Skill feedbacks and validation

Several feedback formats to suit your needs

We adapt to your corporate culture by offering several feedback formats at creation, configurable according to rights profile.

You can authorize feedback in the form of a comment, or allow feedback composed of an evaluation and a comment.

The comment will enable the manager to explain his position, give advice to the employee on how to progress in this skill, or set objectives.

The evaluation, for its part, will enable the manager to indicate the level of expertise he attributes to the employee in each skill. Once this assessment has been carried out, the skill level validated by the manager will replace the one declared by the employee him/herself on his/her profile.
 

An assessment validated by a manager can be distinguished from an employee self-assessment by its color (royal blue) and the presence of a button marked with a tick.

To allow greater flexibility, in the case of feedback authorized in the form of an assessment and a comment, the feedback can nevertheless be validated with a comment alone or an assessment alone.

Displaying Validated Skills

Declared evaluations (by the employee) or validated evaluations (by the manager) are displayed if either exists.

In case of conflicting employee / manager evaluations, the evaluation validated by the manager is displayed preferentially (see table for display details).

In case of conflicting validated evaluations (e.g., two managers give a different evaluation for the same skill): the latest evaluation takes priority.

Who can see the validated value:

• The employee himself,
• The managers in the collaborateur's management chain,
• Any user who has the activated rights profile.

Feedback available directly on the profile page

To give feedback, managers can go to the profile page of their team members.
The "Actions on profile" menu contains a "Skill validation" link which opens a dedicated modal.

This modal lists all the skills declared by the employee, classified by category.

For each skill declared, the manager will be able to consult the level of expertise declared by the employee and leave a new feedback, or edit an old feedback if he wishes to renew his assessment and/or comment.

If the employee has skills from his job description they will be displayed prior to self declared skills in the Job skills section.

Feedback can only be given on skills previously declared by employees. If you think employees have a skill they haven't yet declared, you can use the skill campaign tool.

Employees are alerted when they receive new feedback

For each new feedback received, employees receive a notification in their conversational block and by e-mail.

If they have received feedback on only one of their skills, they can modify their assessment directly from the notification.

If they have received feedback on several skills, then they can access a modal listing all the feedback received on each skill.

By clicking on View feedbacks, a modal will list all the skills to which the manager has recently given feedback.

Employees can consult their feedback directly in their My Skills Page

Feedback is accessible at any time from the My Skills page.

On this page, employees can access the list of all the skills they have self-declared. By filtering for unevaluated skills, employees can complete the missing assessments for skills that are self-declared or have been assigned via their job profile.

Feedback in the matching explanation and radar

Validated skills are displayed in the matching explanation and the radar.

When skills validation is activated on the platform, the matching explanation gives priority to the level validated by the manager. In this case, a click on the chevron allows the employee to compare the validated level with their self-assessed level.

If the skill has not been validated, then the self-assessed level will be given priority in the matching explanation. Concerning the radar, the level validated by the manager will also be given priority, if it exists, to build the employee's level curve. By moving the mouse over each of the points, you can view the three levels of information:

• Expected skill level
• The level validated by the manager
• The level self-assessed by the employee

Feedbacks in analytics

Validated skills are displayed on the Skills Gap, Skill Statistics and Skills Trends analytics pages.

When skills validation is activated on the platform, validated skills are taken into account in analytics calculations. If a skill has a level declared by an employee and a validated level, the validated level will be taken into account in the calculation of the various KPIs.

The skill declaration history also takes into account the declared level and displays it in the graph for the validated skill, which can lead to a sharp increase or loss in a skill, as the declared level is replaced by the validated level.

It is now possible to view both levels (declared and validated) in the detailed export of Skill statistics, in which 2 columns now display the level declared by the employee and the validated level.

It is also possible to view both levels in the individual analysis on the Skills Gap page. The icon of the validated level appears if the level displayed is a validated level, and it is possible to click on the chevron to the right of the level to display both levels.

Validating Skills

By default, only the manager (and the entire management chain) can validate a skill.

Validation is authorized by manager, by skill, and by employee (in other words, a single manager cannot validate the same skill twice for the same employee).

A specific right grants the possibility to validate any employee skill outside of the management chain.

To validate a skill, the manager can:

Go to the Action button on the profile and click on "Valider des compétences" (Validate skills).

Change hint type Depending on the user's rights profile, the action may be named differently:

• skills_feedbacks_creation = RATE_AND_COMMENT → "Skills validation"
• skills_feedbacks_creation = COMMENT → "Skills feedback"

A modal opens, where they can indicate, depending on their rights profile: a comment and/or a level.

If the user indicates a level, the skill is validated, with no end date.

To modify a validation (e.g., update or change the level), click on "Modifier" (Modify) next to the existing validation.

To delete a validation, click on Delete next to the validation.

If the manager leaves a feedback without a rating, the skill does not have the validated status.

In the employee's "My skills" page

In the table in the "Validated level" column by indicating the desired validated level.

In the "Job skill assessment" tab of the "My team" page or Skills Gap's Individual analysis page

From the detailed team table, by clicking onadd a level or by editing a previously validated level in the skill's dropdown menu.