DISCLAIMER: Some content in this article outlines how to use functionalities that will be publicly released to all clients at the end of April 2023. If you see differences between this article and your platform, check back at that time for updated content.

Introduction

In your platform, you can quickly and easily check course progress and statistics as a Superadmin, Instructor, or Power User (if given permission from the Superadmin). This article outlines how to access and manage the course report.

To access a course report, log into your Docebo platform as a Superadmin, Instructor, or Power User. Then, press the Menu item in the left sidebar and select the My Courses and Learning Plans item from the slide-out menu. Here, select a course. Once you're on the course page, click on the ellipsis menu in the top right corner of the page, then select the Reports item.

You can also access the Course Report from the Course Management area, by selecting a course and moving to the Reports tab.

General Statistics

Once you've reached the course report, you will see a number of statistics at the top of the page:

• The total number of enrolled users
• The number of users who have completed the course, are still in progress or have yet to begin the course
• The number of days since the course's launch.
• The number of training materials in the course.

The Training Material View Statistics graph displays the number of users that have viewed the training materials in the course during the last 14 days. Underneath the graph, you will find a list displaying user statistics, training material statistics, and learner assignments information. Let's take a look at the information in each tab.

User Statistics Tab (UPDATED!)

The User Statistics tab lists all of the users enrolled in the course. On the top of the list:

• Use the Export dropdown menu to export a list of the enrolled users in CSV or Excel format
• Search for a specific user in the course using the text search area
• Select the columns that you wish to see in the report by clicking on the table button after the text search area. The export of the report will reflect the selected columns. Please note that the username column cannot be hidden and is always selected.

Here follows the list of the available columns:

• Username: The username of the user enrolled in the course, this column is always shown and cannot be hidden
• First Name: User's first name
• Last Name: User's last name
• Enrollment date: The date when the user enrolled in the course
• First access date: Date and time that the user first accessed the course
• Completion date:  Date and time when the user completed the course
• Last access date:  Date and time when the user last accessed the course
• Progress: The user's progress in the course, in percentage
• Training material time: The total time spent by the learner on the training materials composing the course (both on desktop and mobile) since enrollment. The total time is recalculated every day at 0:00 UTC time. Please note that the time is calculated on the actual time the user spends in the course, removing breaks caused by inactivity also due to pop-up blockers and tab closing.
• Session time: The total time spent by the learner on the attended session events composing the course (for ILT - Instructor-Led Training course type)
• Status: The user's current status in the course. Possible values are: Not Yet Started, In Progress, or Completed
• Score: The course score calculated on the basis of tests, assignments, or any other training material associated with a score. The details about the score associated with every training material included in the course are available in the user summary report, which you can access by clicking on the username in the user's row. The score is calculated according to the settings defined in the course Advanced Properties, Score tab.

Click on the username in the user's row, to view the user's report for the selected course. The report displays a graph and a timeline for the user's course accesses and lists all of the of training materials associated with the course. Each training material's row displays the title as well as the learner's first and last attempt, first and last completion date, training material version, status, reset, and score.

Training Material Statistics Tab

The Training Material Statistics tab lists all of the training materials included in the course. In the search bar on the top of the list, you can use the Export dropdown menu to Export a list of the course training materials via CSV or Excel or search for specific training materials.

Every row in the list shows the title of a training material, as well as its status (the number of users that have completed the training material, that are in progress, or that have to begin the training material) and the average score of the training material, if applicable.

Click on the title of a training material to access its statistics data, listing all of the users who have viewed the training material. The user’s details displayed in this area depend on the type of training material.

When accessing the statistics of a test training material, only the data of the last test attempt is displayed by default. Uncheck the Show the latest test attempts checkbox to view all of the attempts of the user for the test. The Passed or Failed column shows if each attempt was passed or failed. Please note that if you reset the tracking of the test training material, the history of attempts will be lost.

Exporting Data from the Training Material Statistics Tab

When using the export functionality while on the training material statistics tab, remember that:

• only the data of the selected training material is exported.
• if the Show the latest test attempts checkbox is unchecked, the export will include the data about all of the user test attempts.
• SCORM, AICC, and test training material data are always exported but the export procedure does not support other training material types, and their data will always be exported to zero.
• if the export includes formatted content (such as text test answers being bolded or underlined), the exported data will include the HTML formatting source code (i.e. <span style=""text-decoration:underline;""><em><strong>ANSWER</strong></em></span>).

Learner Assignments Tab

The Learner Assignments tab shows the list of the assignments that users have submitted for the selected course. Each row for every assignment displays the username and the full name of the user, the name of the assignment training material, the date and time of the submission, the status, score, and the option to view or evaluate it. Learn more about assignments and how to evaluate them.

SCORM Tracking and CMI