Introduction

As of June 30, 2020, part of the learner experience of your platform meets the requirements to be compliant with the WCAG (Web Content Accessibility Guidelines) 2.1, the U.S. Section 508 Standards of the Federal Rehabilitation Act in terms of accessibility and the European EN 301 549 V3.1.1 (Accessibility Requirements for ICT products and services), opening the e-learning experience to everybody.

Docebo has begun a journey aimed at providing all of your users with equal opportunities, making all of them able to access public and online information, and removing any form of discrimination.

Beyond satisfying legal requirements, an accessible platform makes the learning experience available to a wider, more inclusive audience, broadening your horizon to new learning opportunities and content.

This article provides an overview of what accessibility means, how it has been implemented in your platform, and what you have to do to align with the new standard. 

Available resources

Docebo makes the following resources available: 

• Docebo Accessibility Statement (opens in a new tab)
• Accessibility Release Notes
• Docebo guidelines on how to create accessible content and configure an accessible platform
• Docebo Accessibility Conformance Report - Public areas, login process, and built-in pages
• Accessibility Conformance Report - Course page and training materials
• Contact us at accessibility@docebo.com

What is software accessibility?

Software is accessible when it can be used by anyone, in any condition, and in any situation. Accessibility is the key to making software usable not only when there is a permanent impairment, but also when this condition is temporary (for example, a broken arm or a temporary sight problem), the consequence of aging, or of a specific event. When software is accessible, users are able to access the content being presented, even when it is not perceivable by all of the senses, to operate and interact with it through the user interface.

What are the advantages of an accessible platform?

An accessible platform is not just a matter of compliance, it’s a matter of making your training fully available to all of your learners, independently of their health conditions, impairment, or age. It means involving everybody in your learning program, nobody excluded.

How does accessibility impact the learning experience?

Audience

Your platform is accessible from the learner’s point of view. We concentrated on the learner experience since learners represent the majority of our users. The compliance on accessibility has been reached in the following areas of your desktop platform:

Registration, platform policies, and public areas

• Login page
• Self-registration page
• Reset password page
• Legal agreements: privacy policy, cookie policy, and terms and conditions
• Public catalogs

Layout

• Platform header, including the global search box and the related quick results window, the user menu, and the notifications and gamification panels
• Footer

Built-in pages

• The My courses and learning plans page
• The Course catalog page
• The All channels page
• The My channel page
• Any Single channel page
• The Latest content page
• The My skills page
• The My profile area
• The Skills dashboard
• The area displaying the plan content when using the What’s included button of the Subscription plan page
• The Results page of the Global search

Widgets

In addition, the following widgets are compliant with the platform accessibility standard:

• Courses and learning plans
• Catalogs
• Channels
• HTML
• Custom content box

Please note that the following elements and functionalities are not yet accessible:

• all of the filters included in the pages and in the widgets listed in this chapter are included, except for date pickers in time frame filters (such as calendars)
• the calendar display mode view in the Course catalog widget and page
• the Ask the expert panels
• the Share content panel
• the Add to playlist panel

Formal content

• E-learning courses’ catalog page
• Instructor-Led Training (ILT) courses’ catalog page
• Learning plans’ catalog page
• E-learning course player
• ILT course player
• Learning plan player
• E-signature courses
• Training materials

At the moment, we are not planning to make the administrator experience accessible too. 

Keyboard navigation

The accessible areas of the learner experience (listed in the Audience section of this chapter) are available for keyboard navigation so that users can navigate those areas of the learner interface by using tabs and shortcuts. 

Screen readers

Learners can navigate the accessible areas of the learner experience (listed in the Audience section of this chapter) and interact with them via screen reader. The Docebo platform supports NVDA and JAWS on Microsoft Windows, with Chrome and Mozilla Firefox.

Zoom

The interface of the accessible areas of the learner experience (listed in the Audience section of this chapter) has a responsive design allowing learners to zoom the user interface up to 400% without loss of information or functionality, and without requiring scrolling in two dimensions.

Content

Remember that you, as the Superadmin, are responsible for making sure that the content you and your users publish in your platform (courses, training material, informal learning assets, including captions) is accessible. Docebo does not execute any check on the uploaded content, as well as on the content available in the content marketplace. 

Skip to main content 

The users of assistive technology can take advantage of the skip to main content functionality throughout the learner experience to quickly reach the main content of the page, bypassing other elements such as the logo, search areas, and header buttons.