Introduction
Insights allows you to collect data and useful information on the activities on your platform. With the Insights dashboards, you can instantly get an overview of how learners are using your platform and understand the effectiveness of your training programs.
Legal notes
Presently, there is no limitation to the number of dashboard views, either at the user level or at the account level in the Docebo platform.
However, as Docebo tracks usage and customer engagement increases, which consumes credits on the back end via Snowflake (data storage, processing, and analytic solution utilized by Docebo to power Insights), limitations may be applied in the future in the following scenarios:
- if the overall Snowflake costs related to dashboard views increase significantly as Insights scope and scale increase;
- if, for a specific customer, Docebo observes a very high Snowflake credit consumption related to dashboard views which results from a higher than standard usage of Insights.
Examples of ‘abnormal usage of Insights’:
- Increased dashboard views triggered by automation;
- Same dashboard viewed 20 times in a short time period by the same user with exactly the same parameters;
- A high proportion of active users (either Power Users or Superadmins) are accessing Insights dashboards. Conventionally, Superadmins and Power Users are a smaller subset of the total active user count of the platform.
Requirements and limitations
- Insights is currently available in English only.
Useful resources
- Insights includes a set of ready-to-use featured dashboards that can be filtered to meet your needs but cannot be customized. Learn more about featured dashboards.
- Additionally, you can create custom dashboards, as explained in the knowledge base article Creating and managing custom dashboards.
- Have a look at the most frequently asked questions about Insights.
- Insights is also available in advanced mode, called Advanced Insights. Learn more about Advanced Insights.
Data refresh policy
The data found in the dashboards are refreshed once a day. So, dashboards might not fully cover the data of the previous 24 hours. Similarly, when selecting a filter for your dashboard, the filter will not show any data until the following data refresh.
User data visibility
For the dashboards displaying user data (including enrollments) organized by groups or branches, if a user belongs to multiple groups or branches, they are counted as many times as their groups or branches of belonging.