DISCLAIMER: Some content in this article shows details only available with the new course page. Contact your Administrator for more information.
Introduction
You can be enrolled in courses and learning plans directly by the Administrator, or you can self-enroll from catalogs.
Catalogs are collections of courses and learning plans in which you are able to enroll either freely or with the approval of your Administrator. Content may be available for free or may have a price.
The Course Catalog Page
In order to access catalogs, open the User Menu and click on Course Catalog (the page name may be different due to Administrator settings). This page lists the courses and learning plans in which you can enroll, grouped in one or more catalogs.
On the top of the page, click on Filters to filter courses and learning plans according to the available options, and on Categories to look for the courses included in specific categories (if available).
Every course and learning plan is identified by a card showing the content title, its language and type (E-Learning, ILT (Instructor-Led Training), or Learning Plan), and whether it’s free or has a price. Please note that the catalogs also show the content in which you are already enrolled.
Internal and External Catalogs
The catalogs shown on the Course Catalog page are called Internal Catalogs since you can see them only after you log in. Depending on the Administrator settings, you may be able to browse catalogs also from the login page (before logging in). The catalogs available on the login page are called External Catalogs.
Remember that:
- due to the content visibility settings, some courses and learning plans in the external catalogs may not be visible in the internal catalogs and vice versa.
- when buying courses from an external catalog, you do not need to log in straight away but will have to do so in order to complete your purchase.
Navigating the Course Catalog Page
To know more about a piece of content, click on its card. If you are already enrolled in the content you will land on the course player page. If you are not enrolled, depending on the type of content, you’ll see different types of details:
- E-Learning Courses: the course description and details, the enrollment options if the course is free or the purchase options if it has a price and the list of the available lessons in the Course Syllabus area.
- ILT Courses: the course description and details, the enrollment options if the course is free or the purchase options if it has a price and the list of available sessions in the Course Sessions area.
- Learning Plans: the learning plan description, the enrollment options if the learning plan is free or the purchase options if it has a price, and the list of courses composing the learning plan in the Courses in the Learning Plan area.
Remember that catalogs are dynamic, their content may be subject to changes, and some pieces of content might be available only for a limited period of time.
Enrollment Options
If the content is free, depending on the content settings defined by the Administrator you may be able to self-enroll freely or your enrollment might require the approval of the Administrator.
Free Enrollment
Click on the course or learning plan card to access the content page. If the course or the learning plan enrollment policy allows you to self-enroll freely, click on the Enroll button in the Enrollment Options area.
For ILT courses, you can either enroll in the course and then select a session, or directly enroll in a session by clicking the Enroll button in the area of the session you wish to enroll in. Remember, you can enroll in one session per course.
Once you are enrolled, the content becomes available on the My Course and Learning Plans page and you can start your training. Please note that the course or the learning plan card will still be displayed on the Course Catalog page.
Moderated Enrollment
When the enrollment policy for a course is moderated, it means that you need the Administrator to approve your enrollment. While you wait for the approval, you are placed on the course waiting list.
These courses are identified with the Moderated label on the course card. Once you click on the course card, an alert message in the Enrollment Options area will remind you about the enrollment policy.
Click on the course card to access the content page and click on the Enroll button in the Enrollment Options area. For ILT courses, you can either enroll in the course and then select a session, or directly enroll in a session by clicking the Enroll button in the area of the session you wish to enroll in. Remember, you can enroll in one session per course.
Once you are enrolled on the course waiting list, the course becomes available on the My Course and Learning Plans page, and the Waiting List label on the course card will inform you about your enrollment status. Please note that the content card will keep being displayed on the Course Catalog page.
While you’re on the course waiting list, you can see the course page, but you won’t be able to access its lessons and or sessions.
Notes on Enrolling in Learning Plans
Please note that:
- When you enroll in a learning plan, you are automatically enrolled in all of the courses composing it and they will be listed on the My Courses and Learning Plans page, unless you are allowed to purchase or enroll only in some of the courses composing it.
- Learning plans cannot have a moderated enrollment policy, but they may include courses with this type of policy.
- Learning plans do not have a waiting list, but they may include courses with waiting lists. If so, an alert message in the Enrollment Options area will inform you about that.
Purchase Options
If the content has a price, click on the course card to access the content page and click on the Add to Cart button in the Purchase Options area to proceed with the purchase.
For ILT courses, you can either purchase the course and then select a session from the pop-up window that will open, or directly purchase the session enrollment by clicking the Add to Cart button in the area of the session you wish to enroll in. Remember, you can only purchase one session enrollment per course.
If the content you wish to purchase is a learning plan, depending on the Administrator settings you may be able to buy only the whole learning plan or you might have the option to individually buy the courses composing it. If so, click on the Add to Cart button next to the courses you wish to purchase.
When a course or a learning plan is added to the shopping cart, a confirmation message is displayed.
Move to the article of this guide on the management of the shopping cart to learn how to finalize your purchase.
Courses Not Available for Enrollment or Purchase
You may not be able to enroll or purchase a course because of one of the following reasons:
- The course has expired
- The enrollment period is over
- The course is fully booked
- The self-enrollment is currently not available
- Only Administrators can enroll you in the course
- You have already purchased the maximum amount of available seats
Enrollments in Waiting List
Depending on the course enrollment policy and on other settings, you may end up being enrolled in the course waiting list for one of the following reasons:
- The course enrollment policy is moderated
- The course has reached its maximum enrollment quota
- You enrolled in an ILT course, but in none of its sessions
- You enrolled in an ILT course, but the course has no sessions
- You enrolled in an ILT course, but all of its sessions are fully booked
You can be enrolled in the session waiting list, if the session maximum enrollment capacity has been reached, or because the Administrator enrolled you in the waiting list.
If you are enrolled on the course waiting list, the Waiting List label on the course card on the My Course and Learning Plans page will inform you about your enrollment status. Please note that the Waiting List label is not displayed on the course card when you’re on the waiting list for Instructor-Led Training (ILT) sessions.
While you’re on the course waiting list, you can see the course page, but you won’t be able to access its lessons and or sessions.
Filling Out Enrollment Additional Fields
Enrollment additional fields are additional pieces of information that you may be required to fill out when you enroll in a course to collect more detailed information that may be necessary for the training. The enrollment additional fields may vary depending on the context of the enrollment process and might be mandatory.
If you are required to fill in enrollment additional fields, when you click on Enroll, the platform will open the Additional Fields pop-up window listing them. The mandatory fields are identified by (Required) and must be filled in to enroll in the course.
Provide the necessary information and click on Confirm to proceed with the enrollment process.
Attending Courses and Learning Plans
Once you are enrolled in a course or in a learning plan, you can attend it as described in the related articles of the Learner Guide: