Introduction

As of June 30, 2020, part of the learner experience of Docebo meets the requirements to be compliant with the WCAG (Web Content Accessibility Guidelines) 2.1, the U.S. Section 508 Standards of the Federal Rehabilitation Act in terms of accessibility and the European EN 301 549 V3.1.1 (Accessibility Requirements for ICT products and services), opening the e-learning experience to everybody.

Docebo has begun a journey aimed at providing all of your users with equal opportunities, making all of them able to access public and online information, removing any form of discrimination.

Beyond satisfying legal requirements, an accessible platform makes the learning experience available to a wider, more inclusive audience, broadening your horizon to new learning opportunities and content.

Docebo’s journey towards accessibility can be considered a work in progress, as more and more areas of the learner experience meet the platform accessibility standards. 

This article collects the history of the accessibility improvements done so far, sorted chronologically.

History of the accessibility enhancements 

When an area becomes accessible, the learner user interface does not go through radical changes, and, for sure, you are able to use it as usual without retraining. We work hard to make this big change as smooth as possible for users, while a lot is being reworked under the hood. Have a look at the Look & Feel and User Experience chapter of the Docebo and Accessibility Knowledge Base article to learn more about what accessibility means for Docebo.

Here follows the history of the accessibility enhancements deployed so far, ordered chronologically:

December 22, 2025

As part of our ongoing accessibility remediation plan, we have added a new Accessibility Conformance Report (ACR) covering the course purchasing experience for learners. 

Our ACR documents are based on the Voluntary Product Accessibility Template (VPAT), and summarize the extent to which the Docebo platform meets accessibility criteria as defined by the Web Content Accessibility Guidelines (WCAG).

This new ACR is a key milestone in our accessibility remediation plan. By focusing on the e-commerce and purchase modules, we are expanding our support across core learner touchpoints. This ensures our platform remains compliant with the evolving regulatory landscape, specifically aligning with EAA (European Accessibility Act) requirements for accessible digital purchase flows

This document, along with the two other ACRs currently available, can be downloaded from the Accessibility resources and support page on the Docebo Knowledge Base.  

December 1, 2025

As part of our ongoing accessibility remediation plan, we have implemented the following key improvements:

In the Creator lesson player:

• Fill-in-the-blank activity fix: The input field now has a proper label. The Retry button maintains focus within the activity, ensuring a correct and meaningful focus order for users. 
• Screen outline panel color contrast: The active screen now has a clear visual indicator with sufficient contrast, instead of relying solely on background color.

In the My profile page, the password requirement flow and the Reset password step have been improved for both keyboard and screen reader users. These enhancements include:

• Presenting the requirements before the input field. 
• Clearer titles to provide immediate context.
• The requirement panel can now be closed using the Esc key.

We have also updated the Accessibility Conformance Reports (ACRs) to:

• Reflect these improvements.
• Promote the 1.4.1 Use of Color criterion (opens in a new tab) from Partially supported to Supported in both the ACR documents. 

They can be downloaded from the Accessibility resources and support page on the Docebo Knowledge Base. 

November 24, 2025

In the Creator lesson player:

• Fixed the grouping of single-choice elements: Adding the unique name attribute ensures proper interaction with screen readers and keyboards.
• Improved flash cards with more meaningful keyboard interactions: The focus is correctly moved to the card container upon flipping, allowing users to perceive the back-side elements in the correct order.
• Removed inaccessible/misspelled labels: These were removed from non-semantic containers in multiple-choice elements.

In the My courses and learning plans overview page:

• Improved element semantics: Interactive elements (such as buttons and links within widgets and notifications) have been corrected to ensure their function is clearly communicated to screen readers. For instance, actions are now correctly labeled as buttons instead of links.
• Reduced screen reader verbosity: Redundant information (such as duplicate or unnecessary attributes) has been removed from widgets and lists, allowing screen reader users to navigate and understand the content more quickly and clearly.
• Optimized page structure: The main page structure - in landmarks and headings - has been clearly defined to enhance navigation. The primary course content is now explicitly marked, making it easier to jump between different sections.
• Correct Modal/Pop-up handling: The accessibility of buttons that open dialog windows (like "Expand View" buttons) has been improved, ensuring the screen reader correctly handles the opening and interaction with these new windows.

In the Self registration area:

Enhanced password requirement flow: The process for entering a password has been improved for both keyboard and screen reader users. Requirements are now presented before the input field for immediate context using clearer titles, and the requirement panel can now be easily closed using the Esc key. 

In the Course player:

Clearer playlist actions: Buttons for managing playlists (such as Invite to watch, Delete, and Edit) are now more descriptive, clearly communicating their specific action (e.g., "Delete [Playlist Name]"). The interaction flow has also been corrected, ensuring the keyboard focus moves logically after clicking Invite to watch. 

We have also updated the Accessibility Conformance Reports (ACRs) to:

• Reflect these improvements,
• Better detail compliance with the 508 standard,
• Better detail compliance with the EN301549 standard. 

They can be downloaded from the Accessibility resources and support page on the Docebo Knowledge Base. 

November 10, 2025

As part of our ongoing accessibility remediation plan, we have implemented the following key improvements.

The Creator lesson player has been improved in the following ways:

• Single-choice elements now have proper accessible names.
• Flash cards and embedded videos have been enhanced to be fully accessible.
• The PDF document viewer has been officially added to the accessibility scope. With this release, the outdated Slide element has been removed from the accessibility scope, as fixing it is considered a disproportionate burden.

The password suggestion overlay has been improved to provide information in a more meaningful sequence.

In the courses and learning plans overview page:

• The landmark regions and heading hierarchy have been optimized to ensure a smoother and more accessible bypass block navigation experience.
• The popover for rating dialogs, notification toast bars, playlists, and learning plans now reflow correctly, including at 400% zoom.
• The inline notifications in the Completion status widgets on the course overview page are now presented as static text without live announcements. This ensures that screen reader users can navigate the content in a logical DOM order without being overwhelmed by multiple live messages. 
• Keyboard navigation on the course details page has been improved. When you expand the course details using the Show course syllabus link, the focus now moves to meaningful content in a logical order.

Multiple accessibility issues have been solved in the shopping cart:

• The landmark regions and heading hierarchy have been optimized to ensure a smoother and more accessible bypass block navigation experience.
• All the form controls have now a proper accessible name.
• When an error occurs, keyboard focus is now correctly moved to the error message at the top of the page, ensuring users are immediately informed and can address the issue without additional navigation.

We have also updated the Docebo Accessibility Conformance Report - Course page and training materials to reflect these enhancements. It can be downloaded from the Accessibility resources and support page on the Docebo Knowledge Base. 

October 27, 2025

All links across the platform are now underlined. This change improves visibility and makes it easier for users to identify interactive elements, enhancing overall accessibility and usability.

October 13, 2025

We have implemented key improvements to several widgets.

• The Image widget is now fully accessible thanks to the following updates:
  • Administrators can now add descriptive alternative text for images directly from the widget’s settings panel.
  • Images can now be configured as links with meaningful, accessible labels for screen reader users.
• We have addressed several accessibility issues in the Task list widget:
  • The widget’s notification number is now included in its accessible name.
  • Keyboard focus is now managed correctly when navigating between the widget’s tabs.
  • All buttons now have clear and descriptive accessible names.
• The My channel, All channels, and individual channel pages now provide screen reader users with feedback when applying filters or performing searches in the databrowser.
• The Calendar widget’s tablist now correctly exposes the selected tab to assistive technologies.

Thanks to these enhancements, we have also updated the Accessibility Conformance Reports (ACRs), available for download from the Accessibility resources and support Docebo Knowledge Base page.

October 6, 2025

You can now create e-learning course content in multiple languages for global audiences, ensuring learners can take courses that match their profile language or a designated fallback language. This new functionality ensures that learners worldwide can access courses in their preferred language, fostering accessibility, better comprehension and engagement. Additional languages are also tracked in custom reports.

In addition, the infinite scroll has been replaced by a fully accessible Load more button, offering a more predictable, controlled, and inclusive way for all users to browse and discover content in the following areas:

• All channels built-in page
• Course catalog built-in page
• Single-channel pages
• Single catalog pages

September 29, 2025

Thanks to the platform enhancements released starting from January 2025, we updated the Accessibility Conformance Reports (ACR) because of:

• Conformance improvements: Thanks to the support of our accessibility partner, UsableNet, we have re-evaluated and upgraded the 1.4.11 Non-text Contrast criterion of the Public areas, login process, and built-in pages ACR from "Partially supports" to "Supports" as no significant issues were found in the scope areas.
• Expanded compliance scope: We have expanded the compliance scope to include the following features:
  • Public areas, login process, and built-in pages
    • Notification panel
    • Notification inbox
    • Widget iframe
    • Task list widget
    • My calendar page
    • Widget calendar
    • Calendar view in the Catalog widget
  • Course page and training materials
    • Course player focus mode
    • Honorlock test proctoring
    • Creator lesson (Activities: Text, single choice, multiple choice, true-false, Fill in the blank, Media images, Video, Video presenter)

The updated ACRs include a Success summary table, providing a helpful at-a-glance recap of the compliance status, and are now available as a single downloadable PDF file from the new Accessibility resources and support Docebo Knowledge Base article, making them easier to manage and share.

September 16, 2025

Improvements to iframe external link pages, public catalog pages, and the iframe widget. When embedding external content in an iframe, you can now enhance accessibility by adding a descriptive title for the iframe, giving screen reader users helpful context about the embedded content.

July 21, 2025

We have simplified the content of the following message types for overall accessibility and better usability in American English, British English, French, French Canadian, Italian, Spanish, Spanish LATAM, and German:

• We removed the phrase "Something is missing, please" from inline error messages, as assistive technologies already indicate when input is incomplete, so messages now focus on clearly explaining how to fix the issue.
• We removed the word "successfully" from positive toast notifications, as it added no meaningful value and unnecessarily lengthened the messages.

July 7, 2025

• Accessibility enhancements for widgets: The My calendar and the Task list widgets have been redesigned and are now fully accessible. This update includes the complete refactoring of the My calendar built-in page and the calendar view of the Catalogs widget. These enhancements strengthen our accessibility coverage and reflect our ongoing commitment to providing an inclusive learning experience for all users. As communicated on April 7, 2025, the Transactions tab of the Task list widget now allows administrators to view the full list of e-commerce transactions only through a new link called View all transactions and no longer provides access to the list through the ellipsis menu > View option at the transaction level.
• New version of the Docebo Accessibility Statement: We added the Docebo Accessibility Statement with additional details on Docebo’s accessibility vision and our strategic alignment with international standards (WCAG, Section 508, EN 301 549, EAA, ACA). In addition,  we added a new section listing supporting documentation, which includes the UsableNet Continuing Effort Letter to formally reinforce and demonstrate our ongoing commitment to the accessibility matter.

April 23, 2025

The DOM order of the course and learning plan overview pages has been improved so that the visual order of the elements now matches the programmatic order, providing a consistent and intuitive experience. This change ensures a more logical reading and navigation experience for users relying on assistive technologies.

March 31, 2025

Docebo has expanded its accessibility testing to include VoiceOver, reinforcing the commitment to providing an inclusive experience to all learners.

In addition, the accessibility of the content filters panel has improved. Key improvements include:

• The panel now has the correct semantic role, properties, status, visible title, and accessible name, improving compatibility with screen readers and adapting to different viewports and zoom levels.
• Keyboard navigation has been optimized to prevent the panel from covering focusable elements when overlaying on smaller screen resolutions.

These changes ensure a more inclusive experience for users relying on assistive technologies.

February 17, 2025

Screen readers now announce gamification badge details, including badge name and image, points earned, and assignment count. These improvements ensure that learners using assistive technologies can access all relevant badge information in both the gamification widget and the gamification page.

December 12, 2024

Thanks to the platform enhancements released during 2024 and to the audit performed with our accessibility partner UsableNet, we updated our target compliance guidelines to WCAG 2.2 by creating two Accessibility Conformance Reports (Based on VPAT® Version 2.5):

• Docebo Accessibility Conformance Report - Public areas, login process, and built-in pages
• Docebo Accessibility Conformance Report - Course page and training materials

In addition, we updated the following resources:

• Accessibility statement (opens in a new tab)
• The Docebo and accessibility article for Superadmins
• The Accessibility in your platform article for learners

Compliance improvements

Here follows a summary of the changes:

Public areas, login process, and built-in pages

Course page and training materials

Accessibility conformance report improvements details

We re-evaluated the following success criteria with the support of our accessibility partner UsableNet.

Here follows a summary of the changes:

Docebo platform - Public areas, login process, and built-in pages Accessibility Conformance report (ACR) (VPAT)

Docebo platform - Course page and training materials ACR (VPAT)

October 30, 2024

For those using gamification, alt text has now been assigned to badge images, ensuring better compatibility with assistive technologies and improving accessibility.

October 14, 2024

Platform header landmarks: The landmark headers have been improved by assigning more meaningful accessible names, making it easier for users with assistive technologies (like screen readers) to clearly understand the purpose of each interface area.

September 30, 2024

For those who have activated the new course page:

• We have significantly enhanced the experience for users utilizing assistive technologies:
  • We improved the labeling of landmarks, buttons, and navigation elements.
  • We simplified the access to course content by directly activating lessons from the syllabus.
  • We enhanced the navigation between lessons using the Next and Previous buttons.
  • We clarified information regarding course completion.
  • We improved the screen reader experience for better usability.
• The learner experience for training credits has been developed in compliance with accessibility standards, ensuring compatibility with assistive technologies.

July 1, 2024

The channel search landmarks now have a meaningful accessible name. This update improves the accessibility for all single-channel pages, the All channels built-in page and the Channels widget.

May 20, 2024

Hindi is included in the list of all the languages that the platform offers in the Localization Tool, and learners can set it as the language of their platform from the My Profile area.

April 29, 2024

Starting from this release, the visually grouped controls of the filters panel now have an accessible name. This includes radio groups, checkbox groups, input search, input slider and button text.

March 11, 2024

This release includes accessibility enhancements for the carousels of channel and catalog pages:

• The link is now properly assigned to the channel title at the semantics level.
• Navigation arrow buttons are now hidden from screen readers to allow users to navigate the carousel content freely.

February 26, 2024

This release includes accessibility enhancements for the login page, vertical tabs as well as improvements to the accessibility of the privacy policy and terms and conditions pages:

• If you have configured the sign-in page to display only the single sign-on button, the aria-label of this button is now “{ssoName}” instead of “Sign in with {ssoName}”, to avoid repetitions for those navigating with a screen reader.
• If the Privacy policy and Terms and conditions are enabled on the platform, when users access the respective pages using assistive technologies from either the registration page or from the My profile area, the page titles now describe the page purpose, providing meaningful information.
• When navigating vertical tabs:
  • long labels are no longer truncated, and are displayed on multiple lines instead,
  • every tablist now has an accessible name (they are named after their visible names) together with the aria-orientation attribute,
  • the section role within the tablist changed from region to group,
  • for those navigating via keyboard, the visible focus is now on the tab panel.

February 5, 2024

This release includes accessibility enhancements concerning the cookie policy banner and the learner menu readability:

• The title of the cookie policy banner is now presented as a heading 2 element, enhancing compatibility with screen readers and improving keyboard navigation.
• Learners will experience improved readability when zooming the page viewport and resizing text, as the learner menu labels are now wrapped and fully visible.

January 29, 2024

For those using the new course page, this release includes accessibility enhancements concerning the course page title and the skip to main content functionality:

• The page title of the course player page now includes the lesson name beside the course name to provide better context thus helping the enrolled learners using assistive technologies, such as screen readers, better understand the page content and purpose.
• When using the skip to main content functionality on the course player page, learners can now also navigate directly to the player area.

January 15, 2024

This release includes accessibility enhancements concerning page titles, widget titles (for widget pages) and links of the user's main menu:

• The titles of the widgets composing the widgets pages are now identified as H2 headings to allow screen readers to properly announce their titles. The titles are recognized as Role Header, Level 2. For custom content box widgets, their titles div no longer includes the img attribute.
• When learners open the main menu and scroll their mouse over the menu entries or navigate them with keyboard navigation, the aria-current attribute now provides better context with the link's proper textual name, role, and state information.

January 8, 2024

Swahili is included in the list of all the languages that the platform offers in the Localization Tool, and learners can set it as the language of their platform from the My Profile area.

December 20, 2023

When changing the platform language in the My profile page, Preferences tab, the Save changes with platform reload pop-up that opens to confirm your choice has been improved with an accessible name and a hint for the X button (close).

December 4, 2023

We updated the Docebo accessibility conformance reports after releasing some improvements:

• For those who have NOT activated the new course page: Docebo Accessibility Conformance Report (VPAT)(opens in a new tab)
• For those who have activated the new course page: Docebo Accessibility Conformance Report (VPAT) for the New Course Page 

In addition, we have fixed the heading structure of the All Results page of the global search.

Accessibility conformance report improvements details

The Docebo accessibility conformance reports are easier to read. Every issue is reported with a general introduction and more details about the effectiveness of issues present in the platform. This makes it easy to understand the severity of the issues for expert people. As we move forward with the accessibility remediation plan, we will improve the ACR VPAT compliance situation. 

Here is a summary of the changes:

November 2023

On November 22, 2023, we improved the accessibility of the My profile area as follows:

• Visually grouped controls are now grouped programmatically (the My skills tab is excluded).
• Disabled personal details are now read-only and have a good color contrast.
• The table in the Content partner affiliation tab is now accessible

In addition, a handful of minor issues have been addressed in the following areas:

• Self-registration
• Conditions of use
• All channels and My channel pages and Channels widget

September 2023

On September 11, 2023, we updated the details of the Platform Tests Against the WCAG Guidelines chapter of our Accessibility Statement (opens in a new tab) and made available additional resources on accessible writing and configuring accessible interfaces.

March 2023

Starting on March 27, 2023, Superadmins can preview and test the new course player and the revamped course and learning plan page. This revamp aims at increasing the level of compliance of Docebo with the Web Content Accessibility Guidelines (WCAG 2.1) (opens in a new tab), in particular for the course player and the courses and learning plans page in catalogs (for not enrolled users) and in the My Courses and Learning Plans area (for enrolled users). The Docebo Accessibility Statement (opens in a new tab) is made publicly available.

August 2022

On August 24, 2022, the Skip to Main Content was made available throughout the learner experience, so that the users of assistive technology can quickly reach the main content of the page, bypassing other elements such as the logo, search areas, and the header buttons.

December 2021

On December 21, 2021, the Results page of the global search became accessible, allowing all users to browse the results of their searches also using screen readers, keyboard navigation, and zooming the area up to 400%.

August 2021

On August 24, 2021, the accessibility standard was reached in the area displaying the plan content at the bottom of the Subscription Plans built-in page when selecting the What’s Included button, both for logged-in users and in the public area.

May 2021

On May 25, 2021, the My Profile area met the platform accessibility standards.

February 2021

On February 9, 2021, the compliance on accessibility was reached in new areas of your desktop platform including built-in pages and widget pages:

• The My Courses and Learning Plans widget
• The My Courses and Learning Plans page
• The Catalog widget
• The Course Catalog page
• The Channels widget
• The All Channels page
• The My Channel page
• Any Single Channel page
• The Latest Content page.

July 2020

On July 1, 2020, the first areas of the learners' experience have reached the accessibility standard:

• Login Page
• Self-registration page
• Reset Password page
• Legal agreements on dialogs: Privacy Policy, Cookie Policy and Terms & Conditions
• Header (including the global search box and the related quick results window), user menu, notifications and gamification panels
• Footer