Creating e-learning courses in multiple languages

Sandbox release disclaimer: Some content in this article outlines how to use functionalities that will be publicly released to all clients at the end of July 2026. If you see differences between this article and your platform, check back at that time. Learn more about the release cycle.

Introduction

Delivering e-learning courses in multiple languages offers inclusive, accessible, and effective training to a global audience. 

Multilingual content not only enhances learner engagement and comprehension but also supports compliance, improves user experience, and promotes consistency across regions. 

This article provides instructions and best practices for developing and managing multilingual training materials for e-learning courses. In addition to localizing training content, we recommend localizing the course summary fields (title, description, and short description) in the same languages. The course summary fields can be translated manually or using AI. Offering both the course summary fields and training materials in multiple languages is essential to provide learners with a fully localized training experience.

Configuring training material languages for a course

To configure a course with training materials in multiple languages, go to the course management page, find the course, and click its title to enter the course configuration area. Move to the Properties tab and select Summary and languages. 

In the Course language section,set the default language and, if needed, add additional languages by enabling Enable content management in multiple languages. You can select from all languages supported by the platform, not only those enabled in the localization tool

The platform will display the course training materials to learners in the language they selected in their My profile area. If that language is not available, the training materials will be shown in its default language. Learners can switch languages using the dedicated dropdown in the course player.

Note: When a learner self-enrolls in a course with training materials in multiple languages, the course page displays a preview of the training material in its default language. However, when the learner plays the training material, it is shown in the preferred language they set in their My profile area.

The languages in which the course training materials is available are displayed on the course card in catalogs, channels, on the My courses and learning plans page, and on the course overview page.

Default language

The default language serves as the fallback language if content in a user's preferred language is not available. 

Setting a course default language is required, and you can select only one. You cannot remove the default language, but you can change it. 

Additional languages

Activate the Enable content management in multiple languages option, then click Select languages to choose the languages in which the course training materials are available. You cannot select more than 30 additional languages. Press Save changes to confirm. 

Upon saving, the platform will show the selected language as available in the course player and will create a folder named after each of the selected languages (including a folder for the default language) in the Training material tab of the course configuration area, where you can store localized content. 

Please note:

• Language folders are not visible to learners. Their content appears as individual training materials in the course syllabus, together with the training material not included in folders.
• You cannot delete or rename the language folders.
• You cannot include language folders in other folders.
• Any training material available before the languages’ activation is kept outside the language folders, but you can move it inside any folder.
• If a language folder is empty, the corresponding language is not listed as available for selection to learners. However, the language name will still appear as available on the course card. We strongly recommend activating a language only when the corresponding training materials are available.

If you add an additional language, the platform will propose it to the learners who have that language selected in the My profile area, as long as the language folder includes content. In this scenario, if learners have already started the course in a different language, they will keep their enrollment status and progress despite the language switch.

Completion rules for a multilingual course

A course offered in multiple languages is considered complete when the learner finishes all training materials outside of the language folders, along with all materials within the folder that match the language they selected for the course. 

Once a course is completed in one language, the completion status does not change if the learner retakes the course in a different language.

Disabling additional languages

Removing an additional language will delete the related language folder and its content from the course’s training materials 

Disabling the option Enable content management in multiple languages will delete all the language folders and their content from the course’s training materials (including the folder related to the default language). The training materials outside the language folders will be kept. 

In both cases, the learners’ progress and completion status for the lost training materials will be deleted.  

If the removed language is the learner's preferred language, the platform will offer the course in the default language. In this case, the learner’s progress and completion status remain.

Multilingual course progression tracking in reports

Reporting for multilingual courses does not currently account for language-specific progression. Learner progression is calculated across all training materials in the course, independent of language selection. Course completion, however, is evaluated solely against the content contained within the learner’s selected language folder.