Sandbox release disclaimer: Some content in this article outlines how to use functionalities that will be publicly released to all clients at the end of April 2026. If you see differences between this article and your platform, check back at that time. Learn more about the release cycle.

Introduction

Training credits are a virtual currency that can be used in place of money to purchase courses, ILT sessions, and learning plans. Depending on how your platform is configured, they may be set up as the only purchase option for content, or you may have a choice between using training credits or money payments. 

Please note: The features described in this article will be available only if training credits have been enabled on your platform, and if you have been given access to a training credit wallet.

View your training credit balance 

Depending on how your platform is configured, you may be given: 
- a personal training credit wallet
- access to one or more shared training credit wallets
- or you may not be able to use training credits at all

If you have access to training credits, you will see a coins icon in the platform header, showing the total number of training credits available for you to spend. Training credits can be added to wallets by an administrator, and you may also have the option of purchasing them for yourself.

Click the coins icon to see more details: 

Personal wallet:

If you have a personal wallet, when you click the coins icon you will see its balance. 
→ Click Access my wallet to go see the full details of all your personal training credit transactions. 

If some training credit packs are shown available for purchase, you can click Add to cart to buy them directly. 

Shared wallets:

If you instead have access to one or more shared wallets, when you click the coins icon you will see the balance of each one listed in the Shared wallets tab. 
→ Click Access your wallets to go see the full details of all your shared wallet training credit transactions. 

If the Training credit packs tab shows some training credit packs available for purchase, you can click Add to cart to buy them directly. Or click Go to training credit shop to see all the available packs.

Shared wallets tab	Training credit packs tab

Please note: Depending on configuration, purchase of training credit packs may not be available to you

Spend your training credits

You can use your training credits to quickly buy courses, ILT sessions, or learning plans.

• On any item that has training credits available as a purchase option, you can click Buy with training credits. 
• If you are using shared wallets you will also be able to select from which wallet–out of those available to you–you want to take those credits.
• A dialog box will show you how many training credits you are about to spend. 
• When you click Confirm you will be directly enrolled, without going through the shopping cart.    

For more information see the article Self enrolling in courses and learning plans from catalogs.

If you do not have enough training credits in your wallet to purchase the item, you can purchase a training credit pack to top up your balance. Alternatively, if training credit packs are not available for purchase, you can acquire training credits by having them assigned or transferred to you by an administrator.

Purchase more training credits

→ The training credit shop is available if configured on your platform

Your platform may offer training credits available for purchase in “packs” containing preset amounts. These are made available in the Training credit shop page. 

To purchase a pack of training credits:

1. On the header bar, click the shop icon to open the Training credit shop page. This page will show you the different sizes of training credit packs available, and their prices. 
   • The training credit shop shows you the packs that are available in your default currency. 
   • If enabled, a drop-down list on the top right allows you to select a different currency for making your purchase. In that case, you will see only the packs that are available in the new currency you set.
2. Select the pack you want to buy and click Add to cart.
   → You can continue adding more packs in the same way. 
3. When you are ready to finalize your purchase, in the header click the shopping cart icon: 
   • The shopping cart page will show you the training credit packs that you added. If required you can set a different quantity, to buy multiple copies of a pack.

   • If you are using shared wallets and have more than one shared wallet available, you can also select into which wallet you want the purchased training credits to go. 

     

4. Complete your transaction in the usual way: see  Managing your shopping cart. When the payment is complete your new training credits will become available in your wallet.

Check your personal training credit wallet

If you have access to a personal wallet, the Your training credit wallet page provides full details about your training credit balance and all your purchase or spending transactions. To access it:

• From the Training credit shop page, or from the coins icon in the header, click Access my wallet. 

Wallet tab

The Wallet tab shows you your available balance of training credits.

Transactions tab

The Transactions tab shows you a list of all the transactions in which you have either acquired or spent training credits. You can acquire training credits by purchasing a training credit pack in the shop, but also by having credits assigned to you by an administrator.

The different types of transactions are grouped into the following categories:

• Training credit top-up - credits added to your wallet as a result of a training credit pack purchase.This can be a pack you purchased for yourself, or one that an administrator purchased for you
• Purchase - credits subtracted from your wallet when you used them to purchase a course, ILT session, or learning plan.
• Wallet adjustment - a change in your wallet balance done by an administrator, it can be either: 
  • training credit assignment: initialization of your wallet balance, with a value directly written into it by the administrator
  • training credit transfer: credits added to your balance as a result of a transfer

Check your shared training credit wallets

If you have access to one or more shared wallets, the Your shared training credit wallets page provides full details about the training credit balance and purchase or spending transactions of each wallet. To access it:

• From the coins widget in the header, click Access your wallets.

The Your shared training credit wallets page will open, showing a list of all the shared wallets available to you for making purchases, along with the balance of each.

To view the full details about any particular wallet, click the [wallet name] or the  eye icon on its row. This will open a page containing a Wallet tab, which shows the training credits contained in the wallet, and a Transactions tab, which details all the transactions done on the wallet–both by yourself and by other people with access to the wallet.

The transaction categories are the same as those described for the personal wallet, see the chapter Transactions tab. However for a shared wallet you will also see two additional columns:

• Purchaser: the person who spent the training credits, if applicable.
• Beneficiary: the person who received the item purchased with training credits. 

Note: As a learner, since you can only purchase for yourself, any transactions where you are the purchaser will also show you as the beneficiary. However you may see some transactions where an administrator is the purchaser and you are the beneficiary