DISCLAIMER: Some content in this article outlines how to use functionalities that will be publicly released to all clients at the end of July 2022. If you see differences between this article and your platform, check back at that time for updated content.
The main goal of your platform is to help you in creating and managing courses, from training material to the course layout and properties, up to course reports. E-Learning courses are completely delivered online, do not involve instructors and do not require learners to attend them at the same time, and from a physical location.
This article is a guide on the creation and management of e-learning courses, find more info on the Course Management page, on how to send the course URL to learners, and on decommissioned courses in the Introduction to the Course Management article of the Knowledge Base.
Refer to the Knowledge Base article on ILT and VILT courses for more details on how to manage classroom courses and webinars.
Creating an E-Learning Course (UPDATED!)
In order to create a new e-learning course, press the plus button in the top right corner of the Course Management page and select New Course. In the slideout panel, select the E-Learning course type, fill in the course title and the course description.
Configure the course title so that it is simple and clear. Users should instantly understand the topic of the course upon reading the title. For security reasons, the text of the course title is checked according to the OWASP guidelines and will be sanitized to avoid injections.
The course description helps users to have a better idea of what they will learn in the course. You configure the description thanks to the available formatting options, as well as include links, emoticons, images and videos. When embedding videos and links, remember that you can only use the URLs listed in the Advanced Settings menu, E-Learning tab, Iframe Allow List section. Please note that URLs on the allow list do not accept wildcard characters, such as placeholders as (*). Find out more on the platform Advanced Settings.
Optionally, assign a code to your course. Though it is possible to use the same course code for several courses, we suggest using unique course codes. If you try to use an existing course code, a warning message will inform you that the code is already in use, but the platform will not prevent you from using it.
You can assign skills to your course manually, let the platform Artificial Intelligence assign them, or both. Learn more about skills management.
If there are mandatory additional fields for courses defined in the platform, you will be required to fill them in in the Additional Information tab of the right panel, or you will not be able to create the course.
Assign the course to a category, and click on Create & Edit to create your course in the platform and to start configuring and managing it straight away.
Starting on November 12, 2019, when a course is created, the platform automatically calculates a unique alphanumeric ID, in addition to the existing course code. The course ID cannot be edited and will be calculated for the courses created before November 12, 2019, too, but only when they are updated. The course unique ID makes it easier to identify courses in various areas of the platform, and in the platform’s global search.
When a course is created, its status is Under Maintenance. Remember to change the course status to Published in the publishing bar to make it accessible to users.
Configuring the Course Properties
Once a course is created, use the Properties tab to configure its properties.
Adding Training Material and Course Widgets
Move to the Training Material tab to start adding training resources prior to enrolling students in the course. From this area, you can add and manage training material and configure the layout of the page of your course. To add new training material, click the Add Training Material button, and choose the type of training material you would like to upload.
You can also organize training material into folders. Folders are very useful when you need to organize your material by topic or chapter. The root folder will take the same name as the course. Click on the Add Training Material button and then select New Folder in the dropdown menu to create a new folder.
Define a name and save your changes. Once created, you can delete the folder or edit it by clicking on the hamburger menu at the end of the folder row in the training material area and then selecting the corresponding option. In case you want to delete a folder containing training material, the system will ask you whether you want to set the course as completed for users who have completed all of the other training materials in the course.
You can change the order of the folders by dragging them to the desired position. To add a subfolder, select the destination folder and once you are inside of it, create a new folder following the same steps described above. We suggest not to go too deep in the hierarchy in order not to confuse users in the navigation. To assign a training material to a folder, drag it to the Folders area on the left.
Press Add Course Widgets to add specific areas to the page of your course, providing your learners with additional information about the course (such as the instructor name, related files and Iframed content) and making their experience more interactive through comments, forums and Q&A sections. Learn more about the course widgets.
Move to the Enrollments tab to enroll users to the course and manage enrollments and waiting lists.
From the Reports tab, you can view the course report and check course progress and statistics of users on courses and training materials, and check learners' assignments.
Assigning a Course to Catalogs, Learning Plans and Channels
You can assign and un-assign courses in catalogs, learning plans and channels directly from the course edit view. To do so, click the ellipsis menu at the end of a course row, and then click Edit. On the next page, click on the plus button in the top right corner of the page, and select Assign to Catalog, Assign to Learning Plan or Assign to Channel. Make your selection in the right panel that will open and press Confirm to complete your action.
The course associations to catalogs, learning plans and channels are available in the corresponding tabs of the course edit view. From those tabs, you can check the associations already available for the selected course (if any) and also remove existing assignments. To do so, click on the ellipsis menu at the end of the course row and select Unassign.
As a Power User, when editing a course you will have visibility only on the catalogs for which you have editing permissions.
Duplicating an E-Learning Course (UPDATED!)
To duplicate an e-learning course, access the Course Management page from the Admin Menu. Find the course in the list, then press the ellipsis button at the end of the course's row and select Duplicate.
In the right panel, use the corresponding text area to set a title for the new course.
In the Options section, set if you wish to:
- Duplicate the training material of the master course
- Copy the course widgets of the master course
- Enroll users from the master course into the new course. When Power Users (with granted permissions) duplicate a course and choose to duplicate the enrollments from the master course, only the enrollments of the users they are currently managing will be duplicated.
If there are course additional fields set in the platform, the Additional Information tab is displayed in the right panel. You'll be required to fill in the course additional fields to be able to duplicate. You can either keep the additional data of the master course or to set new values. Remember that the enrollment additional fields are not duplicated.
When finished, press Confirm. The new course will be listed in the course management page.
When Power Users (with granted permissions) duplicate a course and choose to duplicate the enrollments from the master course, only the enrollments of the users they are currently managing will be duplicated.
When duplicating a course, remember that both course additional fields and enrollment additional fields are not duplicated. if you flag the option to duplicate the training material, any changes made to any of the training material that was duplicated will be handled as follows:
- SCORM, TinCan, Slides (from Slides Converter) and Files: if you modify the copied training material, it will be also modified in the course from where it was copied. If you delete the training material from the source course, it will not be deleted from the copied course, and vice-versa.
- AICC, HTML page, survey, test, LTI, video youtube and assignment: if you modify the copied training material, it will only be modified in the copied course.
- Video files: if you modify the copy of the training material, the platform creates a new file and you will modify only the file associated to the copied course
Deleting a Course
In order to delete a course from the platform, click on the ellipsis menu at the end of a course row, and then click Delete. When a course is deleted from the platform, all of its trackings are lost, together with the training material uploaded in the course and not also available in the Central Repository.
Upon deletion, the course is also removed from the catalogs, the certifications, the channels, and the subscription plans it is associated with. Finally, the course will be also removed from the learning plans it belongs to, including the prerequisite rules related to the course.
If a course is associated to an Enrollment Status Based Condition regulating the population of automatic
groups, you will not be allowed to delete it, unless you first remove it from the condition of the group(s) it is involved in.
When the course configuration is over, click the Learner View button to see how learners will see the course upon enrollment.
When a Superadmin or a Power User clicks on the Learner View button, he or she will be automatically enrolled in the course.
If you want your users and managers to immediately know when certain events have occurred, make sure that the Notifications app is active in your platform, and that you have correctly created and configured the relevant notifications.
Notes about Notifications
- Users and managers will only receive notifications if the Notification app is active in the platform and if you, as the Superadmin, have properly set up the relevant notification.
- Users, Power Users and Superadmins enrolled in a course as a learner will receive notifications as a learner, regardless of their other access levels. This may cause an individual to receive duplicate or similar notifications on the same subject matter.