Disclaimer: This article explains how to use Docebo Content Classic. The majority of customers who adopted Docebo Content prior to July 5, 2023 are on the Classic library, and this library is still available today for new customers. Depending on your contract, you might have access to a different Docebo Content experience in your platform. In that case, please refer to the article Managing Docebo Content.

Introduction

Docebo Content Classic streamlines your learning initiatives by delivering fresh training content to your learners without the need for external licenses or complex integrations. It provides a seamless way to ensure a continuous learning experience with up-to-date materials.

The Docebo Content Classic library, powered by Go1, includes more than 80,000 pieces of content and the possibility to contact a Docebo Content Specialist to purchase a plan built on your needs. If you have already purchased a Docebo Content Classic 50/150 plan or a Premium plan, a Docebo Content specialist will be at your disposal to help you select the best content for you.

This article explains how to import and manage content from Docebo Content Classic's library after you have purchased a plan as the platform Superadmin. Learn how to access and explore Docebo Content Classic and how to purchase a plan.

Importing a single piece of content into the platform as a course

Once content from the Docebo Content Classic library is available in your purchased plan, you then need to import it. In your platform, you can import this content either as an individual course in the Course management area of your platform or as training material in the Central repository. Please note that when selecting to import the content as a course, it will also be saved as training material in the Central repository.

In order to import content as training material in the Central repository, also creating a course out of it, press the Import button in the content’s tile. In the right panel that opens, select the option to import as training material in the Central repository and create courses.

Press Next at the bottom of the slideout panel. In the Folder tab, you can optionally select into which folder of the Central repository you want to place the content. Press Next to proceed.

In the Category tab, you can optionally select into which course management category you want to place the created course. Press Next to proceed.

In the Catalogs tab, you can optionally include the course into any course catalogs that you’ve created in your platform.

Remember: Even if you place the course within a catalog, you cannot resell the course. By placing the course in a catalog, users will be able to directly enroll into it, but they cannot purchase it.

If you do not want to include the course in any catalogs, press Next to proceed. Finally, in the Enrollments tab, you have the possibility of directly enrolling users into the course. You can enroll individual users, branches, or user groups in your platform.

Then, press Confirm. A message at the bottom of the page will inform you that a background job has been created successfully. When you launch the import, the process will run in the background with a background job, so you can continue to use your platform and your PC without any restrictions during the import process. You’ll be notified when the background job is completed. 

Importing a single piece of content into the platform as training material

Once content from the Docebo Content Classic library is available in your purchased plan, you then need to import it. In your platform, you can import this content either as an individual course in the Course management area of your platform or as training material in the Central repository. Please note that when selecting to import the content as a course, it will also be saved as training material in the Central repository.

In order to import content as training material in the Central repository, press the Import button in the content’s tile. In the right panel that opens, select the option to import as training material in the Central repository.

Press Next at the bottom of the slideout panel. In the Folder tab, you can select into which folder of the Central repository you want to place the content, but this step is not mandatory. Press Confirm to proceed.

A message at the bottom of the page will inform you that a background job has been created successfully. When you launch the import, the process will run in the background with a background job, so you can continue to use your platform and your PC without any restrictions during the import process. You’ll be notified when the background job is completed.

Mass importing content from Docebo Content Classic’s library

Additionally, you can import multiple pieces of content from Docebo Content Classic into the platform in a single action. Once you have filtered content according to your needs, click on the cards of the content you wish to import in order to select them and click Import content in the bottom right corner of the page. Use the Unselect all button to unselect all of the content you have selected.

Then, select whether to import them as training material in your Central repository or as platform courses. Refer to the sections above in this article for more information about each import type.

The massive import will be managed as a background job, with the import time depending on the amount of content you’re importing. Please note that each piece of content that you import from the Docebo Content Classic library becomes an individual course in the platform (if you selected to import them as courses), so if you import five pieces of content as courses, you will create five courses in the platform.

Managing content from the Docebo Content Classic library in your platform

When Docebo Content Classic content is imported as SCORM training material in your Central repository, it can be managed like any regular SCORM training material, with the same advanced settings options.

When editing the title of the content you imported from Docebo Content Classic, remember that the new title will be assigned to the training material within the course, if you want to edit the course name, you can do so from the Course management area. The new title will be used in the platform instead of the original content title for all purposes, including the search functionality, thus causing a mismatch between the course title in the platform and the one displayed in the Docebo Content Classic catalog.

Once you find the training material from Docebo Content Classic in the list of training materials in the Central repository, press the edit icon in the object’s row to edit the details of the training material, as desired.

Notes on Docebo Content Classic training material

• We recommend not deleting training material imported from Docebo Content in your Central repository or in the course management page. If you need to replace decommissioning or decommissioned content, refer to the Managing content planned for decommissioning chapter. If you wish to swap your content, refer to the next section of this chapter.
• Some SCORM files imported from Docebo Content Classic as training materials may not be displayed as completed in the platform right after the actual completion by learners. This can occur when the provider of the service is not able to send the completion message during the time of the learning session. The retry mechanism can take from a few seconds to a few minutes and will continue if the browser is closed meanwhile. In the Learner guide, users are advised to wait and contact their administrator if the problem persists.
• Coursera content provider offers customers with Premium plans 3,200+ Guided projects. These are hands-on projects that help learners build job-relevant skills, and they will be tagged in our Premium library as Link type content. Training material from Coursera will require learners to agree to Coursera’s terms and conditions the first time they access it, as third-party cookies must be allowed by the browser in order for the training material to be tracked. The completion of these training materials may take up to 24 hours.

Content swaps

Customers using Docebo Content Classic on a Premium plan can freely swap their courses for the duration of their contract without any limits. Customers on Docebo Content Classic 50 or 150 plans can optionally swap courses on the anniversary of their Docebo Learn contract date.

Managing the Docebo Content Classic catalog in Docebo Learn

When you purchase a plan, the content included is automatically added to your platform’s course catalog collection, in a catalog named Docebo Content Classic, provided that you have at least once accessed the Docebo Content Classic library. Superadmins cannot activate, deactivate, edit or remove this catalog in any way. They can only set its visibility to end-users.

In order to manage the catalog’s visibility to users, you must assign users to view the catalog, then users can enroll in courses by themselves. The catalog visibility depends on which users are assigned to it. In order to prevent users from seeing the catalog, do not assign them to the catalog.

Remember that a Docebo Content Classic course is listed in the Course management area of the Admin menu only if at least one user has enrolled into it from the catalog, or if the Superadmin imported it from Docebo Content Classic. 

Managing content planned for decommissioning

The content available in Docebo Content Classic may be decommissioned (because it is out of date, for example), and you have the possibility to replace it with a newer version, or a different piece of content, on the basis of the plan you have purchased. Keep this in mind when associating courses containing training material from Docebo Content Classic with certifications.

90 days before the content decommissioning date, you will receive a notification in the notification center informing you that the decommissioning date is approaching. This notification will provide you enough time to find an equivalent (or different!) content and enroll your learners in the corresponding course.

The notification will be sent only if the Decommissioned courses notification has been configured and activated in your platform.

After the notification, if you have a Premium plan, you can proceed to choose and import the content of your choice to replace the content planned for decommissioning.

If you have purchased a Docebo Content Classic 50 or 150 plan, at any time, after the notification, you can get in touch with a customer success representative to renegotiate your decommissioned content.

When content is about to be decommissioned, a warning icon is displayed on top of the content card in the Docebo Content Classic library, and the tooltip shows the number of days left before decommissioning. In addition, a warning message will be displayed at the top of the page. Click on View courses next to the warning message to be redirected to the Central repository. Here, you can filter content by selecting the Expiring or Expired option in the Status filter or insert the timeframe of interest in the Expiration period filter.

When content is decommissioned, it is no longer visible to learners, and no longer accessible by Superadmins, but it is not automatically removed from the platform, in order not to lose the users’ tracking. If you have imported the content as a course, remove it directly from the Course management page. If you have imported the content as training material, you can either remove it from every course it is assigned to, or remove it from all of the courses in one action from the Central repository. Please note that decommissioned training materials are not considered in the courses’ prerequisites configuration.

Content is always decommissioned with a background job fired at 11:00 am CET, only when at least one decommissioning communication is received within a day timeframe.

Attending a Docebo Content Classic course as a learner

As a learner, you have full visibility of the Docebo Content Classic catalog only if the platform Superadmin gave you the permissions to see it. Log in to the platform and select Course catalog from the main menu. The Docebo Content Classic catalog is listed among the other catalogs assigned to you and includes all the courses downloaded from the Docebo Content Classic platform.

Click the Filter item in the action bar at the top of the library to filter courses according to one of the available options. You can also sort search results using the corresponding menu on the right side of the action bar at the top or search for content using the search bar.

Click on the course card to access its dedicated page where you can learn more about the course author and language, and read a course description. Press Enroll to subscribe to the course. Confirm your enrollment by pressing Enroll in the pop-up box.

A message will confirm your subscription, and prompt you to start the course right away or to access the My courses and learning plans area of the platform where the course you have just enrolled in will be listed together with the other courses assigned to you. Click on the course tile to access the course main page, then Start learning now to launch the training.