Introduction
The Go.Learn app lets you access your platform directly from your mobile devices. Through the app, you can easily attend courses, complete training material, and view various assets and channels.
This article provides an overview of the main pages and functionalities that you can find on the Go.Learn mobile app. If you need help downloading or logging into the mobile app refer to the article Accessing the Go.Learn mobile app.
Please note: The mobile app has no Administrator functionality as it is intended to be used by end users (learners).
Navigate the mobile app menu and functions
To access the pages available on your app, tap the menu icon in the top left corner.
Please note that the mobile app is configurable, so your app may not have all these pages available in the menu, or some of them may have different names. You may also have some additional custom pages not described here.
Refer to the chapters in this article for an overview of each of the standard pages that may be available on your app.
At the bottom of the menu, you can tap your user name to access some additional areas: My profile, My gamification and the offline function.
Finally, tap the bell icon in the header to access the mobile notification center.
My courses and learning plans
This page shows you all the courses and learning plans in which you are already enrolled. Each card shows you the type of content (e-learning, ILT course, learning plan), your progress status in it (Not started, In progress, Completed) , and whether the course is locked.
For more information about completing courses and learning plans see the article: Courses on the Go.learn mobile app.
Filters
You can apply filters to help you find a particular item. To do this, tap the Filters icon in the top right corner, then select the filters you want to apply. These can include Type, Status, Deadline, Hidden items, Duration and others configured by your administrator.
To apply the filters, simply close the filters panel. When a filter is applied a red dot on the filter icon indicates that this option is active. To clear the filters, re-open the filters panel and tap the filter icon again.
Sorting
You can sort the content on this page alphabetically by name or code (A-Z or Z-A), or by enrollment date (newest to oldest, or oldest to newest). To do this tap the Filters icon to open the panel and in the Sort by field select the desired sort order.
Search
In the Filters panel you can also search for an item using the free text search field. If you have also some filters applied, this will search within the filtered results.
Course catalog
The Course catalog page shows you some collections of courses and learning plans that you can browse through.
- Each catalog is shown on a separate row, and you can browse its content by swiping horizontally, or tapping See all.
- You can scroll vertically to see the different catalogs available
Depending on configuration, the items in the catalogs may be available for purchase, for free or moderated self-enrollment, or you may have to request enrollment from an administrator.
In the case of items available for purchase, please note that you cannot purchase courses or learning plans directly from the mobile app. However you can do so from the desktop platform, and then access those items from your mobile app.
From the mobile app you can only self-enroll in items that are marked Free and have an Enroll button available when you tap the card.
Categories
If Categories are configured on your platform, you can tap the Categories icon in the top right corner to filter the content in the catalogs page by a particular category. Categories are hierarchical so when you select one, you may see further sub-categories. A red dot on the category icon indicates that a category filter is being applied. To remove a category filter, open the panel again and select the topmost (root) category.
Filters, Sorting and Search
You can also use the Filters panel to apply various filters, change the sort order of the items displayed, and do a free text search. This works in a similar fashion to that described in the preceding chapter.
All Channels
Access the All Channels page by tapping on the menu icon in the top left corner of your app, then tapping on the All Channels item.
The All Channels page shows a list of channels together with the content (either assets, courses, learning plans or playlists) in each channel. Individual formal training materials are not displayed in channels, but rather inside of courses within the channels.
Swipe your finger left and right to scroll through the content in each channel. Simply tap on the content to access it. Remember that for informal training materials or playlists, you will only see content that you have been granted visibility to view.
To view one channel, tap the See All item in the channel’s area. You’ll then be redirected to that channel’s page, where you can see a list of all of the content in that channel that you have permission to view. Content may have a different page appearance according to its type, but all content will show the details as well as an easy way to complete it.
More information about managing channels and their content on the Go.Learn mobile app
My activities
On the Go.Learn mobile app, the My activities page provides an overview of your activities on the platform pertaining to courses and certifications, contests and leaderboards, badges and other achievements, and content posted by yourself or other learners.
Please note: The specific items visible on the page will vary depending on which features are enabled on your platform. For example, you may not have the Social corner area.
To access the page, select menu icon > My activities. The page is divided into two main areas: Certifications and courses, and Social corner.
Certifications and courses
In this area you can see a graphical overview of your course completion progress and check if you have any certifications that are expired or expiring soon.
Please note: If Certifications are not enabled on your platform, you will only see information about courses here.
- Tap My certifications to see a list of all your certifications, both valid and expired. You can sort your certifications alphabetically or by date, or filter them by expiration status. On any external certification, tap External badges to access your Accredible or Credly digital credential for it.
- Tap My courses to see a list of all the courses in which you are enrolled. In the courses list, you can select one of the tabs to see All courses, or only those Not started, In progress, or Completed. You can also sort your courses alphabetically or by date, or filter them by type or deadline.
Please note: Certifications are visible if the Certification and retraining app is active on your platform.
Social corner
In the Social corner tab, you will see at the top an overview of all your gamification achievements. These can include coins, points and badges.
- Badges are typically associated with an accomplishment such as completing a course or certification
- Each badge earns you a specified number of points
- Points can in turn be converted into coins, that you can exchange for external rewards
Scrolling down you may see one or more of the following sections:
Recently earned badges: shows a list of recently achieved badges. You can tap All badges to see the full list of your badges. The star icon alongside each badge shows the number of points you earned for that badge
Leaderboards: shows the podium of a featured leaderboard along with your own position in it. You can tap All leaderboards to go check all the other leaderboards. Then for any leaderboard tap All participants to see the full rankings.
Contest ending soon: shows a featured contest that is in progress, with your current rank in it and the closing date. Tap Contests in progress to see the full list of open contests.
Latest contributions: Shows the recent content that you have shared on the platform. Tap This week’s contributions to see all the content that you posted in the past week. For more information about posting and sharing resources on the platform see Sharing and managing content on the Go.Learn mobile app.
Latest invitations: Shows the recent invitations you have received to view content posted by other users. Tap All invitations to see all the content that other learners have invited you to view.
Please note: Contests, badges and leaderboards are visible if the Gamification app is active on your platform. Contributions and invitations are visible if the Discover Coach & Share feature is activated on your platform.
My Channel
Access the My Channel page by tapping on the menu icon in the top left corner of your app, then tapping on the My Channel item.
Here, you can see all of the assets you have shared in your platform as well as your playlists, if you’ve created any. You can press each object to view and engage with it.
Please note: The My Channel page is only visible if the Discover, Coach & Share feature has been activated by your Admin in the platform
More information about managing channels and their content on the Go.Learn mobile app
Questions & Answers
Access the Questions & answers page by tapping the menu icon and then tapping Questions & answers.
The page contains the questions posted using the Ask the expert button. Here you can follow and participate in the discussions related to those questions. For more information refer to the article Q&A and comments in the Go.Learn mobile app.
Please note: The Questions & Answers page is only visible if the Discover, Coach & Share feature has been activated by your Admin in the platform
My Skills
Access the My Skills page by tapping on the menu icon in the top left corner of your app, then tapping on the My Skills item.
Please note: You will only see the My Skills page on your mobile app if your Admin has configured it for your platform.
Depending on how the Admin set up the platform, this page provides different types of content (formal courses and informal assets) related to the skills you have selected in the My Skills section of the My Profile area of your app or of your desktop platform. Find more information about identifying and self-evaluating your skills on the Go.Learn mobile app and on the desktop platform.
Please note: Assets are displayed on the My Skills page only if the Discover, Coach & Share feature has been activated by your Admin in the platform
My Checklists
Access the My Checklists page by tapping on the menu icon in the top left corner of your app, then tapping on the My Checklists item.
Please note:
- The My Checklists page on your mobile app is visible only if your Admin has configured it for your platform
- Uploading files, images and videos in checklists is not supported in the mobile app
On this page you’ll see the list of all the checklists assigned to you that you have to fill out for yourself (Self Observation checklists), for your peers (Peer Observation of another user) or that you as a manager need to complete for your team members (Manager Observation). In order to complete your checklist, simply tap on it from the list and respond to the items that you find inside.
My profile area
From the main menu, tap your user name and select My profile. Here you can:
- Tap the camera icon to set or change your profile image
- View or edit your personal details, such as your name, email address, and country
- Change the Language: The language you set will apply to both the mobile app and the desktop platform.
- Change your password. See the article Changing your password on the mobile app.
- Begin setting up your skills. See the article My skills on the mobile app
- View and manage the Terms and conditions and Privacy policy: Note that these policies are mandatory, so if you choose to decline them you will be logged out. And when you next log in you will be prompted to accept them again.
- View the information about the Open source licenses used in the app.
- Request deletion of your account
Please note: Depending on configuration, some of these functions, such as editing your profile image or personal details, changing your password, or changing the language may not be available to you.
My gamification
From the main menu, tap your user name and select My gamification. Here you can:
- View information related to badges, leaderboards, points, and coins you earned. You can earn badges, points and coins by completing actions in your platform, such as completing a course or a series of courses. Further information on gamification on the desktop platform.
Offline content menu
The mobile app has the capability to work in offline mode. To do this you should first download the courses, training materials or assets that you want to be able to use offline. For instructions about this see the article chapter on Working offline.
Then, to work offline, from the mobile app menu tap your user name and then tap Switch offline.
The menu will now change to show only the Offline courses and Offline assets items, together with an Offline mode active label. From these you can access and use your previously downloaded content. To switch back to online mode, in the menu tap your user name and then tap Switch online.
Mobile notification center
Please note: Push notifications are only sent if you are online and logged into the app. If you are offline, the notifications are not sent and you will not receive them when you log in or find them in the notification center.
The mobile app has the capability to receive push notifications for selected events on the learning platform. Push notifications help alert you to important events without having to open and check the Go.Learn app.
For example, you can be notified on your device if you have been enrolled in a course, if an ILT session is starting, if an assignment has been evaluated, and so on.
- The specific notifications you receive depend on what has been configured on your platform to use the push notification channel.
Tip: To be able to receive these notifications, you need to go into your device settings and enable notifications for the Go.Learn mobile app.
When a push notification comes in, it will appear as a banner in the style that you have configured on your device. You can tap the notification to directly open the Go.Learn app to the relevant page.
Inside the Go.Learn app, you can open the notification center by tapping the bell icon in the top right corner. A red dot (badge) on the bell indicates that new notifications have come in since you last opened the notification center. The red dot disappears when you open the notification center, even if you still have unread notifications.
In the Notification center page, you can check your previously received notifications in the All and Unread tabs. Unread notifications are shown with a shaded background. Swipe right on an individual notification to mark it as read, or tap the double check mark icon to mark all the notifications as read.
You can also swipe right again on any read notification to mark it back as unread.