Managing the platform advanced settings

Enable this option to allow Superadmins and Power Users to customize enrollments using the priority attribute when creating or editing them. This attribute, which is otherwise hidden, can then be configured in the Enrollment attributes section of enrollment panels for both courses and learning plans.

If you disable this option after assigning the priority attribute to courses and/or learning plans, the assigned attribute values will be retained. These values will not be deleted and will be restored if you reactivate the option in the future.

Select the priority levels available for selection in the Enrollment attributes section of enrollment panels (both for courses and learning plans).

When editing your selection, remember that if a value is currently in use in your courses or learning plans, it cannot be disabled.

The priority value:

• is displayed on content cards in the My courses and learning plans page, and in the global search results under the My courses and learning plans tab
• is tracked in the audit trail for the events User enrollment in a course has been updated and User enrollment in a learning plan has been updated
• is tracked in the following webhooks events:
  • Learning plan enrollment created
  • User enrolled in a course
  • Learner completed course
  • User has been enrolled in a learning plan
  • User enrollment in a Learning Plan has been updated
• can be mapped when enrolling users in courses using CSV files
• is available as an enrollment view option for new custom reports

Tip: You can customize the enrollment priority values using the Localization tool.

Set whether the Enrollment attributes section of enrollment panels will be visible for courses, learning plans, or both entities.

Enable the Use attributes as filters option to make the enrollment attributes available as filters on:

• courses’ Enrollments tab (Course management area)
• learning plans’ Enrollments tab (Learning plans area)
• new custom reports with the Enrollment field view options
• the global searchMy courses and learning plans tab

Enable this option to make the enrollment attributes visible for learners on content cards in the My courses and learning plans page.

Enable this option to set the language preferences selected by users during the pre-login phase to read and give consent to the conditions of use as their preferred language. When this option is enabled, it is highly suggested to keep the Hide the preferences tab in the My profile area for users and Power Users option disabled so that users can see the Preferences tab in the My profile area.

Tip: When activating this option, create a shortcut to the My profile / Preferences tab to make it easier for learners to manage their language preferences (for example, use the Custom content box widget embedding the URL of the My profile page).

When this option is enabled, users will be forced to enter the missing mandatory additional fields when connecting to the platform. Enabling this option can be useful to collect user data when introducing new additional fields. Further information on user additional fields.

This option is disabled by default, meaning the Power Users can by default import users only in the branches they manage.

Activate this option to enable the possibility to manage the visibility of user additional fields to branches. Further information on how to manage the visibility of additional fields.

This option regulates the way user names are displayed on the platform. By default, names are shown as Lastname Firstname. Use this option to reverse the order to Firstname Lastname.

Use this option to enable the platform to automatically generate a password for users, upon creation. Further information on the platform password management policy.

Use this option to set email addresses as usernames. When this option is enabled, the Username field is disabled when editing a user to prevent changing its value to anything different than the user's email. If you activate this option, make sure that your users are associated with valid email addresses. Please also note that:

• the email address used as the username is the one associated to the user in the Users menu of your platform. If users update their email address in their personal area, their username is not updated to reflect the new email address, while when the Superadmin or the Power User (with granted permissions) updates the user email address in the Users menu, they can also decide to update the username.
• when creating or updating users via API or through SSO (Single Sign-On) provisioning, you must provide values both for the email and for the username, even when this option is enabled. 

When this option is enabled, users will have to accept the privacy policy to access the platform. If this option is not enabled, Superadmins are still able to access the Privacy Policy configuration area in the platform to create and manage the privacy policy, but it will not appear to users on the login or registration page of the platform.

We suggest keeping this option disabled while the privacy policy is in draft mode, and then activating it after creating the first policy in your platform. Further information on Privacy Policy.

When this option is enabled, users will have to accept the platform terms & conditions to access the platform.

If this option is not enabled, Superadmins are still able to access the Terms & Conditions configuration area in the platform to create and manage the platform Terms & Conditions, but they will not appear to users on the login or registration page of the platform.

We suggest keeping this option disabled while Terms & Conditions are in draft mode, then activate it after creating the first version in your platform. Further information on Terms and Conditions.

While this option is enabled, the deleted users’ data is stored in the platform in anonymous mode and it will no longer be possible to retrieve it, even by disabling the option.

Please note that some limited information will still be retained in non-anonymized form by Docebo for legal reasons (for example, audit trail, account purposes or enforcing our terms).

Please note: The anonymize option is enabled by default if you have activated your platform after September 2, 2021.

When this option is enabled, users will not see the Change password tab in the My profile area (on desktop and mobile) and in theMy profile widget as well as the password reset option in the login form. This option applies to both the desktop and mobile versions of the platform.

This option is enabled by default when the Show only SSO buttons and hide login form toggle is enabled in the Configure branding and look menu of your platform so that users logging into the platform with the Single Sign On do not have the option to change their password in the platform, and will keep the one set in the Identity Provider. The configuration of this option does not affect Superadmins.

Enable this option to show the Remember me option on the login page (both on desktop and mobile). When users select the option, the platform will no longer ask them to enter their username and password to log in, but will automatically log them in upon connection.

Tip: When users are kept logged in by Remember me, the audit trail will show a User logged in event with access method = sso, rather than credentials.

• When you enable this option, you allow Power Users to grant profiles (assigned to them as resources) and manage other Power Users. This means that the assigned Power Users (the child Power Users) might have higher permissions than those available to the parent Power User, and that the parent Power User will have visibility on all of the resources of the child Power Users in the Power User Management section. As a Superadmin, you might assign profiles as resources to child Power Users with higher permissions than those granted to the parent Power User empowering the parent Power Users to create child Power Users with higher permissions than those owned by themselves.
• When you disable this option, Power Users will no longer be able to grant profiles (assigned to them as resources) and manage other Power Users. The Power User management permissions will no longer be available. The parent Power Users will no longer have visibility on the resources and the permissions they acquired by managing other Power Users.

When this option is enabled, Power Users will see the real number of enrolled users in the Course report, on the Course management page, and on the Sessions tab, but when they will only see the enrollments of the users they manage:

• on the Enrollments tab for courses, and
• on the Enrollments & evaluations and Events & attendance tabs for sessions

Power Users will have visibility on all counters, including the course waiting list, the session waiting list, and the users without sessions assigned, regardless of whether they have resources and users assigned to them or not.

Power Users will then be aware of the number of enrollments left in a course or session before they enroll the users assigned to them as resources.

If this option is disabled, the number of enrollments visible to Power Users only considers the users they manage as resources and not the full user base.

When this option is enabled, the My profile area will display the My permissions tab providing an overview of the permissions granted to the Power Users in view-only mode. The My permissions tab is not visible for normal users.

Set the maximum number of consecutive failed login attempts before a waiting period is enforced. The default value of 0 (zero) allows an unlimited number of login attempts, and should be changed to a nonzero value. Further information on the password policy.

From this area, it is possible to set a URL to which users will be redirected once they log out of the platform. Press Activate, then type in the URL where you want to redirect your users after they log out from the platform. Press Save to complete the operation. The changes will take place upon the next login.

Please note: that this option works only if Single Sign-On is not enabled in your platform.

The massive deletion of users can be run as a background job, so you can continue to perform other actions on the platform while the mass deletion takes place. Use this option to set the maximum number of users that can be deleted without running a background job. This parameter is set to 1000 by default, if you leave it empty, it will be set back to the default value.

When enabled, the No answer option will be made available in tests for user selection.

When enabled, the No answer option will be made available in surveys for user selection.

When this option is selected, when a user answers a multiple-choice question in a test and their answers are partially correct (for example, they selected only two out of three correct answers), the question is marked as incorrect.

Use this option to use pixels instead of centimeters when generating certificate templates.

Use this option to force learners to see the first course training material upon entering courses. This option is used as a general setting for all the courses in your platform, but you can manage it at course level in the Course advanced properties tab.

Activate this option to streamline the enrollment process for e-learning courses, making it quicker for learners to start playing them with fewer clicks.

When this option is enabled, the course details page is not displayed and learners will directly land on the course player page after self-enrolling in free e-learning courses from catalogs and channels unless enrollment additional fields are required or the administrator has to approve their enrollment.

In addition, both for free and paid courses, the Enrollment successful as well as the Enrollment in waiting list done pop-ups are not displayed as an intermediate step of the enrollment procedure.

Learners can still view the course details page for free e-learning courses by clicking on View course details on the course card in catalogs and channels before they enroll.

You can manage this option at course level from the course Properties tab, Enrollment options section for free courses.

The quick enrollment is not available when:

• the course enrollment policy is set to Only administrators can enroll learners in the course properties > Catalog options tab.
• The course maximum enrollment quota is reached, even if the waiting list is active.
• Learners are required to fill in enrollment additional fields.

The platform may contact users via email for several reasons (such as notifications and newsletters). Use this option to set an email address that will be put in CC for every email sent, except for the following situations:

• Legacy notifications:
  For security reasons, if the User has been created (by administrator) notification is enabled, upon user creation, the platform will send two separate emails: one to the newly created user and one to the CC email address. This will prevent the person in CC from accessing the password reset link of the newly created user if the [user_password] shortcode is included in the notification text.
• New notification service:
  For security reasons, if a notification contains the [user_password] shortcode (for example, in User has been created or in External notification), instead of using CC the platform will send a separate email to the CC address, with the sensitive information removed. This will prevent the person in CC from accessing the password reset link.
• The emails sent by the scheduled new custom reports are not sent to the CC email address by design.

Set the email sender for scheduled custom old reports.

Tip: The sender address must use a properly configured email domain.

Use this parameter to set the email address where all email notifications are sent. If a notification email is sent to a user with an invalid address, the mail server will reply with a new email notification to inform that the email does not exist. If an email address is defined as the return path, the email will also be forwarded to this address.

The number of seconds of user inactivity the platform will wait before closing the user session. When a session is closed, the user is logged out of the platform and they will have to log in again to start a new session. Possible values are from 15 minutes (900 seconds) to 3 hours (10,800 seconds).

Please note: The session is automatically renewed every 5 minutes when the course player is active (when a training material is selected in the course syllabus) to make sure that learners can complete the training material without being logged out thus granting accurate tracking. The automatic renewal continues for up to 8 hours, after which the session will expire.

This parameter is used in conjunction with the Content partners app to manage the time validity of the referral links.

Use this option to set the maximum value of elements returned by a query. This value applies to both the page size in the API paging mechanism and the paging elements rendered on the screen. If a feature does not have pagination, this value represents the maximum value of the elements rendered on the screen.

Note that for performance reasons, some APIs, as well as some pages, are not subject to this configuration setting.

Please note: This option only applies to theme 6.9. It does not work for theme 7.0.

Select this option to activate the debug of SCORM API. Learn more.

When this option is enabled, the following additional parameters are added to the URL of the xAPI (Tin-Can) training material, when opened:

• course code
• course ID
• username
• user ID

In addition, a hash key is appended to the Tin-Can URL for security reasons. The hash permits checking if the provided parameters are valid or if they have been modified.

Newsletters can be sent in bulk. Use this area to configure the sending procedure.

When this option is enabled, the platform checks that all of the operations performed in a session are executed from the same IP address. If not, they are blocked.

When this option is selected, a user can only access the platform from one device or browser tab at a time.

This helps enforce company rules that do not allow taking multiple courses at the same time and ensures training hours are tracked realistically and accurately.

In addition, if a user is viewing a video training material, when the tab playing the video loses focus, the video automatically pauses. For example this will happen if the user clicks on another application, or switches to a different tab. Only one video can play at a time, unless it is opened in picture-in-picture mode.

This setting lets you control which external JavaScript sources load, to enhance security.
To allow only specified sources, select the check box and add the allowed JavaScript sources to the list.
You can add at most 5 URLs to the allow list.

Note that scripts that load other scripts must propagate the security nonce, or load them from an allowed site.
For more information see the article Configure the platform's Content Security Policy (CSP).

Your platform can be embedded by external URLs, making it vulnerable to clickjacking attacks, that attempt to trick users into clicking malicious links. By enabling this option, only the URLs on the allow list will be allowed to embed your platform.

The clickjacking prevention system implemented in Docebo is based on the Content Security Policy Level 2, which is not available in all browsers. Check out if your browser is supported (opens in a new tab).

Define the allowed URLs in the dedicated text box. This area accepts IPv4, IPv6, string aliases like localhost, wildcard character * for subdomains of a given domain (http://*.example.com) thus indicating that all the subdomains are included, wildcard character for ports * (http://www.example.com:*) thus meaning all legal ports are included in the selection.

The following APIs are available for the management of the clickjacking feature:

• PUT manage/v1/clickjacking/status

  Enables or disables the clickjacking feature

• GET manage/v1/clickjacking/status

  Returns the feature activation status

• PUT manage/v1/clickjacking/whitelist

  Edits the domains on the allow list

• GET manage/v1/clickjacking/whitelist

  Returns the list of the allowed domains

• DELETE manage/v1/clickjacking/whitelist

  Clears the allow list

When the clickjacking function is activated on your platform, the allow list will automatically inherit any previously configured third-party integration and those URLs will be added to this feature’s allow list. The platform itself will be allowed access by default but this will not be visible in the allow list.

When this option is flagged, the panel for enrolling users in courses has an extra Notifications step, where you can select to send a Digest: user enrolled in a course notification for the newly completed enrollments.

Tip: To be able to use this option, at least one notification of type Digest: user enrolled in a course must be appropriately configured in Notification management.

The notification step becomes available when enrolling users from Course management or User management, and also when enrolling users from the Seats tab of a course or from the Manage seats page for subscriptions.

Power users will see the Notification step only if they have the Notifications/View permission, and inside it will show only the notifications they are allowed to see based on their assigned resources.

Power users without Notification permissions/visibility can anyhow complete enrollments, but without sending a notification.

Activate this option to allow enrollment links to enroll learners in public content.

When this option is selected, the Send User has been created (by administrator) notification to new user toggle is by default enabled when creating a new user in the platform.

Select this option to allow Power Users to enable or disable the option (that you find in the Properties tab of a custom report in the New Reports menu) requiring users to log in to the platform to download the report using the link they received via email or at the end of a background job.

If you don’t select this option, Power Users cannot activate or deactivate the option in the report. More information about the option.

Activate this option to add support for external certifications in the Certification tab of the My activities page and in the Certifications and Retraining app in the Navigation menu. This also activates additional APIs and a webhook for the awards.

Please note:

• This option is only visible to Docebo Connect users and applies only to Docebo Connect for Accredible or Docebo Connect for Credly users.
• Activating this option will activate a webhook in your platform, this webhook counts towards your maximum available active webhooks total.