Disclaimer: This guide documents BETA software. The information in this article is subject to change as Docebo continuously updates its software to address evolving market needs, leverage new technologies, fix defects, and incorporate customer feedback.
Docebo makes no representations or warranties of any kind, whether express or implied, regarding the accuracy, reliability, availability, or completeness of the information contained in this article. The information provided should not be relied upon as the basis for making business, legal, or other decisions. The development, release, and timing of any products, features, or functionality described in this article remain solely at Docebo’s discretion.
Heads up! Starting October 28, 2026, the redesigned Certifications & Retraining experience is becoming a core platform capability. New certifications are managed from the Learning plans and certifications menu and provide a clearer way to create, manage, earn, and renew certifications. Your existing legacy certifications (previously Certification and retraining app) will continue to work, and both experiences will coexist after the release.
Please note that after this date, this new experience will be applied across all platforms. You will no longer be able to disable it from your Launch pad.
We will share migration guidance with the upcoming October 28 release.
Introduction
Certifications are learning programs that award a certification when learners complete all required courses. You can assign certifications to individual users, branches, or groups to validate expertise in a specific area.
Certifications and learning plans are both types of learning programs and share many common settings. This article describes the properties that are specific to certifications.
Learn how to create and manage learning plans and certifications.
Learn how to manage the properties of learning plans and certifications.
Create a certification or open an existing one. On the Properties tab, go to the Recertification section and configure the following settings.
Certification expiration
Enable Certification expiration, then choose how the expiration date is set.
Fixed date
The certification expires automatically at the end of the specified date.
Enter the expiration date in MM-DD format. The certification expires at the end of that day. The expiration time cannot be customized.
Calculate from the issue date
The certification expires a specific number of days after it has been issued. Enter the number of days.
Optionally, enable a soft deadline. When enabled, learners can still renew their certification after it expires until the end of the month or the end of the year, depending on the selected option.
Renewal policy
After enabling certification expiration, choose when learners can renew their certification.
Select one of the following options:
Learners can renew their certification at any time.
Learners have a renewal window to renew their certification:
- Set the start of the renewal window (x days before expiration)
- Set the duration of the renewal window:
- Until the certification expires
- A specific number of days
- With no deadline