Introduction

This article provides some additional information about how to work with training materials and courses from the Go.Learn mobile app, including in offline mode. 

For a general overview of the mobile app's features see the article: Overview of the Go.Learn mobile app

Viewing learning assets

Learning assets are materials or content contributed by other users. Once you tap on an asset’s card, either from the My Channel page or from the All Channels page, or from a specific channel’s page, you can then view general info about the asset in the Overview tab, and find similar content that may interest you in the Related Content tab.

To play the asset, tap on the Open This Asset button at the bottom of the app.

If the asset is a video, you can play it directly from the Overview tab by tapping on the Play icon. This allows you to read details and description of the asset while watching it. If you want to play the video in fullscreen mode, tap the fullscreen icon or rotate your device to landscape mode.  

You can rate the asset after viewing it by pressing the Rate this Content button, selecting the amount of stars that you want to apply to the asset, then pressing Rate Now.

You also have the possibility to leave comments about the asset or interact with other users to ask or answer questions about it. For more information see the article Q&A and comments in the Go.Learn mobile app.

Downloading & playing offline content

In the mobile app, certain types of training material (SCORM, uploaded videos, slides, files, and HTML page training material) can be downloaded, played and tracked offline. Full courses (but not learning plans) and informal learning assets can be downloaded as well. On the contrary, videos from Youtube, Vistia or Vimeo cannot be downloaded, regardless of whether they are training materials or assets.

Please note that this is only applicable for the mobile app, not the mobile browser version of the platform

When your app is online, access the course or the asset, tap on the ellipsis icon in the top right corner and then on the Download button that appears at the bottom of the screen. You can also download a specific training material by tapping on the ellipsis icon in the material's row in the Content tab of the course page, then tapping on the Download button that appears at the bottom of the page.

All of the content that is downloaded for offline viewing is compressed so that the required data to be transferred is reduced to the minimum size, thus saving time and memory space for the download. After the download is complete, they are expanded by the app so that they can be played immediately.

You can see the progress of the download directly on your app. In case there are any errors during the download process or if your device does not have enough free storage space to download the content, an error message and icon will appear. Once courses, training materials or assets are successfully downloaded, you’ll find them on the Offline Courses and the Offline Assets pages in the offline content area of your app. Access that section from your main menu, by tapping on the arrow icon at the bottom of the page, then enabling the Downloaded Only option.

Thanks to this functionality, you are able to play the downloaded courses, training material and assets when you’re in offline mode, and your progress in the course will be tracked. Once your app is online again, your progress will be synced and your platform will record the progress you made while offline. Please note that if you are playing the same training material on both the mobile app and your desktop platform, the most recent tracking will take priority.

You may also need to remove a course, training material or asset you previously downloaded from the offline content area (Offline Courses and Offline Assets pages). To do so, tap on the ellipsis icon in the card of the content you downloaded, then tap on Remove from Offline Content and confirm your action. Remember that you are removing the content from those available while offline, but it will still be available when your app is online.

To exit from the offline content area, tap on the menu icon in the top left corner, tap on the arrow icon at the bottom of the page, and then disable the Downloaded Only option.

Once your app is online again, the status of your enrollment into the courses that you downloaded in the offline content area is checked, and if a course expired or if you are no longer enrolled into a course, the course or the training material included in that course are removed from the Offline Courses area and deleted by the local storage. In this way, the content in the offline content area is always aligned with the status of your enrollments, and only courses into which you are currently enrolled (or training material included in the courses into which you are currently enrolled) are shown on this page.

Content management in your mobile app

In your Go.Learn app, you can manage certain content that appears on some pages so you can ensure that the content on your app is relevant to your learning needs. The Hide or Unhide content functionality enables you to hide content in which you are not interested, so you can view only the content that is most valuable to you in your Go.Learn app. Additionally, the Mark Content as Outdated functionality enables you to mark content as outdated if you consider it old and no longer valuable to your learning experience. In this way, the quality of content published in the platform will improve and the overall content displayed in your platform will be enhanced.

These two functionalities are available both in the desktop version of your platform and in your Go.Learn mobile app. Learn more about hiding and unhiding content, and marking content as outdated in your platform.

Please note that the two functionalities work in the same way in the desktop platform and in your Go.Learn mobile app, except for the following minor differences:

• Once applied filters to show hidden content, in your mobile app you can recognize hidden items from the hidden badge on the item’s card, while in the desktop platform you can recognize them from the barred eye icon on the item’s card.
• In your mobile app, you can recognize items which are marked as outdated from the outdated badge on the item’s card, while in the desktop platform you can recognize them from the flag icon on the item’s card. From your desktop platform, you can see how many users have marked a content as outdated by hovering your mouse over the flag icon.
• If an asset that you uploaded in your My Channel page has been marked as outdated by another user, you will receive a notification in the desktop version of your platform, but not on your mobile app. Learn more about the notifications that you will receive.