within the Stripe dashboard.

Learning evaluation

• Enhanced learning evaluation experience for Superadmins
  Superadmins now have direct access to timesheets, QR codes, the session report, and the respondent’s list within the Docebo platform. This improvement eliminates the need to switch between different platforms, streamlining your workflow for greater efficiency and convenience.

Embedded learning

• Certificates available for download in embedded learning
  For those using embedded learning, certificates earned when completing a course or learning plan can now be downloaded directly within the embedded learning widgets.
• Embedded learning behavior changes for theater mode
  As communicated on February 24, 2025, for those using the embedded learning building blocks course player widget, theater mode settings from the course and training material in the Docebo platform are now inherited by embedded learning building blocks. This causes the Previous and Next buttons to be hidden until the training material has been completed. Unlike in the Docebo platform, the hiding of the table of contents or forced full screen mode are not automatically applied as these behaviors can be applied by the integrator as needed via attributes and commands, if needed or desired.

Mobile learning

• Branded mobile app: directly send updates to the app store
  For those using the branded mobile app, a new option lets you directly update your app from the Branded mobile publisher page. When you generate a build, it will be automatically re-signed and submitted to the app store. 
• Go.Learn version 6.7.0 and branded mobile app version 6.7.0 are here!
  In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile. 

Learn Data

• Deprecation of Learn Data tables
  As communicated on March 17, 2025, for those using Learn Data, the following tables are no longer available:
  • AI_PROCESS
  • AI_TRANSCRIPT
  • AI_TRANSCRIPT_ASSET
  • AI_TRANSCRIPT_LO
  • AI_TRANSCRIPT_REPO_LO
  • APP7020_QUESTIONS_REQUESTS
  • APP7020_REPORT
  • APP7020_SETTINGS_PEER_REVIEW
  • APP7020_TOPIC_TRANSLATION
  • APP7020_TOPIC_TREE
  • CONFERENCE_GOTOMEETING_MEETING
  • CORE_CALLOUT_READ_LOG
  • CORE_FIELD
  • CORE_FIELD_SON
  • CORE_FIELD_TYPE
  • CORE_FIELD_USERENTRY
  • CORE_GROUP_ASSIGN_RULES_AUDIENCES_MIGRATION
  • CORE_GROUP_AUDIENCES_MIGRATION
  • CORE_GROUP_MEMBERS_AUDIENCES_MIGRATION
  • CORE_IP_FILTER
  • CORE_LANG_WHITE_LABEL_SETTINGS
  • CORE_MENU_FILTER
  • CORE_MENU_ITEM
  • CORE_MENU_TRANSLATION
  • CORE_ORG_CHART_BRANDING
  • CORE_ORG_CHART_SYNC
  • CORE_REST_AUTHENTICATION
  • CORE_RULES
  • CORE_RULES_ENTITY
  • CORE_RULES_LOG
  • CORE_RUNNING_OPERATION
  • CORE_SCHEME
  • CORE_SCHEME_COLOR
  • CORE_SCHEME_COLOR_SELECTION
  • CORE_TEMPLATECOLOR
  • DASHBOARD_ASSIG
  • DASHBOARD_CELL
  • DASHBOARD_DASHLET
  • DASHBOARD_DASHLET_TRANSLATION
  • DASHBOARD_LAYOUT
  • DASHBOARD_ROW
  • IPAAS_WORKATO_CUSTOMER
  • IPAAS_WORKATO_CUSTOMER_TEAM_MEMBER
  • LEARNING_CERTIFICATE_META
  • LEARNING_CERTIFICATE_META_ASSIGN
  • LEARNING_CERTIFICATE_META_COURSE
  • LEARNING_CERTIFICATE_TAGS
  • LEARNING_COURSE_CATCH_UP
  • LEARNING_COURSE_COACHING_WEBINAR_SESSION
  • LEARNING_COURSE_COACHING_WEBINAR_SESSION_USER
  • LEARNING_DELETED_LO_USERINFO
  • LEARNING_FORUMMESSAGE_USERACTION
  • LEARNING_FORUM_TIMING
  • LEARNING_LABEL
  • LEARNING_LABEL_COURSE
  • LEARNING_LO_TYPES
  • LEARNING_POLLQUEST_EXTRA
  • LEARNING_SCORM_TRACKING_HISTORY
  • LEARNING_USERLIMIT_LOGIN_LOG
  • LEARNING_WEBPAGE_DOMAINBRANDING
  • LTI_PROVIDERS_INFO
  • MARKETPLACE_GO1_ACCOUNT
  • MOBILE_APP_BUILDS_HISTORY
  • MOBILE_PUSHNOTIFICATION
  • TBL_MIGRATION
  • TRMS_COURSES
  • TRMS_LMS_ACCOUNT
  • TRMS_TRAINERS
  • USER_ACTIVITY_TRACKING
  • WEBINAR_CONVERSION
  • WEBINAR_TOOL_ACCOUNT_TOKEN

Scheduled maintenance

• Scheduled maintenance downtime for the Sydney (AP Southeast 2) region
  As communicated on March 10, 2025, we will be performing scheduled maintenance on Docebo platforms in the Sydney (AP Southeast 2) region, resulting in temporary downtime. Sandbox environments were affected between March 31 and April 4, while production environments will undergo maintenance from April 14 to April 19. Each downtime period will last up to four hours during nighttime, from 10 PM to 2 AM (local time). During this time, platforms will be inaccessible, and scheduled activities (such as reports and notifications) will not be executed, nor will they be executed when service is restored. Services will resume automatically after maintenance is completed.

New Docebo Help article on system limits
A Docebo Help article detailing the system limits within the Docebo platform is available. This article provides a comprehensive overview of key constraints, including storage capacities, API limits, user quotas, and other thresholds to help you optimize workflows, prevent disruptions, and ensure seamless operation within system boundaries. In addition, we have updated our System requirements article to reflect the latest hardware and software specifications needed for optimal performance.

Heads up! New behavior for the Task list widget
Starting July 9, 2025, as part of the task list widget refactoring, the Transactions tab of the widget will allow administrators to view the full list of e-commerce transactions only through a new link called View all transactions and will no longer provide access to the list through the ellipsis menu > View option at transaction level.

Heads up! Changes to course data export starting in July
Starting on July 9, 2025, when exporting course data from the Course management and selecting the option to export a custom selection of course properties, including the Additional details option for multiple courses, the Created on and Updated on data will no longer be included in the export. Instead, you will be able to choose whether to include the Creation date, Created by, Last update date, and the Last updated by data by selecting them in the Course details section of the Export course data panel.

Accessibility tests with VoiceOver
Docebo has expanded its accessibility testing to include VoiceOver, reinforcing the commitment to providing an inclusive experience to all learners. Learn more about accessibility in your platform.

Improved accessibility for the content filters panel
The accessibility of the content filters panel has improved. Key improvements include:

• The panel now has the correct semantic role, properties, status, visible title, and accessible name, improving compatibility with screen readers and adapting to different viewport and zoom levels.
• Keyboard navigation has been optimized to prevent the panel from covering focusable elements when overlaying on smaller screen resolutions.

These changes ensure a more inclusive experience for users relying on assistive technologies.

Go.Learn version 6.6.2 and branded mobile app version 6.6.2 are here!
With this update, you can now submit any type of link as an assignment.  Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile. 
For those using the branded app: Please note that in some cases, the branded publisher page may not show the "update available", but you can still generate a build to obtain the latest version.

Docebo has successfully performed the normal weekly maintenance release on all platforms and, this week, there are no major updates to report

Deprecation of audio files in Shape stock library
As communicated on December 2, 2024, for those using Shape, audio files are no longer available in the stock library.

• Existing audio files already used in your Shapes remain functional.
• You can no longer search for or add new audio files from the library.
• You can continue to upload and use your own audio files as needed.

Go.Learn version 6.6.1 and branded mobile app version 6.6.1 are here! 
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile. 
For those using the branded app: Please note that in some cases the branded publisher page may not show the "update available", but you can still generate a build to obtain the latest version.

Heads up! Stripe Tax will support subscription renewals
For those using Stripe with Stripe Tax for subscription purchases, starting on April 16, 2025, the automatic tax calculation will also be applied for subscription renewals. Please note that the Stripe library used in the implementation will also be updated. 

Heads up! Upcoming deprecation of Learn Data tables
For those using Learn Data, the following tables will no longer be available starting April 16, 2025:

• AI_PROCESS
• AI_TRANSCRIPT
• AI_TRANSCRIPT_ASSET
• AI_TRANSCRIPT_LO
• AI_TRANSCRIPT_REPO_LO
• APP7020_QUESTIONS_REQUESTS
• APP7020_REPORT
• APP7020_SETTINGS_PEER_REVIEW
• APP7020_TOPIC_TRANSLATION
• APP7020_TOPIC_TREE
• CONFERENCE_GOTOMEETING_MEETING
• CORE_CALLOUT_READ_LOG
• CORE_FIELD
• CORE_FIELD_SON
• CORE_FIELD_TYPE
• CORE_FIELD_USERENTRY
• CORE_GROUP_ASSIGN_RULES_AUDIENCES_MIGRATION
• CORE_GROUP_AUDIENCES_MIGRATION
• CORE_GROUP_MEMBERS_AUDIENCES_MIGRATION
• CORE_IP_FILTER
• CORE_LANG_WHITE_LABEL_SETTINGS
• CORE_MENU_FILTER
• CORE_MENU_ITEM
• CORE_MENU_TRANSLATION
• CORE_ORG_CHART_BRANDING
• CORE_ORG_CHART_SYNC
• CORE_REST_AUTHENTICATION
• CORE_RULES
• CORE_RULES_ENTITY
• CORE_RULES_LOG
• CORE_RUNNING_OPERATION
• CORE_SCHEME
• CORE_SCHEME_COLOR
• CORE_SCHEME_COLOR_SELECTION
• CORE_TEMPLATECOLOR
• DASHBOARD_ASSIGN
• DASHBOARD_CELL
• DASHBOARD_DASHLET
• DASHBOARD_DASHLET_TRANSLATION
• DASHBOARD_LAYOUT
• DASHBOARD_ROW
• IPAAS_WORKATO_CUSTOMER
• IPAAS_WORKATO_CUSTOMER_TEAM_MEMBER
• LEARNING_CERTIFICATE_META
• LEARNING_CERTIFICATE_META_ASSIGN
• LEARNING_CERTIFICATE_META_COURSE
• LEARNING_CERTIFICATE_TAGS
• LEARNING_COURSE_CATCH_UP
• LEARNING_COURSE_COACHING_WEBINAR_SESSION
• LEARNING_COURSE_COACHING_WEBINAR_SESSION_USER
• LEARNING_DELETED_LO_USERINFO
• LEARNING_FORUMMESSAGE_USERACTION
• LEARNING_FORUM_TIMING
• LEARNING_LABEL
• LEARNING_LABEL_COURSE
• LEARNING_LO_TYPES
• LEARNING_POLLQUEST_EXTRA
• LEARNING_SCORM_TRACKING_HISTORY
• LEARNING_USERLIMIT_LOGIN_LOG
• LEARNING_WEBPAGE_DOMAINBRANDING
• LTI_PROVIDERS_INFO
• MARKETPLACE_GO1_ACCOUNT
• MOBILE_APP_BUILDS_HISTORY
• MOBILE_PUSHNOTIFICATION
• TBL_MIGRATION
• TRMS_COURSES
• TRMS_LMS_ACCOUNT
• TRMS_TRAINERS
• USER_ACTIVITY_TRACKING
• WEBINAR_CONVERSION
• WEBINAR_TOOL_ACCOUNT_TOKEN

Learners can reference any link when submitting assignments
When submitting assignments, learners can now reference any type of link, not just Vimeo and YouTube videos, enhancing the flexibility of this training material.

Embedded learning building blocks v.1.0.x maintenance release
For those using the embedded learning building blocks version 1.0.x branch, this release adds a reminder of the end of support and end of life dates with links to the knowledge base to the console.

New data mart for Learn Data
For Learn Data users, the Tests data mart is now available, containing all test responses submitted on the platform. The Learn Data documentation is available on demand.

Heads up! Scheduled maintenance downtime planned for April for the Sydney (AP Southeast 2) region
We will be performing scheduled maintenance on Docebo platforms in the Sydney (AP Southeast 2) region, resulting in temporary downtime. Sandbox environments will be affected between March 31 and April 4, while production environments will undergo maintenance from April 14 to April 19. Each downtime period will last up to four hours during nighttime, from 10 PM to 2 AM (local time). During this time, platforms will be inaccessible, and scheduled activities (such as reports and notifications) will not be executed, nor will they be executed when service is restored. Services will resume automatically after maintenance is completed.

Heads up! Automatic user logout
Starting on May 12, 2025 (sandboxes) and July 7, 2025 (all platforms), users will be automatically logged out of the platform and will need to log in again to see their updated rights in case of:

• Change of the user’s level,
• Power User profiles granted or unassigned,
• Updates to the permissions associated with an assigned Power User profile,
• Updates to the resources assigned as a Power User.

Heads up for embedded learning
For those using embedded learning, in conjunction with the previously announced kernel 1.0 end-of-life date, on December 3, 2025, the following commands will reach end-of-life and will cease to be supported:

• Embedded learning building blocks: The deprecated version of the start() command that does not include the language parameter. This command has been replaced with a version of the start() command, released March 31, 2023.
• Embedded learning launcher: The deprecated versions of the start() and restart() commands that do not include the language parameter. These commands have been replaced by new versions of the start() and restart() commands, released on March 31, 2023.

Errata: changes to endpoint GET/manage/v1/user/{user_id}
The update for locking of provisioned fields (communicated on September 30, 2024) also impacted the endpoint GET/manage/v1/user/{user_id}: The provisioned_user_fields array in the response now returns the list of provisioned fields as a key : value set, where key is the platform field name (string) and value is always true (Boolean).

AI authoring translations
For those using AI authoring, you can now add AI-generated or manual translations to your AI lessons. Learners can choose their preferred language directly from the course player.

New Insight’s featured dashboard and dashboard duplication
For those using Insights:

• A new featured dashboard is available for tracking and analyzing training materials.
• You can now duplicate dashboards saving time and effort when you need to generate similar statistics or analyze different datasets based on existing templates.

Restriction to the number of file repository area widgets per course
You can now add only one File repository area widget per course.

Changes to labels used for reporting user progress and Audit Trail events in embedded learning (formerly known as Docebo Flow)
As communicated on November 18, 2024, tracking user progress in embedded learning can now be found with the following labels in reports:

• Training material access from embedded learning
• Training material access % from embedded learning
• % of training material from embedded learning
• Time in training material from embedded learning

The audit trail events relating to embedded learning are:

• Launcher has been created
• Launcher has been updated
• Launcher status has been changed
• Launcher has been deleted)

New default icon for the Embedded learning launcher (formerly known as Docebo Flow Launcher)
As communicated on November 18, 2024, the default Embedded learning launcher icon changes from the Flow branding logo to a lowercase D. 

Changes to GET /manage/v1/user/{user_id}
As communicated on October 7, 2024, the returned Country value in the API call GET /manage/v1/user/{user_id}now returns the country ID regardless of whether the user referenced by user ID is in pending users, or already approved.

Go.Learn version 6.6.0 and branded mobile app version 6.6.0 are here!
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Heads up! Embedded learning behavior changes for theater mode
For those using the embedded learning building blocks course player widget, starting on April 16, 2025, theater mode settings from the course and training material in the Docebo platform will be inherited by embedded learning building blocks. This will cause the previous and next buttons to be hidden until the training material has been completed. Unlike in the Docebo platform, the hiding of the table of contents or forced full screen mode are not automatically applied as these behaviors can be applied by the integrator as needed via attributes and commands, if needed or desired.

Heads-up! Embedded learning Building Blocks v1.0.x End of Support and End of Life dates
For those using embedded learning building blocks version 1.0.x, please note that this version will cease to be supported after June 5, 2025. It will reach end of life on December 3, 2025 at which point the kernel will cease to receive updates and be available for download. Prior to these dates Docebo strongly recommends updating embedded learning building blocks to the latest revision of the version 1.1.x branch

Heads up! End of life for SHA-1 in SAML single sign-on
For those using SAML single-sign on, please note that support for the SHA-1 signature algorithm will be removed on August 20, 2025. You should adjust your SAML configuration to use the SHA-256 signature algorithm instead.

Heads up! Docebo for Facebook deprecation
For those using Docebo for Facebook, please note that this integration will reach its end of life on January 5, 2026. You can switch to one of the other single sign-on integrations supported by the platform.

Accessibility enhancements
Screen readers now announce gamification badge details, including badge name and image, points earned, and assignment count. These improvements ensure that learners using assistive technologies can access all relevant badge information in both the gamification widget and the gamification page.

New multidomain logo shortcode
For extended enterprise platforms using the new notification service on their sandboxes, a new {{extend_enterprise_logo}} shortcode has been introduced that lets you dynamically retrieve the logo image configured for the recipient’s extended enterprise client.

Heads up! Changes to visibility of free courses with subscriptions
Currently, if a catalog containing some free courses is part of a subscription bundle, a user assigned to the catalog may lose visibility of the free content in the following scenario:

• A plan for the subscription bundle is purchased for a group or branch to which the user belongs
• However, the user is not assigned a license or a seat from the subscription

Starting from August 20, 2025, this behavior will be altered so that the free content in a catalog always remains visible to users assigned to that catalog, regardless of whether or not the catalog was sold in a subscription.

There is no weekly maintenance release this week. Regular maintenance will resume next week.

Update: localization releases restored
We are pleased to inform you that translation releases have been restored starting with this week’s release (week of February 3rd). This means that new and updated translations will now appear correctly in non-English instances of the platform (in the user interface and in the Localization tool).
We appreciate your patience while we worked to resolve this issue and we remain committed to providing a seamless localized experience. If you have any questions, please check out the post on Docebo Community or reach out to our help center.
Thank you for your trust and support!

Changes to Cybersource billing information
For those using the Cybersource payment gateway, if Canada or the United States is set as the country in Billing information, the State/Province/Region field becomes mandatory, and the user must select an item from the drop-down list.

Go.Learn version 6.5.1 and branded mobile app version 6.5.1 are here!
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.
For those using the branded app: Please note that in some cases the branded publisher page may not show the "update available", but you can still generate a build to obtain the latest version.

New tables available for Learn Data
For those using Learn Data, the following tables including proctoring data will be available starting February 10, 2025:

• learning_test_proctoring
• proctoring_session_runtime
• proctoring_test_runtime
• proctoring_tool_runtime

In addition, the existing learning_testtrack table will include the following fields:

• proctoring_resync
• proctoring_session_id
• proctoring_threshold_exceeded
• proctoring_enrollment_id
• proctoring_reviewed_by

More information on Learn Data is available on demand.

Docebo has successfully performed the normal weekly maintenance release on all platforms and, this week, there are no major updates to report.

Improved date/time display for ILT sessions and events
On the ILT course page, the event time zone will only be displayed separately if it is different from the user's local time zone. If both time zones are the same, only one time will be shown. Event times that span more than one day (after time zone conversion) are now displayed correctly.
When non-authenticated visitors view an ILT course in the public catalog, the course session dates will be shown where appropriate in the time zone of the session events, otherwise in the time zone of the visitor’s browser.

Go.Learn version 6.5.0 and branded mobile app version 6.5.0 are here!
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Reminder! Final removal of Blog app
For those still using the Blog app, whose deprecation was communicated in 2019, please be reminded that has now been removed altogether. 

Heads up! Docebo Connect for Slack deprecation
For those using Docebo Connect for Slack, this integration will be deprecated on April 21, 2025. If you have cloned this integration in Docebo Connect, you can continue to use your recipes after this date but note that Docebo will no longer issue updates or offer support.

Heads up! Docebo for LDAP deprecation
For those using Docebo for LDAP, this integration will be deprecated on August 20, 2025

Reminder! Stripe standard integration to be blocked in July
For those still using the Stripe standard integration, which reached its end-of-life in November 2022, please be reminded that this integration will cease functioning altogether in July 2025. The Stripe SCA integration is available instead. 

Go.Learn version 6.4.1 and branded mobile app version 6.4.1 are here! Go.Learn version 6.4.1 and branded mobile app version 6.4.1 are here!
In this update, you can find the following new features and enhancements:

• The mobile app can receive push notifications for platform events configured with the push notification delivery channel. A new in-app notification center lets users check and manage their notifications.
• Multiple choice tests with partially correct answers are now marked in accordance with the platform settings

Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Update for the POST /learn/v1/courses API
As communicated on December 2, 2024, for those using the POST /learn/v1/courses API to create courses, the final_score_mode parameter is removed.

503 Service Unavailable support
As communicated on December 2, 2024, beginning in the first quarter of 2025, with a gradual rollout, the Docebo APIs will start to return a 503 Service Unavailable error, where appropriate, in place of the more generic 500 Server Error.

New notification service back in sandboxes
As communicated on December 16, 2024 the New notification service is now being rolled back out to sandbox environments.

There is no weekly maintenance release this week. Enjoy your holidays, and see you in 2025 with more exciting new features.

Block on localization updates

We are currently addressing an issue affecting user interface text localization updates for customers leveraging a non-English instance of the Docebo platform. Docebo is aware that primary users who are using a non-English version of the Docebo platform are experiencing any new updates appearing in English, instead of their selected language.

The following steps are actively being taken:

• Technical investigation and fix development: Our team is actively working to identify and implement the necessary fixes to address the conflict and unblock localization updates.
• Enhanced processes: We are reviewing our development processes to ensure smoother updates in the future and minimize disruptions caused by external dependencies.

We are committed to resolving this issue and restoring full localization functionality in early spring 2025. Updates on our progress will be shared as they become available.

We deeply value your trust and patience as we actively work to resolve this issue. Providing a seamless and localized user experience remains a top priority for Docebo.
If you have any questions or need further assistance, please contact our help center. 
Check out the post on Docebo Community.

E-commerce transactions, changes to Additional notes field
For those using e-commerce transactions, please note that the text “User [id] marked this transaction as paid on [date] “ will no longer be automatically appended to the Additional notes field of the transaction. The additional note can still be manually added. Information about transactions marked as paid can be retrieved from the Audit trail.

New audit trail events for learning evaluation
Learning evaluation now has seven new events available in the audit trail to track when the evaluation is enabled or disabled for a course, when the evaluation properties change, user and user enrollment status synchronization, questionnaire creation and updates as well as changes to the evaluation process scheduling.

New table available for Learn Data
For those using Learn Data, a new table called CORE_USER_TEMP is available. It includes data about the user registrations to the platform waiting to be approved. More information on Learn Data is available on demand.

Go.Learn version 6.4.0 and branded mobile app version 6.4.0 are here!In this update, you can find the following new features and enhancements:

• Support for AI lesson training materials

Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Deprecation of cookie_policy endpoints
As communicate on September 16, 2024, the following endpoints are no longer available:

• PUT /manage/v1/cookie_policy/policies/{id}
• GET /manage/v1/cookie_policy/policies/{id}
• PUT /manage/v1/cookie_policy/{id}
• GET /manage/v1/cookie_policy/{id}
• PUT manage/v1/cookie_policy
• GET manage/v1/cookie_policy

Heads up! New notification service back in sandboxes
On January 7, 2025 the New notification service will be rolled back out to sandbox environments.
 

Accessibility resources update
Thanks to the platform enhancements released during 2024 and to the audit performed with our accessibility partner UsableNet, we updated our target compliance guidelines to WCAG 2.2 by creating two Accessibility Conformance Reports (Based on VPAT® Version 2.5). Learn more.

The old course page is deprecated
In March 2023, we introduced the option to preview, test, and activate a new version of the course page. Since then, we’ve enhanced the experience based on your feedback. Now, it's time to say goodbye to the old course page.
Learn more about the transition to the new course page:

• in Docebo Help
• in the Docebo Community (opens in a new tab)

Enable the focus mode for immersive learning
You can now enable the focus mode for courses (standalone or in learning plans) so that the course player opens in full screen by default, and:

• Course widgets are grouped by area and overlaid by the player, but learners can always access them by clicking on the widget group name at the bottom of the page.
• When learners close the player, they are always redirected back to the page where they launched the course, whether it is a page including the Courses and learning plans widget or the My courses and learning plans page.
• The course autoplay is automatically activated.
• When the course includes a single training material, the syllabus visibility and theater mode navigation settings are ignored to maximize the space for content. This means that the syllabus is not displayed and the navigation buttons for the training materials playing in theater mode are hidden.
• If the course contains multiple training materials, the Next lesson and Previous lesson buttons appear on the right side of the header, making it easier to navigate between lessons and enhancing the learning experience. When hovering over these buttons a tooltip shows the title of the following lesson.
• For courses within a learning plan, navigation is dynamic, providing users with a simple and intuitive way to move between course content and other courses in the plan. Once learners complete the final lesson of a course, the Next lesson button changes to Next course, making it easier to navigate through the learning plan.
• The focus mode is available for Instructor-Led Training (ILT) courses to help focusing learners' attention on the most important content: the next session event. If they are not enrolled in any session, they can browse and enroll in available sessions without leaving the page.
• For Superadmins, Power Users, and instructors, the manage button in the course page header is minimized to a gear button with no text,
• Learners are notified about the certificates and certifications issued for the content they are viewing through the Achievements button on top of the content page

This configuration is optimal for an immersive learning experience and minimizes distractions.

The learner experience for focus mode has been developed in compliance with accessibility standards, ensuring compatibility with assistive technologies.

Enhancements for the Enrollment rule app
For those using the Enrollment rules app:

• Power Users can now manage the app thanks to the Enrollment / Manage enrollment rules permission.
• Two new options are available to configure the validity period for enrollment in courses when users are enrolled via enrollment rules and to set the enrollment priority.
• A new audit trail event is available to track enrollments that have been rolled back.

Enrollment links available for sessions
Session enrollment links simplify the process of enrolling in sessions for Instructor-Led Training (ILT) courses by allowing learners to enroll with a single click, making the experience easier and eliminating the risk of enrolling in wrong sessions. Learn more on enrollment links, which are also available for courses and learning plans.

Set the enrollment priority for courses and learning plans
A new option called Show the Enrollment attributes is available in the platform’s advanced settings to clarify the importance of each course or learning plan for learners, indicating which content is mandatory and which can be skipped.

New My transcript page for individual learner training reports
Learners can now access a new built-in page called My transcript, that gives them access to a complete and downloadable record of their learning and training activities on the platform, including tracking of CEU credits.

New fields in e-commerce transaction export
As communicated on October 28, 2024, for those exporting e-commerce transactions, the CSV and XLS exports now include four additional fields: customer_type, fullname, tax_id, vat_type.

Changes in the report fields of the E-Commerce - Transactions report
As communicated on September 2, 2024, some fields of the E-Commerce - Transactions report have been modified.

In the E-commerce Transaction Fields section, the three fields Transaction Total Price, Transaction Subtotal Price and Item Price have been modified as follows:

• These three fields display the value of the price only (instead of the value and the currency used)
• The currency used for the price is displayed in the new fields:
  • Transaction Total Price Currency
  • Transaction Subtotal Price Currency
  • Item Price Currency

Please note that the currency can be a real currency or training credits (if enabled on your platform).

In the E-commerce Transaction Item Fields section, fields have been modified as follows in all the reports you have already saved:

• The field Course/lp Name has been renamed Name of course/learning plan/subscription plan/training credit pack
• The field Course/lp Code has been renamed Code of course/learning plan/subscription plan/training credit pack

In addition, a new default field called Payment method has been added. 

Important changes to how Yes/No user additional fields are set through APIs and CSV import

As communicated on May 27, June 24 nd September 2, 2024, for those using CSV imports to create and update users, if a Yes/No user additional field is left blank, the system now accepts and assigns the state None, and the field will appear blank in the interface. Formerly, the value assigned in this situation was No.

And for those using the APIs:

• POST/manage/v1/user
• POST/manage/v1/user/batch
• PUT/manage/v1/user/{id}
• PUT/manage/v1/user/mass_edit

the values to set Yes/No type user additional fields have been changed to the following, making them consistent across the three APIs:

• YES ← 1, “1“, true, “true“, “yes”, “on”
• NO ← 2, “2“, false, “false“, “no”, “off”
• NONE ← 0, “0”, null, ““, and all other values not listed for YES or NO

This may represent a breaking change, for example, if with POST/manage/v1/user/batch you previously relied upon the values 0, “0”, “” or null to set NO.

Improvements to Stripe automatic tax calculation
For those using the Stripe SCA payment gateway with Stripe Tax, the tax calculation is now always consistent with the billing country specified upon purchase, to better support buyers who change their address or tax location. In addition, to help comply with EU VAT and One Stop Shop (OSS) legislation, business customers are now distinguished from individuals, and required to enter their company name and VAT number in the billing information.

SEO enhancements for the platform pages
New search engine optimization features let you customize how the pages of your platform are indexed and appear in search results. Options include:

• Rich link preview for your platform home page.
• Custom URL slugs, meta descriptions and redirect links for courses, also via bulk CSV upload.

Improvements for Insights and Advanced Insights
For those using Insights and Advanced Insights:

• A new featured dashboard is available for tracking and analyzing test completion data, pass rates, and response patterns.
• You can now work in full screen mode when building your dashboards to maximize the workspace area, making using all the available tools more comfortable.
  

Configure reminders for evaluation questionnaire emails
For those using learning evaluation questionnaires to measure the learning impact, you can now take advantage of scheduled reminders to collect more answers to questionnaires.

Docebo Connect for Credly and Docebo Connect for Accredible now support additional fields for certification links
For those using Docebo Connect for Credly or Docebo Connect for Accredible, you can now associate your external certification links in course and learning plan additional fields.

New dedicated Superadmin account for the Docebo Connect connector
For those using Docebo Connect, a new service account with Superadmin permissions called connect.service is created. This account can not be deleted from within User management. This change will also introduce a new entry in the API credentials list found in the API and SSO section of the Advanced settings area within your platform.

Embedded learning building blocks new version
Starting with this release and the addition of support for VILT, the embedded learning building blocks kernel moves to version 1.1. For more information, please see Embedded learning building blocks version and release history.

Embedded learning now supports VILT sessions
For those using embedded learning, VILT sessions can be consumed via the building blocks using the course player and the VILT courses can now be seen and added in the My courses and learning plans as well as Course list widgets. For more information, please see embedded learning.

Course Theater mode navigation settings now available in embedded learning course player
For those using the embedded learning course player widget, the theater mode navigation settings in the platform are now observed by the course player widget, allowing the previous and next buttons to navigate training material to be hidden in applicable training materials.

Docebo mobile app - Go.Learn version 6.3.0 and branded mobile app version 6.3.0 are here!
In this update, you can find the following new features and enhancements:

• QR code login: When users open the mobile app, instead of having to enter their platform URL and login credentials they can scan a QR code provided on their desktop platform to be directly logged in.

Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience mobile.

408 Request Timeout support
As communicated on November 11, 2024, the Docebo APIs now implement a timeout strategy to return a 408 Request Timeout error, where appropriate, in place of the more generic 500 Server Error.

Removal of the learn microservice compact_list endpoints
As communicated on September 2, 2024, the endpoints POST /learn/v1/lp/compact_list and GET /learn/v1/course/compact_list are no longer available.

Heads up! Postponement of new notification service
Contrary to what was communicated on November 11, 2024, due to technical issues the rollout of the new notification service has been temporarily paused (opens in a new tab). The deployment will also be rolled back on sandbox environments.

Heads up! Update for the /learn/v1/courses API
For those using the post /learn/v1/courses API to create courses, please note that starting from January 2, 2025, the final_score_mode parameter will be removed.

Heads up! 503 Service Unavailable support
Beginning in the first quarter of 2025, with a gradual rollout, the Docebo APIs will start to return a 503 Service Unavailable error, where appropriate, in place of the more generic 500 Server Error.

Heads up! Deprecation of audio files in Shape stock library in March 2025
For those using Shape, starting from March 19, 2025, audio files will no longer be available in the stock library.

• Existing audio files already used in your Shapes will remain functional.
• You will no longer be able to search for or add new audio files from the library.
• You can continue to upload and use your own audio files as needed.

Heads up! Shape creation will be discontinued in June 2025
For those using Shape, starting from June 27, 2025, you will no longer be able to create new Shapes. However, you will still be able to edit and publish existing ones. We recommend exploring the AI authoring tool as an alternative for creating and managing learning content with AI-powered features.

There is no weekly maintenance release this week. Regular maintenance will resume next week.

AI authoring tool
The new AI authoring tool will be available in the Central repository starting November 20, 2024, allowing Superadmins and Power Users to create and manage AI lessons as training materials. This tool streamlines lesson creation with an intuitive editor and integrated multimedia and assessment features. Depending on your plan, you can also access AI capabilities for text revisions and automatic assessment generation, enabling faster and more effective content development.

Docebo Flow is now known as Embedded learning
Starting with this release Docebo Flow features will become known as Embedded learning. The Docebo Flow Launcher and Docebo Flow Building Blocks will be known as Embedded learning launcher and Embedded learning Building Blocks respectively. Furthermore, the management panel of Docebo Flow in your platform is retitled Launcher instead of the current App Launcher.

User interface terminology updates for reports and other areas
As communicated on September 2, on September 30 and on November 11, 2024, with this weekly release we have updated some terminology used across the platform (in reports and other areas) to improve clarity and ensure consistency.

Here are the areas impacted:

• Reports:
  For those using the new custom reports, in the previous communications we have asked you to refer to the information and downloadable lists provided in the product updates of September 30 to ensure your integrations continue running smoothly after the release of the translation updates.
  As outlined in the previous communications, please remember that if you are using the reports to feed downstream systems and those systems expect an exact field name but encounter a different one, this could disrupt or cause issues in the ingestion process. Therefore, if you haven’t done so yet, you need to update your downstream systems with the new text strings that we have released (these can be found in the aforementioned downloadable lists).
  Also, take a look at the lists in the Community post outlining the terminology updated in English and other languages (opens in a new tab).
• Name change for the “subscription codes” app:
  The app name has been changed to “enrollment codes” to better reflect its functionality.
• Other terminology updates:
  Check out the lists of updates to English terminology and to Italian, French, Spanish and German translations (Excel, 11KB)
• Note: Updates have been applied to translations only (English and the other languages where needed), while the language keys used in the code have been left unchanged, except for the name change from “subscription codes” to “enrollment codes”, for which we have created new keys in the code.
  All the updates can be seen in the Localization tool. Remember that if you have customized any terms in the Localization tool, you will retain your customizations and your changes will not be overwritten (except for the texts used in the enrollment codes app, where you will find new language keys).

Heads up! Embedded learning launcher (formerly known as Docebo Flow Launcher) will use a new default icon
Starting with the February 25, 2025 release, the default Embedded learning launcher icon will change from the current Flow branding to a lowercase D. If you wish to keep the current default icon, please make sure you download the current version and re-upload it as a custom icon in Launcher builder area of the embedded learning management screen.

Heads up! Changes to labels used for reporting user progress and Audit Trail events in embedded learning (formerly known as Docebo Flow)
Starting with the February 25, 2025 release, tracking user progress in embedded learning can be found with the following labels in reports:

• Training material access from embedded learning
• Training material access % from embedded learning
• % of training material from embedded learning
• Time in training material from embedded learning

The audit trail events relating to embedded learning will be:

• Launcher has been created
• Launcher has been updated
• Launcher status has been changed
• Launcher has been deleted
   

Docebo for Honorlock now available
The Docebo for Honorlock integration is now available allowing instructors and Superadmins to use Honorlock's AI based proctoring tools in conjunction with Docebo tests.

The learner experience for Honorlock has been developed in compliance with accessibility standards, ensuring compatibility with assistive technologies.

Cookie policy enhancements
The cookie policy editor has been redesigned and provides a new preview, showing cookie policy translations as they will appear to end users. The cookie table also includes two new columns: scope, lms user involved.

Docebo mobile app - Go.Learn version 6.2.1 and branded mobile app version 6.2.1 are here!
In this update, you can find the following new features and enhancements:

• New universal links and deep links for the Community page.

Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience mobile.

Heads up! User interface terminology updates for reports and other labels coming on November 18, 2024

As communicated on September 2 and on September 30, 2024, we are going to update some terminology used across the platform (in reports and other areas) in order to improve clarity and ensure consistency.
The updates will be released during the weekly maintenance of November 18 (for small/medium enterprises) and November 20 (for Enterprise customers).

For those using the new custom reports, if you haven't done so yet, please refer to the information and downloadable lists provided in the product updates of September 30 to ensure your integrations continue running smoothly after the release of the translation updates.
As outlined in the previous communications (also in the Community - opens in a new tab), please remember that if you are using the reports to feed downstream systems and those systems expect an exact field name but encounter a different one, this could disrupt or cause issues in the ingestion process. Therefore, you need to check your downstream systems and update them with the new text strings that we will release next week (these can be found in the aforementioned downloadable lists).

Heads up! 408 Request Timeout support
Starting from December 2024, the Docebo APIs will implement a timeout strategy to return a 408 Request Timeout error, where appropriate, in place of the more generic 500 Server Error.

Heads up! New notifications service
The new notification service is coming soon. This update brings:

• A complete redesign of the notification admin panel to align it with the current user experience and simplify configuration and maintenance.
• A brand new backend engine for higher performance and reliability
• New feature: Notifications logs
• New capability: Copy an existing notification
• New delivery channel: Mobile push notifications (for both Go.Learn and Branded app)

To ensure a smooth and controlled launch, we will be introducing this feature gradually across different regions, starting on December 2nd. Please see the community post for details of the rollout schedule.

Note that platforms with Slack integration will be excluded from this rollout for the time being.

There is no weekly maintenance release this week. Regular maintenance will resume next week.

Accessibility enhancements
For those using gamification, alt text has now been assigned to badge images, ensuring better compatibility with assistive technologies and improving accessibility.

The Catalogs in my subscriptions page is no longer available
As communicated on April 15, 2024, and on July 15, 2024, the Catalogs in my subscriptions page has now been discontinued. If you and your learners found value in using this page and appreciated the experience, you can replicate the same functionality by creating a custom widget page including a Catalogs widget configured for the Subscriptions app.

Docebo Content by OpenSesame - Import limit removed
For those using Docebo Content by OpenSesame, the 20-course limit for multiple imports has been removed. There is now no limit to the amount of content that can be imported simultaneously.

Heads up! The old course page will be deprecated in December 2024
In March 2023, we introduced the option to preview, test, and activate a new version of the course page. Since then, we’ve enhanced the experience based on your feedback. Now, as we approach the December major release scheduled for December 4, 2024, it's almost time to say goodbye to the old course page, which will remain available until then.
Learn more about the transition to the new course page:

• in Docebo Help
• in the Docebo Community (opens in a new tab)

Heads up! New fields in e-commerce transaction export
For those exporting e-commerce transactions, starting from December 2, 2024, the CSV and XLS exports will include four additional fields: customer_type, fullname, tax_id, vat_type.

Heads up! Removal of America/Yellowknife time zone
At the end of January 2025, the time zone America/Yellowknife will no longer be supported. Please ensure that you are not using this value (or the related code) in the time zone field of CSV imports or API calls. Refer to the article on supported time zones for the accepted values.

Insights available for Power UsersStarting on October 24, 2024, Power Users with the relevant permissions can use Insights. Learn more.

Training credits for Power Users
For those using training credits, Power Users can now use their credits to purchase content on behalf of other users, and they can transfer credits from their own wallet to other users. Power Users can also purchase training credit packs on behalf of their users. 

Enrollments prior to the activation of learning evaluation in a course are now included in the evaluation process
When you activate learning evaluation for a course, all learners enrolled in this course (except the ones whose status is Completed) are now involved in the evaluation process. This includes the learners enrolled in the course prior to the activation. Learn more about the activation of evaluation for a course.

Learning evaluation: Improvement to the Question library
Good news for those using Learning evaluation: we have improved the Question library to include the following properties:

• The suggested questions that you edit are now included in the Questionnaire library so you can add them to your questionnaire.
• If you delete the Action plan and Objectives suggested questions from all your questionnaires, they will still remain in the Question library and you will be able to retrieve them. You can now also freely move these questions in the questionnaire.

Accessibility enhancements
The landmark headers have been improved by assigning more meaningful accessible names, making it easier for users with assistive technologies (like screen readers) to clearly understand the purpose of each interface area.

Heads up! Deprecation of notification events in December 2024
Starting from December 2, 2024, with the transition to the new notification service, the following event types have been deprecated:

Courses:

• User Waiting to be approved to a webinar session
• User was approved into webinar session
• User was declined from a webinar session
• Users enrolled in webinar session
• Users unenrolled from webinar sessions
• Webinar session changed
• Webinar session created
• Webinar session deleted
• Webinar session started

Users:

• Admin asks to check your team

Heads up! Changes to GET /manage/v1/user/{user_id}
Starting on January 8, 2025, the returned country value in the API call GET /manage/v1/user/{user_id} will return the country ID regardless of whether the user referenced by user ID is validated or not.

Insights is now available with the Advanced mode!
You can now create and modify Insights custom dashboards in a full authoring mode thanks to Advanced Insights. Choose your own metrics and select your visuals customizing every detail.

In addition, the use of Insights dashboards includes two new functionalities currently available on sandboxes and planned for general availability on October 24, 2024:

• The use of Insights has extended to Power Users with the relevant permissions
• You can now assign a dashboard you have created to other Superadmins and Power Users

Learn more about Insights.

Training credits available as a payment method
The platform e-commerce now supports training credits: a virtual currency that can be used in place of money to purchase learning content, without going through the shopping cart. Each user has a training credit wallet that can be initialized directly by an administrator, or topped up through the purchase of training credit packs from the shop.
The learner experience for training credits has been developed in compliance with accessibility standards, ensuring compatibility with assistive technologies.

Improvements to the new course page
For those who have activated the new course page, thanks to your feedback we implemented the following improvements:

• Configuration
  • You can now enable the course overview page for e-learning courses at the global level from the Configure branding and look menu and at course level when configuring the course properties.
  • You can now customize the course widgets and the course header via CSS from the Configure branding and look menu.
• User interface and experience
  • The course and learning plan descriptions show at least 50% more content to accommodate long texts.
  • The course syllabus indents the training materials in folders and shows the number of items included in folders, enhancing navigation and readability.
  • We reduced the number of clicks needed to start e-learning courses and learning plans by eliminating the redundancy of Start buttons.
  • When instructors access an Instructor-Led Training (ILT) course they manage, the session list is now displayed in the agenda view and the past sessions by default to ease session management.
• Accessibility
  We have significantly enhanced the experience for users utilizing assistive technologies.
  • We improved the labeling of landmarks, buttons, and navigation elements.
  • We simplified the access to course content by directly activating lessons from the syllabus.
  • We enhanced the navigation between lessons using the Next and Previous buttons.
  • We clarified information regarding course completion.
  • We improved the screen reader experience for better usability.

Certificates regeneration upon changing users’ names and surnames
A new option is available for certificates, allowing users to download an updated version of them when they change their name or surname.

New option to manage data for AICC training material
For those using AICC training materials, a new option is available to force the learning platform to pass the Username parameter along with the standard data which can be particularly useful when integrating with external certification systems relying on the username value. The option name is Include the Username parameter in the AICC data model sent by platform.

Locking of provisioned user fields
For those using SAML, Auth0 or OpenID Connect as a Single Sign On (SSO) method, the option Lock provisioned user fields now applies to both general information and additional fields in user profiles. With this lock, users cannot change any field in their own profile that was populated through provisioning from the identity provider. However, administrators can still edit general information fields in the User management, even if provisioned.

Rate limiting on ‘forgot password’ requests
To enhance security, there is now a limit on the number of password reset requests that can be sent from the same email address or IP address within a specific time period.

Improved custom SMTP server settings
The TLS/StartTLS settings for custom SMTP server encryption have been redesigned for clarity, maintaining 100% backward compatibility.

New report fields for the Users - Learning plans report
As communicated on July 29, 2024, the Completion Percentage field in the View options of the Users-Learning plans report is:

• Renamed Progress Percentage (All Courses)
• Moved to the new section Learning Plan usage statistics fields

In addition, please note the following improvements made to the report:

• three new sections are added to the View options tab:
  • Learning plan usage statistics fields
  • Course fields
  • Course enrollment fields
• The fields Start of validity and End of validity are added to the Learning Plan Enrollment Fields section
• Nine new fields are added to the section Learning plan fields
• The Learning plan enrollment date and the Learning plan completion date filters are added to the FIlters tab.

List of user interface terminology updates scheduled for November 2024 for reports
As communicated on September 2, 2024, for those using the new custom reports, to improve clarity and consistency of the terminology used in the platform, some texts under the “report” module will be updated with the last maintenance of November.

Please note that if you are using the reports to feed downstream systems and those systems expect an exact field name but encounter a different one, this could disrupt or cause issues in the ingestion process.

Check out the list of all the report texts impacted by the changes to view current translations and soon-to-be updated translations (at the end of November) into all supported languages.
You can download the list of:

• Current report texts (Excel, 200KB)
• Updated report texts (Excel, 203KB)

Also take a look at the Community post outlining all the details (opens in a new tab).

Go.Learn version 6.2.0 and branded mobile app version 6.2.0 are here!
In this update, you can find the following new features and enhancements:

• The mobile app now supports the catalog widget in calendar view mode, so that learners can easily browse past or upcoming courses by date.
• When viewing a learning plan on mobile, users can now see whether each course is mandatory or optional.
• LTI 1.3 content is now also supported and viewable on the mobile app

Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience mobile.

New Single asset player widget available for Flow building blocks
A new Single asset player widget is available allowing integrators to display single assets such as PDF files, videos, or images from the platform within the building blocks widget.

Docebo Connect recipe updates for Google Calendar and Microsoft Office 365 Calendar adding new features
For those using Docebo Connect for Google Calendar or Docebo Connect for Microsoft Office 365 Calendar, the integrations now include the following features:

• Room and location information added to calendar entries
• The relevant course link is added to the calendar entries
• Users can be hidden in calendar invites
• Calendar entries are removed when a learner is unenrolled from a course or learning plan
• Making use of a standard message template for calendar invitations

User additional fields cache refresh now available for BambooHR integration
For those using Docebo for BambooHR, a new Refresh fields button has been added to the User additional fields tab of the integration's admin panel, allowing the User additional fields to be synchronized between BambooHR and Docebo when needed without having to wait for the existing synchronization to update after seven days.

New API parameter to set custom enrollments dates for learning plans
For those using the following APIs:

• PATCH /learningplan/v1/learningplans/{learning_plan_id}/enrollments/{user_id}
• POST /learningplan/v1/learningplans/{learning_plan_id}/enrollments/bulk
• PATCH /learningplan/v1/learningplans/{learning_plan_id}/enrollments/bulk

it is now possible to set a custom enrollment date for learners in learning plans thanks to the optional parameter enrolment_at and to propagate the date to the courses composing the learning plans using the propagate_at parameter. The new parameters are tracked by the Audit trail. For more details, check out the API documentation.

Scheduled maintenance on data-refresh for US East-1 happening October 2 from 4 to 7 am ET
Due to scheduled maintenance, you may experience a stop on data-refresh from 4 to 7 am ET on October 2, 2024. During this 3-hour window time, for all customers in the US East-1 region, all reports and Learn Data data flow will continue to function but with no refresh of data.

The December customer sandbox update release is canceled
As we are looking at our 2025 release schedule, which we will share soon, we have decided to cancel the December 16, 2024 customer sandbox update release. We will still be releasing to customer sandboxes on October 14, 2024, and to production platforms December 2-4, 2024. After that, the next customer sandbox release will be in February 2025, date to be confirmed.

Heads up! Removal of notifications endpoints in December 2024

Starting from December 2, 2024, with the transition to the new notification service:

The following endpoints will be removed:

• GET /notifications/v1/notification/notifications
• GET /notifications/v1/notification/list
• PATCH /notifications/v1/notification/read
• GET /notifications/v1/notifications_log
• PUT manage/v1/enrollment_rules/{enrollment_rule_id}/notifications
• DELETE manage/v1/enrollment_rules/{enrollment_rule_id}/notifications
• GET manage/v1/enrollment_rules/{enrollment_rule_id}/notifications

For the following endpoints, the notification_ids property will be changed to an array of strings :

• GET /manage/v1/enrollment_rules/{enrollment_rule_id}
• GET /manage/v1/enrollment_rules
• POST learn/v1/enrollments
  
  

There is no weekly maintenance release this week. Regular maintenance will resume next week.

Changes to the POST learn/v1/enrollments API
As communicated on June 10, 2024, for those using the POST learn/v1/enrollments API, the endpoint now returns a 400 error in the following cases:

• When normal users attempt to enroll other users (self-enrollment only is allowed).
• When managers attempt to enroll users who are different from themselves, users they do not manage, or users with invalid IDs.

Heads up! Deprecation of cookie_policy endpoints in December 2024

Starting from December 18, 2024, the following endpoints will no longer be available:

• PUT /manage/v1/cookie_policy/policies/{id}
• GET /manage/v1/cookie_policy/policies/{id}
• PUT /manage/v1/cookie_policy/{id}
• GET /manage/v1/cookie_policy/{id}
• PUT manage/v1/cookie_policy
• GET manage/v1/cookie_policy

Scheduled maintenance on Learning evaluation on September 17 from 9 to 11 am CET
Due to scheduled maintenance, you may experience some issues with Learning evaluation from 9 to 11 CET on September 17, 2024. During this 2-hour window time, we will upgrade our database system, enhancing performance and security.

Two new payload fields added to webhooks
For those using webhooks, two new fields have been added to the payload:

• webhook_id
• original_domain

These fields will be present in every payload and show the ID of the webhook as well as the domain of the platform where it originated.

Changes to user_is_not_enrolled parameter
As communicated on June 3, 2024, for those using the APIs:

• GET /learn/v1/catalog_content/internal/{catalog_id}
• GET /learn/v1/catalog_content/internal
• GET /learn/v1/catalog_content/internal/general

the user_is_not_enrolled parameter is now enforced as a boolean and only accepts the values true or false. Values passed as an array are no longer accepted.

Go.Learn version 6.1.2 and branded mobile app version 6.1.2 are here!
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Heads up! Upcoming user interface terminology updates scheduled for November 2024 for reports and current updates to Arabic terminology
With the last maintenance of November, we will release several enhancements to improve clarity and consistency of the terminology used in the platform. As part of these improvements, for those using the new custom reports, some texts under the “report” module will be updated. Please note that if you are using the reports to feed downstream systems and those systems expect an exact field name but encounter a different one, this could disrupt or cause issues in the ingestion process.

Please read the Community post outlining all the details (opens in a new tab).

In addition, in the current release, some terminology in Arabic has been improved. More specifically, the Arabic translations of the following terms have been updated:

• learner
• status names: in progress, completed, expired
• sorting order: A-Z, Z-A to use Arabic characters instead of English ones

Heads up! Important changes to how Yes/No user additional fields are set through APIs and CSV import

Differently from what was communicated on May 27, 2024, the following changes will apply starting from October 14, 2024 (sandbox) and December 2, 2024 (production) and will also include the POST/manage/v1/user API:

For those using CSV imports to create and update users, if a Yes/No user additional field is left blank, the system will now accept and assign the state None, and the field will appear blank in the interface. Formerly, the value assigned in this situation was “No”.

And for those using the APIs:

• POST/manage/v1/user
• POST/manage/v1/user/batch
• PUT/manage/v1/user/{id}
• PUT/manage/v1/user/mass_edit

the values to set Yes/No type user additional fields will be changed to the following, making them consistent across the three APIs:

• YES ← 1, “1“, true, “true“, “yes”, “on”
• NO ← 2, “2“, false, “false“, “no”, “off”
• NONE ← 0, “0”, null, ““, and all other values not listed for YES or NO

This may represent a breaking change, for example, if with POST/manage/v1/user/batch you previously relied upon the values 0, “0”, “” or null to set NO.

Heads up! Changes in the report fields of the E-Commerce - Transactions report

Starting from December 2, 2024, some fields of the E-Commerce - Transactions report will be modified.

In the E-commerce Transaction Fields section, the three fields Transaction Total Price, Transaction Subtotal Price and Item Price will be modified as follows:

• These three fields will display the value of the price only (instead of the value and the currency used)
• The currency used for the price will be displayed in the new fields:
  • Transaction Total Price Currency
  • Transaction Subtotal Price Currency
  • Item Price Currency

Please note that the currency can be a real currency or training credits (if enabled on your platform).

In the E-commerce Transaction Item Fields section, fields will be modified as follows in all the reports you have already saved:

• The field Course/lp Name will be renamed Name of course/learning plan/subscription plan/training credit pack
• The field Course/lp Code will be renamed Code of course/learning plan/subscription plan/training credit pack

In addition, a new default field called Payment method will be added.

Heads up! The learn microservice compact_list endpoints to be removed in December
Starting from December 2, 2024, the endpoints POST /learn/v1/lp/compact_list and GET /learn/v1/course/compact_list will no longer be available

There is no weekly maintenance release this week. Regular maintenance will resume next week.

Community hub is here!
Exciting news for your learning platform! Starting from this release, you can benefit from the Community pack including Community hub. This new feature offers a great way to engage your learners by fostering the sharing of ideas and knowledge inside communities. Creating communities allows your users to post messages, ask and answer questions, add comments, chat with each other, and more. Check out our knowledge base to learn more about Community hub.

New technical cookie introduced in your platform
As communicated on July 15, 2024, Docebo adds an additional technical cookie named community_session to the list of cookies of the Docebo platform. The new cookie is strictly needed to track anonymous user sessions of communities. As a Superadmin, make sure you take action according to the currently applicable law of your Country. Learn more about the cookie policy on your platform.

Improvement for Audit trail event User modified
A new line is available in the log details of the Audit trail event User modified indicating the user status in the platform (activated or deactivated). To access these details, filter the Audit trail events using the User modified filter. Then, click on the ellipsis menu in an event row and select View log details. More information on Audit trail events in our knowledge base.

New parameter in the response body of POST /manage/v1/user/batch and PUT /manage/v1/user/{id}
For those using the following APIs:

• POST /manage/v1/user/batch
• PUT /manage/v1/user/{id}

their response body now includes the UUID parameter.

Go.Learn version 6.1.1 and branded mobile app version 6.1.1 are here!
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Changes to GET/pages/v1/pages and GET /pages/v1/pages/{id}
In the response to GET /pages/v1/pages and GET /pages/v1/pages/{id}, the last_edit_by field was removed last week. This is a security fix, implemented for confidentiality of personal data.

The GoLearn app for Android is being sunsetted in China
As communicated on April 8, 2024, the GoLearn mobile app for Android will be removed from the Chinese app stores where it was published on July 31, 2024. The Go.Learn app for iOS will continue to be available in China on the Apple App Store. This change does not affect any branded mobile apps you have in China, which you can continue to use and publish as before.

There is no weekly maintenance release this week. Regular maintenance will resume next week.

Heads-up for Connect! Deprecation of Lists by Workato item
Starting on August 6th 2024, Lists by Workato will no longer be available for selection in Docebo Connect recipes. You will instead be guided to use Repeat While (opens in a new tab) to loop a specific number of times. To create a new list, you can use Create list followed by the Add items to list actions in Variables by Workato (opens in a new tab). All the existing recipes that use Lists by Workato will continue to work for the foreseeable future as long as those recipes are not edited.

Enable quick enrollments for e-learning courses
A new option is available in the platform advanced settings, for Extended enterprise clients and at course level to streamline the enrollment process for e-learning courses, making it quicker for learners to start playing them with fewer clicks. Learn more.

Use of evaluation questionnaires improved!
For those using Learning Impact/Learning evaluation, we have improved the use of questionnaires for your evaluations. You can now easily add the questionnaire to your courses and improve your response rates in just a couple of clicks. Learn more about the use of questionnaires as training material.

The Evaluation designer is out!
Exciting news for learning evaluation! Starting from this release, you can benefit from the Evaluation designer to design, customize and plan your evaluation processes. With the Evaluation designer you can build your evaluation strategy, customize and create your own questionnaires to match your needs, set up your timeline, and much more. Learn more about the Evaluation designer in our knowledge base.

New option to manage enrollments of deactivated and expired users
A new option is available for Instructor-Led Training (ILT) courses to automatically unenroll deactivated and expired users from sessions to free up seats for active users. This development responds to three ideas for a total of 66 votes.

More granularity for session enrollments
When managing enrollments for Instructor-Led Training (ILT) courses, from the course Enrollments tab you can now filter enrollments for users without session enrollments or with at least one session enrollment and take advantage of a new column identifying the user branch. These two options combined allow you to prevent over-enrollment from the same branch in a single session and ensure a balanced focus on training, avoiding potential understaffing in your operations. These new developments reply to an idea with 10 votes in the Idea Portal.

Automate the invoice generation and sending with Stripe SCA and Stripe Tax
For those using Stripe SCA in conjunction with Stripe Tax, a new option is available to force Stripe to automatically send an invoice via email to the users who finalize a purchase on the platform.

The Catalogs in my subscriptions built-in page is being discontinued
Differently from what was communicated on April 15, 2024, the Catalogs in my subscriptions page is not being discontinued with this release but later this year. Keep an eye on the Product updates page for the new date. If you and your learners find value in using this page and appreciate the experience, you can replicate the same functionality by creating a custom widget page including a Catalogs widget configured for the Subscriptions app.

GET ecommerce/v1/transaction/{id}/cancel no longer available
As communicated on April 15, starting with this release, the endpoint GET ecommerce/v1/transaction/{id}/cancel is no longer available.

Skill visibility setting improvement
As communicated on April 29, for those using skills, starting with this release, the “Skills management” advanced setting applies only when users assign skills to content. If you wish to extend or limit users’ visibility on the skills they can assign to their own profile, you can use the custom visibility settings of skill sets. Please be aware that if you have activated this option, your learners’ visibility on skill sets may change after this enhancement is released. If you wish to make all skills visible to all users, you can do so by publishing the “All skills” skill set.

Skills in global search
For those using skills, the platform global search will also search formal and informal content based on the skills field, both for manually assigned skills and skills automatically assigned by the AI.

Deduct points and coins when removing badges
For those using Gamification, when deleting a badge or unassigning it from users, you can choose to remove the related earned points. If you are using the Rewards shop, you can do the same with coins.

Badge award notification
For those using Gamification, you can set up a new notification to be sent to users whenever they are assigned a badge.

Skill targets
For those using skills, learners can now take advantage of skill targets to set learning goals and find the content they need to develop their skills. Managers can also suggest skill targets to their team members.

Keep track of deleted records
As communicated on May 13, the tracking of Learn Data deleted records is implemented starting with this release, providing the following benefit: When you delete a record in your tool, the corresponding record will not directly disappear from Learn Data. Instead, it will be displayed in the column __deleted with the value set to TRUE for 30 days. After this period, it will be deleted forever. You can also request Docebo to delete all data related to a specific user at any time.

Please note this might cause breaking changes to your pipelines especially when aggregating or counting items. If you want to keep the current behavior, we suggest filtering out all the records with __deleted = TRUE. More information on Learn Data is available on demand.

Sunsetting HTTP 1.0 protocol for API endpoints
As communicated on June 10, effective immediately, the HTTP 1.0 protocol will no longer be supported for Docebo APIs. Comprehensive analysis indicates that this change will not affect any current users. This notice serves to officially inform you of this update.

Docebo mobile app - Go.Learn version 6.1.0 and branded mobile app version 6.1.0 are here!
In this update, you can find the following new features and enhancements:

• A new My activities page lets you keep track of all your learning activities at a glance: Course progress, expiring certifications, but also contests, leaderboards, and interactions with the material you or other learners have posted on the app.

Furthermore, as always, a handful of minor issues have been addressed to give you a better, smoother learning experience mobile.

Column resizing and absolute dates in background jobs
The background jobs table now supports resizing of the Name column, to avoid truncating long job names, and the Creation date column always shows the absolute date and time, event for recent jobs.

GoTo API changes
Due to GoTo API changes, some architectural updates have been made to the support for GoTo products. These updates affect the underlying code only and do not affect the functionality of the product.
For more information please see:

• Migrating to New Token Retrieval with authentication.logmeininc.com (opens in a new tab)
• GoTo Connect APIs Host Migration (opens in a new tab)

Improvements for Docebo Connect for Credly and Docebo Connect for Accredible recipes
For those using Docebo Connect for Credly or Docebo Connect for Accredible, starting with this release, when a credential in Accredible or badge in Credly is deleted or archived and is associated in Docebo, the certification is removed in Docebo from the drop-down menu of available external certifications to be awarded. The course will remain marked completed in Docebo and the course additional field associated with the external badge or credential will be reset to the default value.

Improvement for Docebo Connect for Accredible recipe
For those using Docebo Connect for Accredible, starting with this release, when a credential already existing in Accredible is produced by Docebo, the behavior of the integration can be configured to allow for the credential in Accredible to be either overwritten or duplicated.

Heads up! New technical cookie introduced in your platform
Please note that starting on August 21, 2024, Docebo will add an additional technical cookie named community_session to the list of cookies of Docebo Learn. The new cookie will be strictly necessary to track anonymous user sessions for learner communities of the Communities enhancement.
As a Superadmin, make sure you take action according to the currently applicable law of your Country. Learn more about the cookie policy on your platform.

Heads up! New notification engine will replace [calendar_attachment] shortcode
For those using the [calendar_attachment] shortcode in their notifications, please note that with the migration to the new notification engine on 4 December 2024, this shortcode will be replaced by a selector in the user interface that allows you to add an attachment. As a result you may need to manually adjust the body of the notifications.

New Time spent on learning dashboard for Learning insights 
For those using Learning insights, please note that a new Time Spent on learning dashboard is now available. This dashboard provides key metrics to help you understand how learners engage with courses on the Docebo platform. It includes insights on total time spent, average time spent by learners, average time to course completion, engagement rate, and time spent by branch, group, and course. Learning insights is now in a public beta stage and available for activation.

Accessibility enhancements
The channel search landmarks now have a meaningful accessible name. This update improves the accessibility for all single-channel pages, the All channels built-in page and the Channels widget.

Google Universal Analytics replaced by Google Analytics 4
As communicated on April 8, 2024, for those using Docebo for Google Analytics, Google has announced that Universal Analytics will no longer be accessible after July 1, 2024 (opens in a new tab). Docebo for Google Analytics 4 is available and should be used as a replacement for Docebo for Google Analytics. The integration Docebo for Google Analytics will no longer function after July 1, 2024.

User has been modified webhook behavior changes
As communicated on March 11, 2024, for those using the User has been modified webhook, the existing webhook is not triggered if the user has been updated with existing values. The webhook is only triggered if the user is updated with at least one different value compared to the version stored in the system. If you are still using the event that has been removed (webhook triggered when user is updated with existing values) for any of your integrations, please change the logic now to avoid impacting your existing integrations. For more information, read the article on Creating and managing webhooks.

New accepted code length for learning plans
The maximum code length for learning plans has been increased from 50 to 255 characters.

Security fixes released
We have released a set of security improvements tied to a static code analysis review. This update will have no impact on any services.

Go.Learn version 6.0.5 and branded mobile app version 6.0.5 are here!
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.

Heads up! Sunsetting HTTP 1.0 protocol for API endpoints
Effective July 15, 2024, the HTTP 1.0 protocol will no longer be supported for Docebo APIs. Comprehensive analysis indicates that this change will not affect any current users. This notice serves to officially inform you of this update.

Two new Audit trail events for training materials
Two new audit trail events are now available to track when training materials are updated both from the Course management area and the Central repository.

Webhooks in sandboxes for regions eu-west-1, eu-central-1, ap-southeast-2 and ca-central-1
As communicated on May 22, 2024, for those using webhooks in sandboxes in regions eu-west-1, eu-central-1, ap-southeast-2 and ca-central-1, please note that on June 5, 2024, an architectural change may briefly cause webhook events to be delivered at a rate of two payloads per second while a migration takes place. This is due to old queues from the previous environment sending their events while the new environments have already been activated and begin to send their events. This eventuality should affect only customers with large webhook queues and the normal rate of delivery will be restored as soon as the old queue has been cleared. Please note that this will not result in double deliveries, just a brief increase in traffic.

PUT /learn/v1/courses/{id} no longer available
As communicated on March 4, 2024, the endpoint PUT /learn/v1/courses/{id} is no longer available. You can instead use PUT /course/v1/courses/{course_id}.