Introduction

Please note! This article refers to the new Docebo Content experience. If you are still using the legacy version, please refer to the article Managing Docebo Content (legacy experience). We recommend switching to the new experience for the best results and future support.

Docebo Content streamlines your learning initiatives by delivering fresh training content to your learners without the need for external licenses or complex integrations. It provides a seamless way to ensure a continuous learning experience with up-to-date materials.

The Docebo Content library, powered by OpenSesame, includes more than 56,000 content items and over 1,000 high-quality, pre-curated collections of the most in demand content on various topics, with new content added every month and the possibility to contact a Content consultant to purchase a plan built on your needs. If you have already purchased a curation plan or an unlimited plan, a Content consultant will be at your disposal to create custom collections based on your needs. Learn more about how curation services work in the Docebo Content curation service guidelines.

This article explains how to import and manage content from Docebo Content's library after you have purchased a plan as the platform Superadmin. Learn how to access and explore Docebo Content and how to purchase a plan.

Managing My collections

In Docebo Content, you can organize content into collections. Public collections are available to all platforms and include pre-curated sets of content on specific topics, while custom collections can be created by Superadmins or by your Content consultant based on your organization’s needs.

When you first access the new Docebo Content experience, your collections area will be empty. Collections from the legacy experience are not automatically migrated, you need to import them as CSV. Learn how to migrate collections from the legacy experience.

From the Library tab, you can add content to a collection. Select the ellipsis button in a content tile and press Add to collection, or select multiple content items and press the Choose action button at the bottom of the page and select Add to collection. 

When you add content to a collection, you’re selecting either all language versions (if the content includes multiple languages) or only the default language (for language sets). For more details on how language sets and multilingual content work, refer to the chapter Viewing a content detail page.

In the right panel, decide if you want to create a new collection or add the content to an existing collection. If you create a new collection, enter a name and optionally a description for the collection and press Create and edit. If you want to choose one or more existing collections, simply select the related checkboxes and press Add.

After creating or receiving collections, go to the My collections tab to view and manage them. You can search for a collection by using the search bar in the header, searching by collection title or description or by content item within the collection.

Click on a collection tile to open its management page, where you can see its description, details, and all the content items it includes. Use the search bar or the drop-down menu in the header to search for specific content items or to sort them as you prefer.

To import all the content included in a collection, press the Import button in the collection detail page. You can also import single content items using the Import button in a content tile or just a selection of them. Refer to the chapter Importing content from Docebo Content into your platform to learn how to import content.

If you want to remove content from a collection, select the ellipsis button in the content item’s tile and press Remove content. You can also remove multiple items at a time by selecting them, then clicking on Choose action in the bottom bar, and choosing Remove from collection.

To edit a collection, or delete it, click on the More options button and select the corresponding option. Note that you cannot edit or delete public collections.

Importing content from Docebo Content into your platform

Once content from the Docebo Content library is available in your purchased plan, you can import it as an individual course in the Course management area, or as training material in the Central repository.
When you choose to import content as a course, it is also automatically saved in the central repository as training material.

When you import content and create courses, the course title, description, thumbnail, and course code are automatically generated in the course management area for each new course.

You will see a counter showing the amount of imported content at the top of the library page, next to your active plan.

Viewing a content detail page

Click on the tile of a content item to see its description, learning objectives, and content details such as format and features. You can also preview the content before importing it.

If the content is available in multiple languages, you will see a table listing which elements are available in each language (text, subtitles, or audio). In the case of language sets, you can click on a language to open the detail page of the corresponding version, where you can view the description, objectives, and preview in the respective language.

At the bottom of the page, the Suggested content section shows similar items you may want to explore.

Importing a single content item 

To import as a course, open the item’s tile or detail page and click Import. 

If the content is available in multiple languages as a single item, importing it will automatically include all versions, and learners will be able to choose their preferred language when playing the related course.

If the content is available as a language set, each language is a separate version. You need to select the specific version you want to import from the content detail page by clicking on the desired language. Each imported version counts as a separate content item.

In the slideout panel, select if you want to import the content as a training material or if you want to also create a course containing the imported training material. 

To import as training material, select Import only, then click Next. You can optionally assign the item to a folder in the central repository. When ready, click Import to complete the action.

To import the content and automatically create a course, select Import and create courses, then click Next. You can optionally:

• assign the content to a folder in the central repository (Folder tab)
• assign the course to a course management category (Category tab)
• include the course in one or more catalogs (Catalogs tab)
• directly enroll users, branches, or groups (Enrollments tab)

Please note! Even if you place the course within a catalog, you cannot resell the course. By placing the course in a catalog, users will be able to directly enroll into it, but they cannot purchase it.

When finished, click Import. You need to refresh the page for the content card to show the updated import status.

Importing multiple content items

You can also import several content items in a single action. Apply filters to refine the library, then select the tiles of the items you want to import. To start selecting items, hover over a content tile and click it to select it. Click Choose action in the bottom-right corner and select Import content. Click Deselect all at the bottom of the page to clear your selection or Select current page to select all visible items.

Next, choose whether to import the items as training material in the central repository or as platform courses (see the previous sections for details). Click Import to finalize the process.

Importing content from public collections

You can also choose to import all or part of the content contained in a public collection. Open a collection detail page and press the Import button to import all the related content, or select the desired items and proceed as explained in the previous chapter: Importing multiple content items.

Exporting content as CSV

You can export both public and custom collections as CSV files. The CSV file allows you to review the key attributes of each content item in the collection without navigating through each one individually. This helps you ensure that the content meets specific learner needs before importing it.

The CSV file includes the following fields:

• GUID: when you import the content and create a course, the GUID (Globally Unique Identifier) becomes the course code.
• URL: the URL of the collection content on your platform.
• Thumbnail image URL: the URL of the image displayed on the collection tile.
• Title: the title of the content.
• Description: the description of the content.
• Publisher: the name of the content creator. 
• Certifications: indicates the certification details such as credit hours, certifying organization, or certification type, and whether the content leads to a certification.
• Duration: the content duration.
• Languages: Languages the content is available in. This includes the text, subtitles, or audio.
• Status: indicates whether the content is Available, Retiring, or Retired.
• Imported: indicates whether the content has already been imported (Yes or No).
• New: shows whether the content is marked as new.
• Rating: the content’s rating.
• Rating count: the number of users who have rated the content.

To export public collections:

1. In the Docebo Content area, go to the Library tab.
2. Click on the title of a collection tile to access it.
3. In the top banner, click Export as CSV.

To export custom collections:

1. In the Docebo Content area, go to the My collections tab.
2. Click on the title of a collection tile to access it.
3. In the top banner, click the More options ellipsis button.
4. Select Export as CSV.

In both cases, the CSV file is downloaded to your computer.

Making Docebo Content available to learners through the content marketplace catalog

If you have an unlimited plan, you can make the entire Docebo Content library available directly to your learners through the content marketplace catalog, without manually importing content. When the catalog is published and made visible to learners, these can browse, search, and self-enroll into the available content. Learn how to configure your content marketplace catalog for learners.

Managing content from Docebo Content in your platform

When content from Docebo Content is imported into your central repository, it can be managed like any regular SCORM training material, with the same advanced settings options, and assigned to courses. Learn more about assigning training material to courses from the Central repository.

Note that some SCORM content may require the Prevent Cross-Site Tracking setting on iOS devices to be disabled in order to work correctly. Since this setting cannot be adjusted via the Go.Learn app, this type of content may not be accessible on mobile devices.

When editing the title of the content you imported from Docebo Content, remember that the new title will be used in the platform instead of the one of the original content title for all purposes, including the search functionality, thus causing a mismatch between the content title in the platform and the one displayed in the Docebo Content library.

Once you find the training material from Docebo Content in the list of training materials in the central repository, press the edit icon in the training material’s row to edit its details as desired.

Please note! We recommend not deleting from the central repository training material imported from Docebo Content. If you need to replace retiring or retired content, or if you wish to swap your content, refer to the related sections in the next sections.

Managing retiring content

The content available in Docebo Content may be retiring, for example because it is going out of date, and you have the possibility to replace it with a newer version, if available, or a different piece of content. Retiring content is not included in your content import counter.

You can identify retiring content by the Retiring label on its tile. To replace retiring content, open the content detail page and select the desired content item from the Alternative content section.

When content is retired,  it is no longer visible in the Docebo Content library. Learners who have already started the retired training material will still be able to complete the related course after retirement. 

We recommend replacing or removing retired content as soon as possible to ensure that all learners have access to active and up-to-date materials.

The training material is not automatically removed from the platform upon retirement, in order not to lose the users’ tracking. You can either remove it from every course it is assigned to, or remove it from all of the courses in one action from the central repository. Please note that retired training materials are not considered in the courses’ prerequisites configuration.

Content swaps

Customers using Docebo Content on a Premium plan can freely swap their content for the duration of their contract without any limits. Customers on Curation 30 or 100 plans can optionally swap content on the anniversary of their Docebo Learn contract date. Get in touch with a customer success representative to request a content swap.

Attending a Docebo Content course as a learner

You can attend courses from Docebo Content as any other course in the platform. Learn more on attending courses as a learner. However, please be aware of the following notes on cookies.

Notes on cookies

Some content requires third-party and session cookies in order to run correctly. Below are the steps to enable cookies in your browser. If you don't wish to allow all cookies going forward, be sure to change this setting back once you've completed your course. Please be aware that, while all content hosted by Docebo Content is safe, these changes can affect your browser security settings for other websites as well.

Chrome (referenced version: 119.0)

1. At the top right of your browser window, click the ellipsis icon and then Settings
2. In the lefthand column, select Privacy and security, then click Site settings
3. Scroll down and click Third-party cookies
4. Click Allow third-party cookies.

Edge (referenced version: 119.0)

1. At the top right of your browser window, click the ellipsis icon and then Settings
2. In the lefthand column, select Cookies and site permissions
3. Under Cookies and data stored, click Manage and delete cookies and site data
4. Activate the Allow sites to save and read cookie data option, so its color is blue
5. Deactivate the Block third-party cookies option, so its color is no longer blue.

Firefox (referenced version: 120.0)

1. At the top right of your browser window, click the gear icon and then Settings
2. In the lefthand column, select Privacy & security
3. In the "Browser privacy" section, select Custom
4. Uncheck the boxes next to Cookies, Tracking content, and Fingerprinters.

Safari (referenced version: 17.0) - A Mac-only browser

1. In the top left of your screen, click Safari and select Settings
2. Click the Privacy icon in the top row
3. Next to Website Tracking, uncheck Prevent cross-site tracking
4. Click the Advanced icon in the top row
5. In the Privacy section, uncheck Block all cookies.