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Docebo Learn accessibility release notes

Last Updated
Docebo Module
  • Learn
Reading Time
User Level
  • Administrators
  • End Users

Introduction

As of June 30, 2020, part of the learner experience of Docebo Learn meets the requirements to be compliant with the WCAG (Web Content Accessibility Guidelines) 2.1, the U.S. Section 508 Standards of the Federal Rehabilitation Act in terms of accessibility and the European EN 301 549 V3.1.1 (Accessibility Requirements for ICT products and services), opening the e-learning experience to everybody.

Docebo has begun a journey aimed at providing all of your users with equal opportunities, making all of them able to access public and online information, removing any form of discrimination.

Beyond satisfying legal requirements, an accessible platform makes the learning experience available to a wider, more inclusive audience, broadening your horizon to new learning opportunities and content.

Docebo’s journey towards accessibility can be considered a work in progress, as more and more areas of the learner experience meet the platform accessibility standards. 

This article collects the history of the accessibility improvements done so far, sorted chronologically.

History of the accessibility enhancements 

When an area becomes accessible, the learner user interface does not go through radical changes, and, for sure, you are able to use it as usual without retraining. We work hard to make this big change as smooth as possible for users, while a lot is being reworked under the hood. Have a look at the Look & Feel and User Experience chapter of the Docebo and Accessibility Knowledge Base article to learn more about what accessibility means for Docebo Learn.

Here follows the history of the accessibility enhancements deployed so far, ordered chronologically:

December 2023

On December 4, 2023, we updated the Docebo accessibility conformance reports after releasing some improvements:

In addition, we have fixed the heading structure of the All Results page of the global search.

Accessibility conformance report improvements details

The Docebo accessibility conformance reports are easier to read. Every issue is reported with a general introduction and more details about the effectiveness of issues present in the platform. This makes it easy to understand the severity of the issues for expert people. As we move forward with the accessibility remediation plan, we will improve the ACR VPAT compliance situation. 

Here is a summary of the changes:

Criteria Version Status Note
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Core and Official

From: Does not support

To: Partially supports

We reevaluated this success criterion.

Transcripts can be made available on the platform as HTML content within the course.
1.3.3 Sensory Characteristics (Level A)
 		Core and Official

From: Not applicable
To: Supports

We reevaluated this success criterion.

Docebo Learn does not present content that relies solely on sensory characteristics.
2.1.4 Character Key Shortcuts (Level A 2.1 only)
 		Core and Official

From: Not applicable
To: Supports

We reevaluated this success criterion.

In Docebo Learn, shortcuts are only active when the component that it will affect has keyboard focus.
2.2.2 Pause, Stop, Hide (Level A)
 		Core

From: Does not support

To: Partially supports

We reevaluated this success criterion.

Generally, Docebo Learn allows the content to be paused and restarted from where it was paused and it doesn’t provide bink content.

Issues are limited to the widgets with infinite scroll function.
2.5.2 Pointer Cancellation (Level A 2.1 only)
 		Core and Official

From: Not applicable
To: Supports

Fix due to documentation formalities.

Docebo Learn does not use the down-event of the pointer for functionality that can be operated using a single pointer.

The accessibility of the platform has remained unchanged, no type of regression has occurred.
3.2.2 On Input (Level A)
 		Core and Official

Partially supports

We reevaluated this success criterion.

We split the conformance level status.

For implementations that do not use self-registration with branch code, the criterion is now supported.
4.1.1 Parsing (Level A)
 		Core and Official

Partially supports

We reevaluated this success criterion.

Generally, Docebo Learn properly uses the markup language and consistently checks the errors that can interfere with screen readers and assistive technologies such as duplicate IDs.

WCAG 2.2 has deprecated this criterion. For this reason, this criterion has been promoted as Supported.
2.4.6 Headings and Labels (Level AA) Core and Official

From: Does not support

To: Partially supports

We reevaluated this success criterion.

Generally, Docebo Learn presents headings and labels in a meaningful order and in a way that describes the topic or the purpose of the content.

There are a few minor issues.
2.5.5 Target Size (Level AAA 2.1 only)
 		Core and Official

From: Partially supports

To: Not supported

Fix due to documentation formalities.

AAA criteria cannot be marked as partially supported.

The platform accessibility remains unchanged, and no type of regression occurred.

3.1.4 Abbreviations (Level AAA)

 Core and Official

From: Partially supports

To: Not supported

Fix due to documentation formalities.

AAA criteria cannot be marked as partially supported.

The platform accessibility remains unchanged, and no type of regression occurred.
302.8 With Limited Reach and Strength

 

 Core and Official

From: Partially supports

To: Supports

We reevaluated this success criterion.

Docebo Learn does not require fine motor skills controls or simultaneous actions.

The user interface and controls have large target areas that do not create problems for individuals who lack fine motor skills control or those who have limited reach and strength.

November 2023

On November 22, 2023, we improved the accessibility of the My profile area as follows:

  • Visually grouped controls are now grouped programmatically (the My skills tab is excluded).
  • Disabled personal details are now read-only and have a good color contrast.
  • The table in the Content partner affiliation tab is now accessible

In addition, a handful of minor issues have been addressed in the following areas:

September 2023

On September 11, 2023, we updated the details of the Platform Tests Against the WCAG Guidelines chapter of our Accessibility Statement (opens in a new tab) and made available additional resources on accessible writing and configuring accessible interfaces.

March 2023

Starting on March 27, 2023, Superadmins can preview and test the new course player and the revamped course and learning plan page. This revamp aims at increasing the level of compliance of Docebo Learn with the Web Content Accessibility Guidelines (WCAG 2.1) (opens in a new tab), in particular for the course player and the courses and learning plans page in catalogs (for not enrolled users) and in the My Courses and Learning Plans area (for enrolled users). The Docebo Accessibility Statement (opens in a new tab) is made publicly available.

August 2022

On August 24, 2022, the Skip to Main Content was made available throughout the learner experience, so that the users of assistive technology can quickly reach the main content of the page, bypassing other elements such as the logo, search areas, and the header buttons.

December 2021

On December 21, 2021, the Results page of the global search became accessible, allowing all users to browse the results of their searches also using screen readers, keyboard navigation, and zooming the area up to 400%.

August 2021

On August 24, 2021, the accessibility standard was reached in the area displaying the plan content at the bottom of the Subscription Plans built-in page when selecting the What’s Included button, both for logged-in users and in the public area.

May 2021

On May 25, 2021, the My Profile area met the platform accessibility standards.

February 2021

On February 9, 2021, the compliance on accessibility was reached in new areas of your desktop platform including built-in pages and widget pages:

July 2020

On July 1, 2020, the first areas of the learners' experience have reached the accessibility standard: