Introduction
Since July 2020, part of the learner experience on the Docebo platform has met the accessibility requirements outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 guidelines, the U.S. Section 508 Standards of the Federal Rehabilitation Act, and the European EN 301 549 V3.1.1. These standards help ensure that the learning experience is more inclusive and accessible to all users.
As outlined in the Docebo Accessibility Statement (opens in a new tab), Docebo continues to meet these standards for the learner role and is committed to implementing accessibility natively using semantic code enhanced with WAI-ARIA and intentionally avoiding overlays or plug-ins that may not fully support the needs of people with disabilities.
Beyond satisfying legal requirements, an accessible platform makes the learning experience available to a wider, more inclusive audience, broadening your horizon to new learning opportunities and content.
This article offers an overview of what software accessibility means, how it has been implemented in the Docebo platform, and lists the resources Docebo makes available to you.
Please note! Docebo’s accessibility conformance currently applies only to the platform's learner role, as the learner experience is the focus, given that learners make up the majority of our users. Other features, applications, functionalities, and roles are not yet included.
What makes software accessible?
Software is accessible when it can be used by anyone, in any condition, and in any situation. Accessibility is the key to making software usable not only when there is a permanent impairment, but also when this condition is temporary (for example, a broken arm or a temporary sight problem), the consequence of aging, or of a specific event. When software is accessible, users are able to access the content being presented, even when it is not perceivable by all of the senses, to operate and interact with it through the user interface.
What are the advantages of an accessible platform?
An accessible platform is not just a matter of compliance, it’s a matter of making your training fully available to all of your learners, independently of their health conditions, impairment, or age. It means involving everybody in your learning program, nobody excluded.
How does accessibility impact the learning experience?
Audience
Your platform is accessible from the learner’s point of view. We concentrated on the learner experience since learners represent the majority of our users. The compliance with accessibility has been reached in the areas of your desktop platform listed in the Docebo Accessibility Conformance Reports.
Keyboard navigation
The accessible areas of the learner experience (listed in the Audience section of this chapter) are available for keyboard navigation so that users can navigate those areas of the learner interface by using tabs and shortcuts.
Screen readers
Learners can navigate the accessible areas of the learner experience and interact with them via a screen reader. The Docebo platform testing includes the most commonly used screen readers (NVDA, JAWS, and VoiceOver). For more information about testing, refer to the Platform tests against the WCAG guidelines chapterof the Docebo Accessibility statement (opens in a new tab).
Zoom
The interface of the accessible areas of the learner experience (listed in the Audience section of this chapter) has a responsive design allowing learners to zoom the user interface up to 400% without loss of information or functionality, and without requiring scrolling in two dimensions.
Content
Remember that you, as the Superadmin, are responsible for making sure that the content you and your users publish in your platform (courses, training material, informal learning assets, including captions) is accessible. Docebo does not execute any checks on the uploaded content, as well as on the content available in the content marketplace.
Skip to main content
The users of assistive technology can take advantage of the skip to main content functionality throughout the learner experience to quickly reach the main content of the page, bypassing other elements such as the logo, search areas, and header buttons.
Accessibility preferences and WCAG compliance
The Docebo platform supports user accessibility preferences through operating system and browser settings, without introducing redundant or overlapping user interface controls.
- Text resizing: Full support for text resizing is available via browser zoom and system-level scaling, aligning with WCAG 2.2 Success Criterion 1.4.4.
- Other preferences: While not required by WCAG, the platform respects user-applied settings such as contrast modes, font types, color inversion, or custom focus indicators, ensuring no interference.
This approach ensures compliance with accessibility standards while allowing users to leverage their preferred and familiar tools and configurations.
Accessibility resources
We have brought together all the resources, guidelines, and conformance reports in the Accessibility Resources and Support article to help you create and maintain an inclusive experience on your platform.