Activating and managing the LinkedIn Learning integration – Docebo Help & Support

Introduction

LinkedIn Learning is an online content provider offering thousands of video courses in software, creative, and business skills. When importing LinkedIn Learning content from Docebo’s Content Marketplace, you can directly upload it as a course, or you can store it in the Central Repository as AICC training materials to be added to your courses.

This article explains how to navigate LinkedIn Learning within the context of Docebo and how to manage content from LinkedIn Learning in your platform.

For best practices and tips & tricks, please see Best Practices for Managing LinkedIn Learning for the Content Marketplace.

Obtaining credentials in LinkedIn Learning

To begin the integration, you first need to configure the proper settings and obtain credentials from your LinkedIn Learning account as explained in the LinkedIn Learning and Docebo LMS Deep Integration Guide (opens in a new tab).

Accessing and activating LinkedIn Learning in Docebo

To access the LinkedIn Learning catalog in your platform, you need to reach the Content Marketplace. Log into your Docebo platform as the Superadmin. Please note that only Superadmins have access to the Content Marketplace. Power Users cannot access or manage the Content Marketplace. Once logged in, access the Admin menu by pressing the gear icon in the top right corner of the page. Then, select the Content Marketplace item.

On the main marketplace page, you will see all of the vendors from which you can browse, purchase, and sync off-the-shelf content. If you haven’t activated LinkedIn Learning in your platform yet, click on the LinkedIn Learning card. Once in the LinkedIn Learning page, click Activate LinkedIn Learning.

In the right panel, enter your client ID and client secret. Refer to the previous chapter to learn how to obtain these credentials.

In the View Mode section, set whether the courses you import from LinkedIn Learning will be played in a new window, in the LinkedIn Learning portal, or in the Docebo course player (In Line option). You can change the view mode at any time from this panel by pressing the Configure Settings button, but remember that your changes will not be retroactive. The view mode you select is applied to the courses you import from LinkedIn Learning while the option is selected. This means that if you change the view mode several times, you will have mixed view modes for your courses.

You can edit your credentials at any time by pressing the Configure Settings button and inserting a different Client ID or Client Secret.

Browsing content in the LinkedIn Learning library

To filter content in the LinkedIn Learning catalog, you can press the Filter item in the action bar at the top of the catalog. Please note that the filters available in the Subjects area are available in the following languages: Chinese, English, French, German, Japanese, Portuguese and Spanish.

You can also sort the library using the corresponding menu on the right side of the action bar at the top, or search for content using the search bar. When sorting cards, please note that the date shown on the content cards is the date when the content was first published in LinkedIn Learning. When sorting cards using the Most Recent option, cards are sorted considering the date of the last content update, which may be different from the publishing date displayed on the card.

Please note that when filtering or sorting cards in the LinkedIn Learning library, the maximum number of cards displayed on the page is 500. This means that if LinkedIn Learning has recently mass-updated content, you may lose visibility of the Most Recently Created content.

In each content’s tile, you will see the content name, the date that it was published, and whether it is available for import or has already been imported.

Please Note: You cannot import Linkedin Learning Categories into Docebo.

Importing content into the platform as a course

In your platform, you can import LinkedIn Learning content either as an individual course in the Course Management area of your platform or as training material in the Central Repository. Please note that when selecting to import the content as a course, it will also be saved as training material in the Central Repository.

When importing the content, it will sync directly in your platform's Central Repository as training material, then the platform will automatically create a course with the content you are importing as its only training material. Therefore, you will find the training material in your Central Repository and the course in your platform's Course Management area. Both the course and the single training material within that course will have the same name as the LinkedIn Learning course, but you can edit both the names and any other training material details or course details after the course is created.

In order to import content as training material in the Central Repository, also creating a course out of it, press the Import button in the content’s tile. In the right panel that opens, select the option to import as training material in the Central Repository and create courses.

Press Next at the bottom of the slideout panel. In the Folder tab, you can optionally select into which folder of the Central Repository you want to place the content. Press Next to proceed.

In the Category tab, you can optionally select into which course management category you want to place the created course. Press Next to proceed.

In the Catalogs tab, you can optionally include the course into any course catalogs that you’ve created in your platform.

Remember: Even if you place the course within a catalog, you cannot resell the course. By placing the course in a catalog, users will be able to directly enroll in it, but they cannot purchase it.

If you do not want to include the course in any catalogs, press Next to proceed. Finally, in the Enrollments tab, you have the possibility of directly enrolling users into the course. You can enroll individual users, branches, or user groups in your platform.

Then, press Import. A message at the bottom of the page will confirm that your content has been successfully imported into your platform. Refer to the Course Management section of the Knowledge Base to learn more about managing courses.

Importing content into the platform as training material

In order to import content as training material in the Central Repository, press the Import button in the content’s tile. In the right panel that opens, select the option to import as training material in the Central Repository.

Press Next at the bottom of the slideout panel. In the Folder tab, you can select into which folder or the Central Repository you want to place the content, but this step is not mandatory. Press Import to proceed.

A message at the bottom of the page will inform you that a background job has been created successfully. When you launch the import, the process will run in the background with a background job, so you can continue to use your platform and your PC without any restrictions during the import process.

Mass importing content from LinkedIn Learning

Additionally, you can import multiple pieces of content from LinkedIn Learning into the platform in a single action. When viewing the LinkedIn Learning catalog, press the download icon in the top right corner of the page. For the single import, select which pieces of content you want to import, then flag whether to import them as Central Repository training material or as platform courses. Refer to the sections above in this article for more information about each import type.

The massive import will be managed as a background job, with the import time depending on the amount of content you are importing. Please note that each piece of content that you import from LinkedIn Learning becomes an individual course in the platform, so if you import five LinkedIn Learning content items, you will create five courses in the platform.

Managing LinkedIn Learning content in Docebo

When LinkedIn Learning content is imported as AICC training material in your Central Repository, it can be managed like regular AICC training material, and has the same advanced settings options.

Once you find the training material from LinkedIn Learning in the list of training materials in the Central Repository, press the edit icon in the training material’s row to edit its details as desired.

When configuring the content View Mode, be aware that, according to the LinkedIn Learning security standard, if the imported content includes quizzes, those will not be shown in the course player when the course is played with the Play In Line, Play in Theater mode and Fullscreen view modes on desktop and with the Fullscreen view mode on tablets. For the best experience, always set the View Mode to New Window. New Window view is imperative if the content you have imported includes quizzes in order for your learners to be able to see and access them.

When editing the title of the content you imported from LinkedIn Learning, remember that the new title will be assigned to the training material within the course, if you want to edit the course name, you can do so from the Course Management area. The new title will be used in the platform instead of the original content title for all purposes, including the search functionality, thus causing a mismatch between the course title in the platform and the one displayed in the LinkedIn Learning catalog.

Please note: The training material is marked as complete when 100% of the content has been viewed. There is no In Progress status for this training material, only Not Started and Complete.

User provisioning for LinkedIn Learning content is not supported, meaning every time a Docebo user accesses LinkedIn Learning content, he or she will be automatically logged in only if he or she is already logged into a LinkedIn session, or if an SSO system is configured in the platform. If none of these conditions are satisfied, the user will be prompted to log in manually. If a user does not yet have a LinkedIn Learning account, he or she should press the corresponding button in the pop-up box that will appear upon the user’s first access to LinkedIn Learning content. For any questions regarding the user provisioning process, you should refer to LinkedIn Learning’s help center (opens in a new tab).

Managing the LinkedIn Learning catalog in Docebo

When LinkedIn Learning is enabled, the full catalog is automatically added to your platform’s course catalog collection. Superadmins cannot activate, deactivate, edit or remove it in any way. They can only set the visibility of the catalog to end-users.

In order to manage the catalog’s visibility to users, you must assign users to view the catalog, then users can enroll in courses by themselves. The catalog visibility depends on which users are assigned to it. In order to prevent users from seeing the catalog, do not assign them to the catalog.

Remember that a LinkedIn Learning course is listed in the Course Management area of the Admin Menu only if at least one user has enrolled into it from the catalog, or if the Superadmin imported it from the LinkedIn Learning Content Marketplace.

Attending a LinkedIn Learning course as a learner

As a learner, you have full visibility of the LinkedIn catalog only if the platform Superadmin gave you the right to see it. Log in to the platform and select Courses Catalog from the Main Menu. The LinkedIn Learning Catalog is listed among the other catalogs assigned to you and includes all the courses downloaded from the LinkedIn Learning platform.

Look for the course you are interested in by searching for specific content, or filtering by subject, difficulty or course language. Click on the course tile to access its dedicated page where you can learn more about the course author and language, and read a course description. Press Enroll to subscribe to the course. Confirm your enrollment by pressing Enroll in the pop-up box.

A message will confirm your subscription, and prompt you to start the course right away or to access the My Courses and Learning Plans area of the platform where the course you have just enrolled to will be listed together with the other courses assigned to you. Click on the course tile to access the course main page, then Start Learning Now to launch the training.

Depending on how the Superadmin configured your platform, you may be redirected to the LinkedIn Learning portal or view the course in the platform course player, directly from the course page. In both cases, you may need to log in to your LinkedIn Learning account, unless you already have an open LinkedIn session or your user is automatically provisioned by an Identity Provider. After the login, you will be automatically redirected to the course page. Once the course is over, you will not be automatically redirected to Docebo.