Name of Product: Docebo Learn Version 2023.5.0(with the new course page enabled)
Report Date: July 7, 2023
Document Version: 6.1
Product Release Date: March 27, 2023
Product Description: Docebo is an easy-to-use, highly configurable and affordable learning platform with the end-to-end capabilities and critical functionality needed to train internal and external workforces, partners and customers.
Contact Email: accessibility@docebo.com
Scope of This Document
This Docebo Accessibility Conformance Report is a document that Docebo publicly undertakes to clearly identify the state of compliance of the platform with WCAG 2.1 standards, level AA (with references also to European Telecommunications Standards Institute EN 301 549 and US Federal Government Revised 508 Standards) for the Docebo Learn platform.
This Docebo Accessibility Conformance Report applies to the Learner role only, since the platform is accessible from the learner’s point of view only. It does not apply to the content providers and platform administration.
This Docebo Accessibility Conformance Report applies to the new course page. If you have not activated the new course page, please refer to the Docebo Learn Accessibility Conformance Report (VPAT) (opens in a new tab).
As for the learner role, we consider the platform’s core functionality in terms of accessing and attending the courses and content included in the learner’s learning path. At the moment, other learner features are explicitly excluded. Accessibility has been implemented for Docebo 7.0, and it is not available on Docebo 6.9.
Docebo's journey towards accessibility began in 2020 and it can be considered as a work in progress, as more and more areas of the learner experience meet the platform accessibility standards. The compliance on accessibility has basically fully reached in the following areas of your desktop platform:
Registration and Platform Policies
- Login page
- Self-registration page
- Reset Password page
- Legal agreements on dialogs: Privacy Policy, Cookie Policy and Terms & Condition.
Layout
- Header (including the global search box and the related quick results window), user menu, notifications and gamification panels
- Footer
Built-In Pages
- The My Courses and Learning Plans page
- The Course Catalog page
- The All Channels page
- The My Channel page
- Any Single Channel page
- The Latest Content page
- The My Skills page
- The My Profile area
- The area displaying the plan content when clicking on the What’s Included button of the Subscription Plan page
- The Global Search Results page
Widgets
- Courses and learning plans
- Catalogs
- Channels
Please note that the following elements and functionalities are not yet accessible:
- all of the filters included in the pages and in the widgets listed in this chapter are included, except for date pickers in time frame filters (such as calendars)
- the calendar display mode view in the Course Catalog widget and page
- the Ask the Expert panels
- the Share Content panel
- the Add to Playlist panel
Formal Content
- E-learning Catalog Page
- Instructor-Led Training (ILT) Catalog Page
- Learning Plan Catalog Page
- E-learning Player
- ILT Player
- Learning Plan Player
- E-signature courses
Docebo has developed these areas of the platform with accessibility in mind, so that they can be used by anyone, in any condition, and in any situation. Docebo keeps working on other areas of the learner experience of the Docebo learning platform in order to extend the areas covered by accessibility over time. For any general inquiry related to accessibility, or if you have any ideas you would like to share with us, we are glad to hear from you. Do not hesitate to contact our accessibility program manager at accessibility@docebo.com.
Evaluation Methods Used
Testing Docebo Learn involved:
- Manual Tests: Manual functionality Inspection, JAWS, NVDA, Keyboard navigation
- Test Environment: Microsoft Windows on Chrome and Firefox
- Automated Tests: keyboard navigation
- Semi-Automated Test: AQA (opens in a new tab) and ARC toolkit
Applicable Standards/Guidelines
This report covers the degree of conformance with the following accessibility standards/guidelines:
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.
WCAG 2.1 Report
Tables 1 and 2 also document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks And Explanations |
|
1.1.1 Non-text Content (opens in a new tab) (Level A) Also applies to:
Revised Section 508
|
Partially Supports |
Docebo Learn generally non-text content is presented to the user with a text alternative that serves an equivalent purpose. However, there are a few exceptions where the alternative text is not available:
|
|
1.2.1 Audio-only and Video-only (Prerecorded) (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
Docebo Learn does not provide pre-recorded audio-only content within platforms. Video content closed captioning is supported and available for content authors. Closed captioning is referred to as subtitles on the platform. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content they upload. |
|
1.2.2 Captions (Prerecorded) (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
Docebo Learn does not provide pre-recorded content within the platforms. Closed captioning is supported and available for content authors. Closed captioning is referred to as subtitles in the platform. |
|
1.2.3 Audio Description or Media Alternative (Prerecorded) (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Does Not Support
(Updated from Supports in Docebo Accessibility Conformance Report V6) |
Docebo Learn does not provide pre-recorded content within the platforms. At the moment Docebo Learn prevents the possibility to provide Audio Description for video content.
|
|
1.3.1 Info and Relationships (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Docebo Learn uses standard HTML and WAI-ARIA attributes to describe the identity, operation, and state of user interface elements to assistive technologies in all of the areas listed in the Scope of this Document chapter. However, there are a few exceptions:
|
|
1.3.2 Meaningful Sequence (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Most of the content available in Docebo Learn is presented in a meaningful reading sequence. However, there are a few exceptions:
|
|
1.3.3 Sensory Characteristics (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Not Applicable (Updated from Support in Docebo Accessibility Conformance Report V6) |
Docebo Learn does not present content that relies solely on sensory characteristics. |
|
1.4.1 Use of Color (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Most of the content available in Docebo Learn does not use color as a unique visual means to convey information, show an action, prompt for a response, or distinguish a visual element. However, there are a few exceptions:
Docebo Learn is not responsible for any change applied via custom CSS. |
|
1.4.2 Audio Control (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports Updated from Does Not Support in Docebo Accessibility Conformance Report V5.2 (opens in a new tab) |
By default, Docebo Learn does not present content that plays automatically. The content author can turn on the autoplay media options and upload videos as background for the login page. Docebo is not responsible for content author actions. |
|
2.1.1 Keyboard (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Most of the content available in Docebo Learn is operable through keyboard navigation. However, there are a few exceptions:
|
|
2.1.2 No Keyboard Trap (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Docebo Learn generally ensures that content does not "trap" the keyboard focus within subsections of content and provides a Close or a Cancel button to dismiss modal dialog boxes, accepting also the ESC keystroke. However, there are a few exceptions:
|
|
2.1.4 Character Key Shortcuts (opens in a new tab) (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Not Applicable |
Docebo Learn does not use character-key shortcuts.
|
|
2.2.1 Timing Adjustable (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
Docebo Learn does not contain any task or content being time-sensitive or requiring time adjustments. All timed activities, such as quizzes, can have their own deadlines adjusted by instructors, administrators, or other custom roles that have the proper permissions in the given course. |
|
2.2.2 Pause, Stop, Hide (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Does not Support |
At the moment, Docebo Learn provides some animations and auto-updated content but does not provide any mechanism for the user to pause, stop, or hide them. Also, some content is presented in parallel with other content.
|
|
2.3.1 Three Flashes or Below Threshold (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
Docebo Learn does not provide flashing content within the platform. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content itself. Docebo is not responsible for any change applied via custom CSS.
|
|
2.4.1 Bypass Blocks (opens in a new tab) (Level A) Also applies to:
Revised Section 508
|
Supports |
Docebo Learn does provide a Skip to Main Content Link on the entire platform. In this way, users that use assistive technologies have more direct access to the primary content of the pages. Docebo is not responsible for any change applied via custom CSS.
|
|
2.4.2 Page Titled (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
The learner experience in Docebo Learn generally provides a proper page title for all the platform pages in the learner path. However, there are a few exceptions:
|
|
2.4.3 Focus Order (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Most of the Docebo Learn components available in the learner path contain focusable components receiving focus in a sequence preserving meaning and operability. However, the data browser search displays the confirmation button before the input field in the areas not listed in the Scope of this Document chapter. |
|
2.4.4 Link Purpose (In Context) (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
The learner experience in Docebo Learn mostly contains links that clearly indicate their purpose, in context. However, there are a few exceptions:
Also, content can be included in the platform by content authors who are the sole responsible for the accessibility of the content itself.
|
|
2.5.1 Pointer Gestures (opens in a new tab) (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Not Applicable |
Docebo Learn does not provide tasks that require only pointer gestures. In the venue details dialog, it is possible to navigate the location by using Google Maps. For more information refer to Accessibility in Google Maps (opens in a new tab). |
|
2.5.2 Pointer Cancellation (opens in a new tab) (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Not Applicable |
There are no tasks in Docebo Learn that require a single pointer interaction without cancellation. |
|
2.5.3 Label in Name (opens in a new tab) (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Partially Supports |
The learner experience in Docebo Learn generally includes user interface components with labels. However, the search input fields have no valid label in the areas not listed in the Scope of this Document chapter. |
|
2.5.4 Motion Actuation (opens in a new tab) (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Not Applicable |
Docebo Learn does not use user interface components that require device or user motion. |
|
3.1.1 Language of Page (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
The default language is set on the HTML tag of all the pages of the Docebo Learn. The language of the Docebo Learn can be set by Administrators. |
|
3.2.1 On Focus (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
The learner experience in Docebo Learn does not initiate a change in context as a result of any component receiving focus. |
|
3.2.2 On Input (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
The learner experience in Docebo Learn generally does not initiate a change in context on user input. However, some content gets loaded on user input.
|
|
3.3.1 Error Identification (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
The learner experience in Docebo Learn provides clear indication for the fields in error. However, there are a few exceptions:
|
|
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
The learner experience in Docebo Learn generally contains user interface components with labels. However, there are a few exceptions:
|
|
4.1.1 Parsing (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Docebo Learn properly uses the markup language. However, there are a few exceptions:
|
|
4.1.2 Name, Role, Value (opens in a new tab) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
The Docebo Learn controls’ name, role, state, and value is exposed to assistive technology.
|
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks And Explanations |
|
1.2.4 Captions (Live) (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Not Applicable |
Docebo Learn does not directly provide any live media through the platform. Closed captioning can be added through video providers. |
|
1.2.5 Audio Description (Prerecorded)(opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Does Not Support (Updated from Not Applicable in Docebo Accessibility Conformance Report V6) |
Docebo Learn does not provide pre-recorded content within the platforms. |
|
1.3.4 Orientation (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Supports |
The learner experience of Docebo Learn doesn't restrict its view and operation to a single display orientation. |
|
1.3.5 Identify Input Purpose (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Partially Supports |
The name, role, state, and value of the Docebo Learn controls are exposed to assistive technology. However, there are a few exceptions:
|
|
1.4.3 Contrast (Minimum) (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Docebo Learn's Learner experience generally respects a minimum color contrast. However, the color of some text and components not listed in the Scope of this Document chapter is directly encoded in the HTML. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
|
1.4.4 Resize text (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
It is generally possible to resize text in Docebo Learn's learner experience.
|
|
1.4.5 Images of Text (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
Docebo Learn does not provide images of text content within the platform. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content itself. |
|
1.4.10 Reflow (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Partially Supports |
The learner experience in Docebo Learn generally presents content without loss of information or functionality with one-dimensional scrolling, and without requiring scrolling in two dimensions. However, there are a few exceptions:
|
|
1.4.11 Non-text Contrast (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Partially Supports |
The Docebo Learn platform activated after May 25, 2021, comes with a default set of colors to ensure that the experience is accessible and usable for all users. The platforms activated after May 25, 2021, can configure the accessible set of colors as described in Docebo Help. However, the color of some text and components not listed in the Scope of this Document chapter is directly encoded in the HTML. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
|
1.4.12 Text Spacing (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Partially Supports |
Docebo Learn generally uses markup languages for text style properties that don't prevent user customization or overriding author settings. Docebo is currently working to provide complimentary text spacing to ensure that the experience is accessible and usable for all users.
|
|
1.4.13 Content on Hover or Focus (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Partially Supports |
The name, role, state, and value of the Docebo Learn controls are exposed to assistive technology. However, there are some tooltips on info icons that are usable only by using the mouse.
|
|
2.4.5 Multiple Ways (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
Docebo Learn user interface and interaction are straightforward. It contains a landing home page and contextual top navigation, from which the user can launch or navigate to different sections or pages, as desired. |
|
2.4.6 Headings and Labels (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Does not support |
Generally, Docebo Learn presents headings and labels that describe the topic or the purpose of contents. However, some headings do not follow the right order in areas not listed in the Scope of this Document chapter. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content they upload. |
|
2.4.7 Focus Visible (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Docebo Learn strives to ensure that the focus indicator is always visible and has good contrast with the surrounding content and background. However, there are a few exceptions:
|
|
3.1.2 Language of Parts (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Does not Support |
In Docebo Learn, the language of a page can be programmatically determined. |
|
3.2.3 Consistent Navigation (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Supports |
The Docebo Learn platform offers a consistent navigation order across the site. |
|
3.2.4 Consistent Identification (opens in a new tab) (Level AA) Also applies to:
Revised Section 508
|
Partially Supports |
Docebo Learn mostly has a consistent identification method. However, some components having the same functionality are identified in different ways. |
|
3.3.3 Error Suggestion (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Generally, Docebo Learn errors are automatically detected, and users are informed about them in an accessible manner. However, there are a few exceptions:
|
|
3.3.4 Error Prevention (Legal, Financial, Data) (opens in a new tab) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Partially Supports |
Generally, Docebo Learn provides checks for input errors and provides an opportunity to correct them for learners modifying or deleting user-controllable data responses. All the Actions have a mechanism for reviewing, confirming, and correcting information before finalizing the submission. However, at the moment, all of the steps to review, confirm, and correct information before finalizing the submission do not convey to screen-readers in the areas not listed in the Scope of this Document chapter. |
|
4.1.3 Status Messages (opens in a new tab) (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Supports |
Docebo Learn status messages can be programmatically determined through roles or properties, such that they can be presented to the user by assistive technology without receiving focus. |
Table 3: Success Criteria, Level AAA
Note: Docebo is working to try to cover also the Level AAA for the success criteria, where applicable.
| Criteria | Conformance Level | Remarks And Explanations |
|
1.2.6 Sign Language (Prerecorded) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
No schedule for this criterion exists, but it is in the process of being evaluated. |
|
1.2.7 Extended Audio Description (Prerecorded) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
1.2.8 Media Alternative (Prerecorded) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated
|
No schedule for this criterion exists, but it is in the process of being evaluated. |
|
1.2.9 Audio-only (Live) (opens in a new tab) (Level AAA) EN 301 549 Criteria– Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
1.3.6 Identify Purpose (opens in a new tab) (Level AAA 2.1 only) EN 301 549 Criteria– Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
1.4.6 Contrast (Enhanced) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated
|
|
|
1.4.7 Low or No Background Audio (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Supports |
Docebo Learn does not provide background audio content within the platform. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content itself. |
|
1.4.8 Visual Presentation (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated
|
|
|
1.4.9 Images of Text (No Exception) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Supports |
Docebo Learn does not use images of text to provide meaningful content within the learner experience. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content itself. |
|
2.1.3 Keyboard (No Exception) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
No schedule for this criterion exists, but it is in the process of being evaluated. |
|
2.2.3 No Timing (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Supports |
In Docebo Learn all timed activities, such as tests, can have their deadlines adjusted by Instructors, administrators, or other custom roles who have the proper permissions in the given course. |
|
2.2.4 Interruptions (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
2.2.5 Re-authenticating (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
2.2.6 Timeouts (opens in a new tab) (Level AAA 2.1 only) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
2.3.2 Three Flashes (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Supports |
Docebo Learn does not provide flashing content within the platform. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content itself. |
|
2.3.3 Animation from Interactions (opens in a new tab) (Level AAA 2.1 only) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
No schedule for this criterion exists, but it is in the process of being evaluated. |
|
2.4.8 Location (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Supports |
|
|
2.4.9 Link Purpose (Link Only) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
No schedule for this criterion exists, but it is in the process of being evaluated. |
|
2.4.10 Section Headings (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
No schedule for this criterion exists, but it is in the process of being evaluated. |
| 2.5.5 Target Size (opens in a new tab) (Level AAA 2.1 only)
EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Partially Supported |
The Docebo Learn design is inspired by the material design approach and the size of the target for pointer input is at least 36 by 36 CSS pixels. |
|
2.5.6 Concurrent Input Mechanisms (opens in a new tab) (Level AAA 2.1 only) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
3.1.3 Unusual Words (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Supports |
Docebo Learn doesn’t include unusual words within the platform. Content can be included in the platform by content authors who are the sole responsible for the accessibility of the content itself. |
|
3.1.4 Abbreviations (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Partially Supports |
Generally, Docebo Learn doesn’t include abbreviations within the platform. However, the language names are displayed according to the international abbreviations standards, and are currently not interpreted as full language names by screen readers Note: Content can be included in the platform by content authors who are the sole responsible for the accessibility of the content itself. |
|
3.1.5 Reading Level (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
3.1.6 Pronunciation (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
3.2.5 Change on Request (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
|
3.3.5 Help (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
At the moment, the Docebo Learn has some contextual help but it is not accessible. |
|
3.3.6 Error Prevention (All) (opens in a new tab) (Level AAA) EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply |
Not Evaluated |
|
Revised Section 508 Report
Notes: The evaluation is for a website, so references to other types of content are removed from the form. Also, the product uses best practices beyond the WCAG and there is ongoing work being done to optimize the experience for users of assistive technologies and those with other disabilities.
Chapter 3: Functional Performance Criteria (opens in a new tab) (FPC)
Notes: For further details, refer to the WCAG 2.1 Report section.
| Criteria | Conformance Level | Remarks and Explanations |
| 302.1 Without Vision | Partially Supports |
Docebo Learn uses standard HTML and WAI-ARIA attributes to describe the identity, operation, and state of user interface elements to assistive technologies. In general, Docebo Learn is usable without vision in the areas listed in the Scope of this Document chapter. The core features and controls in Docebo Learn are reachable using the keyboard only and announced by assistive technology. At the moment, Docebo Learn does not yet have a system to provide Audio Descriptions for Video content. However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
| 302.2 With Limited Vision |
Partially Supports |
Docebo Learn supports standard browser zoom and contrast adjustments in the areas listed in the Scope of this Document chapter with the default set of colors configuration. Docebo Learn is compatible with assistive technologies and supports the use of screen readers for the visually impaired in the areas listed in the Scope of this Document chapter. However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
| 302.3 Without Perception of Color |
Partially Supports |
Docebo Learn does not use color as the only means of conveying information in the areas listed in the Scope of this Document chapter. Color is only used as a decorative or supplemental attribute of user interface elements. Textual representation is always used as the primary mechanism for conveying information. |
| 302.4 Without Hearing |
Supports |
Docebo Learn does not include audio-only features that require the sole use of hearing. |
| 302.5 With Limited Hearing |
Supports |
Docebo Learn does not include audio-only features that require the sole use of hearing. |
| 302.6 Without Speech |
Not Applicable |
Docebo Learn does not require speech to operate or retrieve information. |
| 302.7 With Limited Manipulation |
Partially Supports |
Docebo Learn supports standard input mechanisms such as user-provided keyboards and pointing devices in the areas listed in the Scope of this Document chapter. The use of the Docebo Learn user interface does not require fine motor skills controls or simultaneous actions. The user interface and controls have large target areas that do not create problems for individuals who lack fine motor skills control or those who have limited reach and strength. However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. |
| 302.8 With Limited Reach and Strength |
Partially Supports |
Docebo Learn does not use simultaneous actions in either form as a method of operation or information retrieval in the areas listed in the Scope of this Document chapter. The actions within Docebo Learn can be executed either by a mouse click or simple keystrokes (e.g., tab, space, alpha keys, alt). However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. |
| 302.9 With Limited Language, Cognitive, and Learning Abilities |
Partially Supports |
Docebo Learn does not function in a way that is prohibitive to users with cognitive or learning impairment in the areas listed in the Scope of this Document chapter. Docebo provides end-users with disabilities with information on accessibility in Docebo Help. See the Docebo Learner Guide and the Accessibility in your platform article for further details. End-users with disabilities can open support requests directly at accessibility@docebo.com However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. |
Chapter 4: Hardware (opens in a new tab)
Notes: Docebo Learn is a web application and is not subject to the requirements of this section.
Chapter 5: Software (opens in a new tab)
Notes: Not Applicable - Docebo Learn does not include any software - Removed
Chapter 6: Support Documentation and Services (opens in a new tab)
Note: This report covers accessibility conformance for the Docebo product and does not discuss Documentation or Support Services. Learner documentation is available in the form of a learner guide. At the moment, this guide is not accessible, but Docebo is working in this direction.
EN 301 549 Report
Notes: The evaluation is for a website, so references to other types of content are removed from the form. Also, the product uses best practices beyond the WCAG and there is ongoing work being done to optimize the experience for users of assistive technologies and those with other disabilities.
Chapter 4: Functional Performance Statements (opens in a new tab) (FPS)
Notes: For details refer to WCAG 2.1 Report section.
| Criteria | Conformance Level | Remarks and Explanations |
| 4.2.1 Usage without vision | Partially Supports |
Docebo Learn uses standard HTML and WAI-ARIA attributes to describe the identity, operation, and state of user interface elements to assistive technologies in all of the areas listed in the Scope of this Document chapter. In general, Docebo Learn is usable without vision in the areas listed in the Scope of this Document chapter. The core features and controls in Docebo Learn are reachable using the keyboard only and announced by assistive technology. However, there are some exceptions. Refer to the WCAG 2.1 Section for details. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
| 4.2.2 Usage with limited vision |
Partially Supports |
Docebo Learn supports standard browser zoom and contrast adjustments in the areas listed in the Scope of this Document chapter with the default set of colors configuration. Docebo Learn is compatible with assistive technologies and supports the use of screen readers for the visually impaired in the areas listed in the Scope of this Document chapter. However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
| 4.2.3 Usage without perception of color |
Partially Supports |
Docebo Learn does not use color as the only means of conveying information in the areas listed in the Scope of this Document chapter. Color is only used as a decorative or supplemental attribute of user interface elements. Textual representation is always used as the primary mechanism for conveying information. However, there is an exception. Refer to the WCAG 2.1 section 1.4.1 Use of Color (Level A) for detail. Docebo is not responsible for any change applied to colors via custom CSS or via the Configure Branding Look menu of the platform. |
| 4.2.4 Usage without hearing |
Supports |
Docebo Learn does not include audio-only features that require the sole use of hearing. |
| 4.2.5 Usage with limited hearing |
Supports |
Docebo Learn does not include audio-only features that require the sole use of hearing. |
| 4.2.6 Usage with no or limited vocal capability |
Not Applicable |
Docebo Learn does not require speech or vocal capability to operate or retrieve information. |
| 4.2.7 Usage with limited manipulation or strength |
Supports |
Docebo Learn supports standard input mechanisms such as user-provided keyboards and pointing devices. |
| 4.2.8 Usage with limited reach |
Not Applicable |
Docebo Learn is a web application and does not require any type of installation. It can be operable by a simple web browser application. |
| 4.2.9 Minimize photosensitive seizure triggers | Supports |
Docebo Learn does not include visual features with flashing that could trigger seizures. |
| 4.2.10 Usage with limited cognition, language or learning |
Partially Supports |
Docebo Learn uses a logical focus order and provides capabilities for specifying error text for user interface components. However, there are some exceptions. Refer to the WCAG 2.1 Report Section for details. |
| 4.2.11 Privacy |
Supports |
Docebo Learn does not impede the usage of standard privacy controls alongside assistive technologies. For example, users can connect a headset for private listening to screen reader announcements. |
Chapter 5: Generic Requirements (opens in a new tab)
Notes: Not Applicable - Removed
Chapter 6: ICT with Two-Way Voice Communication (opens in a new tab)
Notes: Not Applicable - Removed
Chapter 7: ICT with Video Capabilities (opens in a new tab)
Notes: Not Applicable - Removed
Chapter 8: Hardware (opens in a new tab)
Notes: Not applicable - Docebo Learn does not include hardware - Removed
Chapter 9: Web (opens in a new tab) (see WCAG 2.1 Report)
Notes: Partially Supported - For more details refer to the WCAG 2.1 Report
Chapter 10: Non-Web Software (opens in a new tab)
Notes: Not Applicable - Removed
Chapter 11: Software (opens in a new tab)
Notes: Not Applicable - Docebo Learn does not include any Software - Removed
Chapter 12: Documentation and Support Services (opens in a new tab)
Notes: This report covers accessibility conformance for the Docebo product and does not discuss Documentation or Support Services. Learner documentation is available in the form of a learner guide. At the moment, this guide is not accessible, but Docebo is working in this direction.
Chapter 13: ICT Providing Relay or Emergency Service Access (opens in a new tab)
Notes: Does not applicable - Removed
Legal Disclaimer
This document is provided for informational purposes only and is subject to change without notice. Docebo does not warrant that this document is error-free, or that any errors will be corrected. THIS DOCUMENT AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” BASIS. Docebo disclaims all warranties or conditions, expressed or implied, including implied warranties and conditions of accuracy, non-infringement, merchantability, or fitness for a particular purpose. Docebo specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. The information included in this document is provided in good faith based on an analysis of Docebo LMS at the time of the review and does not represent a legally-binding claim.