1.1.1 Non-text Content (opens in a new tab)
(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, in the Docebo platform, meaningful non-text content is presented to the user with a text alternative that serves an equivalent purpose, while decorative non-text content is hidden to assistive technologies in all the areas listed in the Scope of this document chapter. 

However, there are some exceptions:

• Target blank links accessible names are not meaningful.
• The video background fallback image in the Sign in page does not have an empty alternative text.
• Informative SVG elements in the “Your password must” panel in the password input are marked as decorative.
• Blank slate images in Dashboard widgets are missing alt attributes.
• In the Image widget, the image does not have the alt attribute.
• In My profile widget, the View related content link does not have an accessible name.
• In the error pages, some decorative Images do not have an empty alternative text.

1.2.1 Audio-only and Video-only (Prerecorded) (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

The Docebo platform does not provide pre-recorded content within the platforms in all of the areas listed in the Scope of this document chapter.

Content authors are the sole responsible for the accessibility of the content itself.

1.2.2 Captions (Prerecorded) (opens in a new tab)
(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Docebo platform does not provide pre-recorded content within the platforms. Closed captioning is supported and available for content authors. Closed captioning is referred to as subtitles on the platform. Refer to Docebo Help.

Videos can be included in the platform by using the Embed video widget. Content authors are the sole responsible for the accessibility of the content itself.

For more information about how to provide audio description or media alternative (Prerecorded) refer to third-party documentation (Vimeo, YouTube, and Wistia).

1.2.3 Audio Description or Media Alternative (Prerecorded) (opens in a new tab)
(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

The Docebo platform does not provide pre-recorded content within the platforms in all of the areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embed video widget. Content authors are the sole responsible for the accessibility of the content itself.

For more information about how to provide Audio Description or Media Alternative (Prerecorded) refer to third-party documentation (Vimeo (opens in a new tab), YouTube, and Wistia (opens in a new tab).)

1.3.1 Info and Relationships (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform uses standard HTML and WAI-ARIA attributes in all areas listed in the Scope of this document chapter. Information, structure, and relationships conveyed through the visual presentation are determined programmatically or are available in text form. 

However, there are a few exceptions:

• A non-visible heading level one provides a non meaningful title.
• The Skip to main content link is accessible but it has an improper semantic structure.
• In the self-registration form, tabs are not properly implemented.
• The date picker component is not accessible.
• Content in cards and list items provides some visually hidden content. 
• In public catalogs, the headings order is not correct. 
• The search landmark name is redundant.
• In error pages, a heading element has been used for visual effect.
• In the header panel, the headings order is not always correct.
• The Carousel component is not fully accessible but no barrier prevents users who use assistive technologies from accessing the content.
• In the Search results’ message component, the accessible name is not assigned properly.
• Text areas in dashboard widgets are implemented by using the Froala editor. For more information about accessibility of the tool refer to Froala editor accessibility (opens in a new tab).
• In the My profile page,
  • a custom dropdown is not fully accessible,
  • the Delete element cannot be used by some users,
  • headings are not properly implemented,
  • the list box is not accessible, and
  • tab panels are not correctly implemented.

1.3.2 Meaningful Sequence (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform provides content in a meaningful sequence across the Scope of this document chapter. 

However, there are a few exceptions:

The order of the content is not always provided in a meaningful sequence.

1.3.3 Sensory Characteristics (opens in a new tab)
(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

-------------------------------

Partially supports
(Only for self-registration and change password)

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

For the Docebo platforms that using self-registration and allowing learners to change their password, this criterion is not fully supported.

• In the sign in and in the My profile areas, some controls have been described only by visual or auditory cues
  
  

1.4.1 Use of Color (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform does not use color as a unique visual means to convey information, show an action, prompt a response, or distinguish a visual element in all of the areas listed in the Scope of this document chapter. Textual representation is always used as the primary mechanism for conveying information.

However, there are a few exceptions:

• Links, a few controls and their statuses can only be identified using color

Docebo is not responsible for any change applied to colors via custom CSS or via the Configure branding and look menu of the platform.

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

1.4.2 Audio Control (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Does not support in Docebo Accessibility Conformance Report V6.3)

By default, the Docebo platform does not present content that plays automatically in all the areas listed in the Scope of this document chapter. 

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

2.1.1 Keyboard (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the content available in the Docebo platform is operable through keyboard navigation in all the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In carousels and horizontal tabs, arrow buttons cannot be operable via keyboard but barriers prevent users that use assistive technologies from accessing the content.
• In My skills areas, the remove skills configuration panel is not operable through a keyboard interface.

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

2.1.2 No Keyboard Trap (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform ensures that users can navigate all interactive elements using only the keyboard and are not trapped in any part of the interface.

2.1.4 Character Key Shortcuts (opens in a new tab)(Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

The Docebo platform does not use single-character key shortcuts that could interfere with standard keyboard actions or cause unintended behavior.

2.2.1 Timing Adjustable (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform does not contain any task or content that is time-sensitive or requires time adjustments in all the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• Toast notification messages disappear automatically.

2.2.2 Pause, Stop, Hide (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

2.3.1 Three Flashes or Below Threshold (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

2.4.1 Bypass Blocks (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

2.4.2 Page Titled (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform provides a proper page title for all the platform pages in all the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In Sign-in, Self-registration, Public catalog, and error pages, the title is not meaningful.
• In the public catalog, the page title is missing.
• In few error pages, the title is not meaningful.

2.4.3 Focus Order (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, in the Docebo platform, the focus moves between components following the visual order of the elements in the user interface or in a sequence that preserves their meaning and operability in all of the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In the Sign-in and the Register pages and dialog, the focus is automatically on the first input field which does not receive focus in an order that preserves meaning and operability.
• In filers panels, the Show more button does not provide a focus order that preserves meaning and operability.
• In Catalogs, Channels, and in the My courses and learning plans pages and widgets, the order of the focusable elements is not in a meaningful sequence due to the the infinite scroll behavior.
• In the global search suggestion, a few focusable components do not receive focus in an order that preserves meaning and operability.

2.4.4 Link Purpose (In Context) (opens in a new tab)

(Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform provides links that clearly indicate their purpose, in the context of all the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

In all the learner areas, it is possible to activate links using the spacebar.

2.5.1 Pointer Gestures (opens in a new tab)(Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

2.5.2 Pointer Cancellation (opens in a new tab)(Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

2.5.3 Label in Name (opens in a new tab)(Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform provides words that visually label a component, which are also the words associated with that component programmatically in all the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• In menu selection buttons, the accessible name does not contain the visible label of the form control.
• In the filters panel button, the selected option number is not part of the accessible name of the input.
• In Global search suggestions, the list time accessible name does not contain the visible label of the UI component
• In My skills area, the skill level button accessible name does not contain the visible label of the UI component.

2.5.4 Motion Actuation (opens in a new tab)(Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

3.1.1 Language of Page (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

3.2.1 On Focus (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

3.2.2 On Input (opens in a new tab)(Level A)

Also applies to:

• EN 301 549 Criteria – Does not apply
• Revised Section 508 – Does not apply

Supports

(Updated from Partially supports for branch code configuration in the Docebo Accessibility Conformance Report V6.3)

3.2.6 Consistent Help (opens in a new tab)(Level A 2.2 only)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

3.3.1 Error Identification (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in the Docebo Accessibility Conformance Report V6.3)

3.3.2 Labels or Instructions (opens in a new tab)(Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

3.3.7 Redundant Entry (opens in a new tab)(Level A 2.2 only)

• EN 301 549 Criteria – Does not apply
• Revised Section 508 – Does not apply

Supports

4.1.1 Parsing (opens in a new tab)(Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata (opens in a new tab) and the WCAG 2.1 Editorial Errata (opens in a new tab).

4.1.2 Name, Role, Value (opens in a new tab)
(Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform ensures that Assistive Technologies (AT) can gather information about, activate (or set), and keep up to date on the status of user interface controls in the content in all of the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• In all the learner areas, it is possible to activate links using the spacebar.
• In the self-registration areas, the select input is properly managed.
• In all the learner areas, some buttons that open dialogues or overlays are not properly configured. 
• The Skip to main content link has an improper semantic structure and the related content button does not have an accessible name.

1.2.4 Captions (Live) (opens in a new tab)(Level AA)

Applies to:

EN 301 549 Criteria

• 9.1.2.4 (Web)
• 10.1.2.4 (Non-web document)
• 11.1.2.4 (Open Functionality Software)
• 11.1.2.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

1.2.5 Audio Description (Prerecorded) (opens in a new tab)(Level AA)

Applies to:

EN 301 549 Criteria

• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Does not support in the Docebo Accessibility Conformance Report V6.3)

The Docebo platform does not provide pre-recorded content within the platforms in all the areas listed in the Scope of this document chapter.

Videos can be included in the platform by using the Embed video widget. Content authors are the sole responsible for the accessibility of the content itself.

For more information refer to:

• Vimeo, YouTube, and Wistia.

1.3.4 Orientation (opens in a new tab)(Level AA 2.1 and 2.2)

Applies to:

EN 301 549 Criteria

• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

1.3.5 Identify Input Purpose (opens in a new tab)(Level AA 2.1 and 2.2)

Applies to:

EN 301 549 Criteria

• 9.1.3.5 (Web)
• 10.1.3.5 (Non-web document)
• 11.1.3.5.1 (Open Functionality Software)
• 11.1.3.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform supports identifying input purposes to clarify expected meanings for form data fields in all the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• In the Sign-in, Self-registration, and My profile areas, the autocomplete content attribute is missing in the input text.
• In the Self-registration, the branch code input of the autocomplete attribute is not valid.

1.4.3 Contrast (Minimum) (opens in a new tab)(Level AA)

Applies to:

EN 301 549 Criteria

• 9.1.4.3 (Web)
• 10.1.4.3 (Non-web document)
• 11.1.4.3 (Open Functionality Software)
• 11.1.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

The Docebo platforms activated after May 25, 2021, come with a default set of colors to ensure that the experience is accessible and usable for all users. 

The platforms activated before May 25, 2021, can configure the accessible set of colors as described in Docebo Help.

However, there are a few exceptions:

• In all learner areas, the input text fields do not have a background specified.
• In all learner areas, the primary button colors on hover and focus states lack sufficient contrast between the new background and the white text.
• In public catalog pages, the color of the Register button in the platform header has a contrast ratio of 4.13:1 instead of 4.5:1.
• In channels, the color of the Follow button in the platform header has a contrast ratio of 4.13:1 instead of 4.5:1.
• In the Self-registration and Privacy policy pages, links do not have a foreground specified.
• In the My Profile area, tabs do not have a foreground specified.

Docebo is not responsible for any change applied to colors via custom CSS or via the Configure branding and look menu of the platform.

1.4.4 Resize text (opens in a new tab)(Level AA)

Applies to:

EN 301 549 Criteria

• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software)
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

1.4.5 Images of Text (opens in a new tab)(Level AA)

Applies to:

EN 301 549 Criteria

• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform does not provide images of text to convey information within the platforms in all the areas listed in the Scope of this document chapter.

Thumbnails and header images are decorative elements implemented as background, making them invisible from screen readers in all the areas listed in the Scope of this document chapter.

For more details, refer to the Creating accessible content article of the knowledge base.

1.4.10 Reflow (opens in a new tab)(Level AA 2.1 and 2.2)

Applies to:

EN 301 549 Criteria

• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10 (Open Functionality Software)
• 11.1.4.10 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform presents content without loss of information or functionality with one-dimensional scrolling, and without requiring scrolling in two dimensions in all of the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• In viewports under 1024 or by using browser zoom, header breadcrumbs, header description, and floating action buttons overlap.
• In viewports under 1024 or by using browser zoom, header breadcrumbs, and header description texts are truncated. 
• In viewports under 600px or by using browser zoom some content in overlay - such as global search suggestion, menu options or dialogs -  don’t scroll properly by cutting content out of the viewport.

1.4.11 Non-text Contrast (opens in a new tab)(Level AA 2.1 and 2.2)

Applies to:

EN 301 549 Criteria

• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform ensures that non-text elements maintain sufficient contrast with the background, in compliance with the requirements of criterion 1.4.11, without compromising information or functionality in the areas listed in the Scope of this document.

1.4.12 Text Spacing (opens in a new tab)(Level AA 2.1 and 2.2)

Applies to:

EN 301 549 Criteria

• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

1.4.13 Content on Hover or Focus (opens in a new tab)
(Level AA 2.1 and 2.2)

Applies to:

EN 301 549 Criteria

• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform ensures that content activated by hover or focus is visible and easily accessible across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• The tooltip component on hover or focus is not perceivable.

2.4.5 Multiple Ways (opens in a new tab)(Level AA)

Applies to:

EN 301 549 Criteria

• 9.2.4.5 (Web)
• 10.2.4.5 (Non-web document) – Does not apply
• 11.2.4.5 (Open Functionality Software) – Does not apply
• 11.2.4.5 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

2.4.6 Headings and Labels (opens in a new tab)(Level AA)

Also applies to:
EN 301 549 Criteria

• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform ensures that headings and labels are clear and descriptive across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In the header, the notification panel button label is not meaningful.
• In the My skills areas, the add skill button label is not meaningful.
• In the Configure your skills panel there is a hidden, not meaningful heading.
• In error pages, headings are not meaningful.

2.4.7 Focus Visible (opens in a new tab)(Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform ensures that the focus indicator is visible and easily identifiable across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In the privacy policy, the content implemented by using the Froala editor focus indicator is not visible.
• In the Global search results page, the message component focus indicator is not visible.

2.4.11 Focus Not Obscured (Minimum) (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform ensures that the focus indicator is not obscured and remains visible across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• The sticky header allows keyboard focus to be set on certain elements of the page; however, these elements may become obscured and remain partially or completely hidden beneath the header.
• The sticky cookie banner allows keyboard focus to be set on certain elements of the page; however, these elements may become obscured and remain partially or completely hidden beneath the header.
• In small viewports, the filter panel allows keyboard focus to be set beneath the panel itself, causing course cards to become obscured and remain partially or completely hidden under the filter panel.

2.5.7 Dragging Movements (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

Not applicable

The Docebo platform does not require dragging movements, therefore this criterion is not applicable.

2.5.8 Target Size (Minimum) (opens in a new tab)(Level AA 2.2 only)

Supports

3.1.2 Language of Parts (opens in a new tab)(Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.1.2 (Web)
• 10.3.1.2 (Non-web document)
• 11.3.1.2 (Open Functionality Software) – Does not apply
• 11.3.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

(Updated from Does not support in the Docebo Accessibility Conformance Report V6.3)

Generally, the Docebo platform ensures that the language of different content areas is correctly identified across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In all the learner areas, content titles do not have the lang attribute.

3.2.3 Consistent Navigation (opens in a new tab)(Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.3 (Web)
• 10.3.2.3 (Non-web document) – Does not apply
• 11.3.2.3 (Open Functionality Software) – Does not apply
• 11.3.2.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

3.2.4 Consistent Identification (opens in a new tab)(Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Partially supports

Generally, the Docebo platform ensures that elements are consistently identified across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In the Global search results page, links with the same location have a different accessible name.
• In skills areas, skills suggestions are implemented in different ways.

3.3.3 Error Suggestion (opens in a new tab)(Level AA)

EN 301 549 Criteria

• 9.3.3.3 (Web)
• 10.3.3.3 (Non-web document)
• 11.3.3.3 (Open Functionality Software)
• 11.3.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

3.3.4 Error Prevention (Legal, Financial, Data) (opens in a new tab)
(Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform provides mechanisms to prevent errors in critical tasks (such as legal, financial, or data entry processes), ensuring that users can review and confirm their input before final submission, in all of the areas listed in the Scope of this document chapter.

3.3.8 Accessible Authentication (Minimum) (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

Supports

The Docebo platform ensures accessible authentication by providing properly marked-up email and password inputs, in all of the areas listed in the Scope of this document chapter.

4.1.3 Status Messages (opens in a new tab)(Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document)
• 11.4.1.3 (Open Functionality Software)
• 11.4.1.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform ensures that status messages are clearly communicated and easily perceivable across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In the sign in, self registration, and My profile areas, when errors occur in the form, users relying on assistive technologies have no clear indication of what went wrong.
• In all the learner areas, toast notification messages disappear automatically.

1.2.6 Sign Language (Prerecorded) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

1.2.7 Extended Audio Description (Prerecorded) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

1.2.8 Media Alternative (Prerecorded) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

1.2.9 Audio-only (Live) (opens in a new tab) (Level AAA)

EN 301 549 Criteria– Does not apply

1.3.6 Identify Purpose (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria– Does not apply

1.4.6 Contrast (Enhanced) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

1.4.7 Low or No Background Audio (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

1.4.8 Visual Presentation (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

1.4.9 Images of Text (No Exception) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.1.3 Keyboard (No Exception) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.2.3 No Timing (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.2.4 Interruptions (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.2.5 Re-authenticating (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.2.6 Timeouts (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

2.3.2 Three Flashes (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.3.3 Animation from Interactions (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

2.4.8 Location (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.4.9 Link Purpose (Link Only) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.4.10 Section Headings (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

2.5.5 Target Size (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

2.5.6 Concurrent Input Mechanisms (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

3.1.3 Unusual Words (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

3.1.4 Abbreviations (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

3.1.5 Reading Level (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

3.1.6 Pronunciation (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

3.2.5 Change on Request (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

3.3.5 Help (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

3.3.6 Error Prevention (All) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Generally, the Docebo platform ensures that individuals who are blind can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

Generally, the Docebo platform ensures that individuals with low vision can effectively navigate and interact with all content across areas listed in the Scope of this Document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

Generally, the Docebo platform ensures that individuals who cannot perceive color can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded Video Widget. Content authors are the sole responsible for the accessibility of the content itself. For more details refer also to Docebo help.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded Video Widget. Content authors are the sole responsible for the accessibility of the content itself. 

For more details, refer to the Creating accessible content article of the knowledge base.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not require speech input to operate or to retrieve information.

Generally, the Docebo platform ensures that individuals with limited manipulation can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

The platforms do not rely on fine motor skills. The user interface and controls feature target areas of 36px, which are significantly larger than the WCAG AA requirement. Additionally, the platforms do not require simultaneous actions and provide alternative methods of input, such as standard input mechanisms like user-provided keyboards and pointing devices, to accommodate those who may struggle with precise movements across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Generally, the Docebo platform ensures that individuals with limited reach and strength can effectively navigate and interact with all content across areas listed in the Scope of this document chapter. 

All interactive elements are designed for easy reach, featuring target areas of 36px—significantly larger than the WCAG AA requirement. The platform does not require excessive force to operate controls, minimizing strain. Additionally, search functionalities are provided to help users quickly locate content, further reducing navigation effort. Alternative input methods, such as user-provided keyboards and pointing devices, support effective interaction across the designated areas.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not function in a way that is prohibitive to users with cognitive or learning impairment across areas listed in the Scope of this Document chapter. 

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Additionally, Docebo provides end-users with disabilities with information on accessibility in Docebo Help. See the Docebo Learner Guide and the Accessibility in your platform article for further details. End-users with disabilities can open support requests directly at accessibility@docebo.com

Generally, the Docebo platform ensures that individuals who are blind can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

Generally, the Docebo platform ensures that individuals with low vision can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

Generally, the Docebo platform ensures that individuals who cannot perceive color can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded Video Widget. Content authors are the sole responsible for the accessibility of the content itself. For more details refer also to Docebo help.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded Video Widget. Content authors are the sole responsible for the accessibility of the content itself.

For more details refer also to Docebo help.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not require speech input to operate or to retrieve information.

Generally, the Docebo platform ensures that individuals with limited reach and strength can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

All interactive elements are designed for easy reach, featuring target areas of 36px—significantly larger than the WCAG AA requirement. The platform does not require excessive force to operate controls, minimizing strain. Additionally, search functionalities are provided to help users quickly locate content, further reducing navigation effort. Alternative input methods, such as user-provided keyboards and pointing devices, support effective interaction across the designated areas.

Refer to the WCAG 2.x Report Section for details.

4.2.8 Usage with limited reach

Generally, the Docebo platform ensures that individuals with limited manipulation can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

The platforms do not rely on fine motor skills. The user interface and controls feature target areas of 36px, which are significantly larger than the WCAG AA requirement. Additionally, the platforms do not require simultaneous actions and provide alternative methods of input, such as standard input mechanisms like user-provided keyboards and pointing devices, to accommodate those who may struggle with precise movements across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

The Docebo platform ensures that individuals are protected from photosensitive seizure triggers across all content across areas listed in the Scope of this document chapter.

The platform minimizes the use of flashing or rapidly changing visuals that could trigger seizures, adhering to guidelines that require no content to flash more than three times per second. 

Docebo is not responsible for any change applied to colors via custom CSS or via the Configure branding and look menu of the platform. Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

The Docebo platform does not function in a way that is prohibitive to users with cognitive or learning impairment across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Additionally, Docebo provides end-users with disabilities with information on accessibility in Docebo Help. See the Docebo Learner Guide and the Accessibility in your platform article for further details. End-users with disabilities can open support requests directly at accessibility@docebo.com

The Docebo platform ensures that individuals can effectively maintain their privacy while interacting with all content across areas listed in the Scope of this document chapter. 

The Docebo platform does not impede the use of standard privacy controls alongside assistive technologies and does not track individuals using assistive technologies. Users can connect headphones to listen privately to screen reader announcements, ensuring their interactions remain confidential. This commitment to privacy helps create a secure environment for all users, including those with disabilities.