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Custom DNS

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General

You, as the customer, need to define up to two domains:

  • One web hosting domain (used to host the web app), eg. skills.customer.com
  • One email hosting domain (used to send the emails from), eg. emails.skills.customer.com

The two domains must be different.

Web Hosting

How does it work?

You create a CNAME record pointing to 365Talents' domain, which acts a DNS redirect. 365Talents can then issue a TLS certificate, which enables HTTPS, and host the application there.

Example:

skills.customer.com. CNAME <tenant>.365talents.com.

What do you have to do?

  • Create a CNAME DNS record from your web domain (skills.customer.com.) pointing to 365Talents' domain (<tenant>.365talents.com. ). Our IT team will let you know the value to use for <tenant>
  • If SSO is already setup, the SSO will need to whitelist the new DNS for the callback URL.
  • TLS certificate generation & renewal will be performed by 365Talents automatically.

What does 365Talents have to do?

  • Update configuration to reflect the new domain

Email

How does it work?

You whitelist our MailJet information to allow 365Talents to send email on your behalf while keeping email authentication secure.

What do you have to do?

  • Domain Validation: Create a TXT DNS record on a subdomain of your email domain (mailjet<unique_id>.emails.skills.customer.com.) with the value sent by your 365Talents IT contact.
  • SPF: Create a TXT DNS record on your email domain (emails.skills.customer.com.) with the value v=spf1 include:spf.mailjet.com ~all
  • DKIM: Create a TXT DNS record on a subdomain of your domain (mailjet._domainkey.emails.skills.customer.com.) with the value sent by your 365Talents IT contact.

What does 365Talents have to do?

  • Send you the DNS record that needs to be added to validate the whole domain
  • Send you the DNS record that will be used to store the DKIM key
  • Update the configuration
  • Send you a test invite email to a user to confirm it works