1.1.1 Non-text Content (opens in a new tab) (Level A)

Also applies to:
EN 301 549 Criteria

• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, in Docebo platform's course pages and training materials meaningful non-text content is presented to the user with a text alternative that serves an equivalent purpose, while decorative non-text content is hidden to assistive technologies in all of the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• Informative icons for target blank links are missing the accessible name.
• Some decorative images provide role image
• Blank slate images in dashboard widgets are missing the alt attributes.
• The training material slides do not provide alternative text for images.

1.2.1 Audio-only and Video-only (Prerecorded) (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Docebo platform's course pages and training materials do not provide pre-recorded content within the platform. Content can be uploaded by content authors who are the sole responsible for the accessibility of the content they upload.

Video content closed captioning is supported and available for content authors. Closed captioning is referred to as subtitles on the platform. Refer to Docebo Help.

Transcripts can be made available on your platform as HTML content within the course. Refer to Docebo Help.

1.2.2 Captions (Prerecorded) (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

The Docebo platform's course pages and training materials do not provide pre-recorded content within the platform. Content can be uploaded (file upload or screen recording) by content authors who are the sole responsible for the accessibility of the content they upload.

Closed captioning is supported and available for content authors. Closed captioning is referred to as subtitles on the platform. Refer to Docebo Help.

1.2.3 Audio Description or Media Alternative (Prerecorded) (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in Docebo Accessibility Conformance Report V6.3)

Docebo platform's course pages and training materials do not provide pre-recorded content within the platform in all of the areas listed in the Scope of this document chapter.

Content can be uploaded by content authors who are the sole responsible for the accessibility of the content they upload. 

Transcripts can be made available on the platform as HTML content within the course. Refer to Docebo Help.

1.3.1 Info and Relationships (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform uses standard HTML and WAI-ARIA attributes in all the areas listed in the Scope of this document chapter. Information, structure and relationships conveyed through the visual presentation are determined programmatically or are available in text form. 

However, there are a few exceptions:

• Some headings are missing levels or misordered, and some are used for visual effect.
• Text areas in dashboard widgets are implemented by using the Froala editor. For more information about accessibility of the tool refer to the  Froala editor (opens in a new tab) .
• The session event list has incorrect parent and child elements in list.
• The carousel component is not fully accessible but no barrier prevents users who use assistive technologies from accessing the content.
• In list items, some information are available only to the sighted user or only to non-sighted user.
• In catalog cards, the old price is not exposed to assistive technologies.
• In the course player pages, tabs are not properly implemented.
• The menu element refers to a missing component or has an empty reference and owned elements don't match the menu items.
• In error pages, heading are not managed properly.
• The expandable content and accordion components have some accessible issues.

1.3.2 Meaningful Sequence (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform provides content in a meaningful sequence across the Scope of this document chapter. 

However, there are a few exceptions:

• Some "Show more" button does not have a meaningful sequence.
• The overview page presents the sidebar before the content of the course.

1.3.3 Sensory Characteristics (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform does not use color as a unique visual means to convey information, show an action, prompt a response, or distinguish a visual element in all of the areas listed in the Scope of this document chapter.

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

1.4.1 Use of Color (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform does not use color as a unique visual means to convey information, show an action, prompt for a response, or distinguish a visual element in all of the areas listed in the Scope of this document chapter. Textual representation is always used as the primary mechanism for conveying information.

However, there are a few exceptions:

• Links, a few controls, and their statuses can only be identified using color.

Docebo is not responsible for any change applied to colors via custom CSS or via the Configure branding look menu of the platform.

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

1.4.2 Audio Control (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

By default, the Docebo platform does not present content that plays automatically in all of the areas listed in the Scope of this document chapter. 

The content author can turn on the autoplay media options.

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

2.1.1 Keyboard (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the content available in the Docebo platform is operable through keyboard navigation in all the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In carousels and horizontal tabs, arrow buttons cannot be operable via keyboard but barriers prevent users that use assistive technologies from accessing the content.
• In the lesson details area, the tag links are operable with the keyboard only if the content is expanded. 

Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

2.1.2 No Keyboard Trap (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially Supports in Docebo Accessibility Conformance Report V6.3)

The Docebo platform ensures that users can navigate all interactive elements using only the keyboard and are not trapped in any part of the interface.

2.1.4 Character Key Shortcuts (opens in a new tab) (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

Generally, the Docebo platform does not use single character key shortcuts that could interfere with standard keyboard actions or cause unintended behavior.

However, there are a few exceptions:

• In video lessons, the video player character key shortcuts are available and cannot be turned off.

2.2.1 Timing Adjustable (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

Generally, the Docebo platform does not contain any task or content that is time-sensitive or requires time adjustments in all of the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• The toast notification message disappears automatically.

2.2.2 Pause, Stop, Hide (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in Docebo Accessibility Conformance Report V6.3)

2.3.1 Three Flashes or Below Threshold (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.3.1 (Web)
• 10.2.3.1 (Non-web document)
• 11.2.3.1 (Open Functionality Software)
• 11.2.3.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.4.1 Bypass Blocks (opens in a new tab) (Level A)

Also applies to:
EN 301 549 Criteria

• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

2.4.2 Page Titled (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform provides a proper page title for all the platform pages in all the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In error pages, and in the My courses and learning plans page, the page title is not meaningful.

2.4.3 Focus Order (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, in the Docebo platform, the focus moves between components following the visual order of the elements in the user interface or in a sequence that preserves their meaning and operability in all of the areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In the course player page, focusable components in the navigation tab bar do not follow a meaningful and operable focus order.
• The expandable content component does not follow a meaningful and operable focus order.
• In the rating dialog after the rate submission, the focus does not follow a meaningful and operable focus order.

2.4.4 Link Purpose (In Context) (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in Docebo Accessibility Conformance Report V6.3)

The Docebo platform provides links that clearly indicate their purpose, in context in all of the areas listed in the Scope of this Document chapter.

Compliance note:

• The title attribute for the tag link in the Lessons details is not properly used.

Given the minimal impact, this criterion Docebo can be considered Supported.

2.5.1 Pointer Gestures (opens in a new tab) (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

(Updated from Not applicable in Docebo Accessibility Conformance Report V6.3)

The Docebo platform does not provide tasks that require only pointer gestures.

In the venue details dialog, it is possible to navigate the location by using Google Maps. For more information refer to Accessibility in Google Maps (opens in a new tab). 

2.5.2 Pointer Cancellation (opens in a new tab) (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

2.5.3 Label in Name (opens in a new tab) (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Generally, the Docebo platform provides words that visually label a component, which are also the words associated with that component programmatically in all the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• In some list item components, the accessible name does not contain the visible label of the UI component.
• In the assignment training material, the accessible name of the Upload options button does not contain the visible label of the UI component.
• In the data browser and the course header dropdown buttons, the accessible name does not contain the visible label of the form control.

2.5.4 Motion Actuation (opens in a new tab) (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

(Updated from Not applicable in Docebo Accessibility Conformance Report V6.3)

3.1.1 Language of Page (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.1.1 (Web)
• 10.3.1.1 (Non-web document)
• 11.3.1.1.1 (Open Functionality Software)
• 11.3.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.2.1 On Focus (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

The Docebo platform ensures that when a user interface component receives or loses focus, it does not trigger a change of context (e.g., automatic navigation or unexpected actions) across all of the areas listed in the Scope of this document chapter.

However there is an exception

• The page input in the paginator is submitted when it loses focus (on blur).

3.2.2 On Input (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in Docebo Accessibility Conformance Report V6.3)

3.2.6 Consistent Help (opens in a new tab)(Level A 2.2 only)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

3.3.1 Error Identification (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in Docebo Accessibility Conformance Report V6.3)

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

(Updated from Partially supports in Docebo Accessibility Conformance Report V6.3)

The Docebo platform provides labels and instructions that visually identify each component, with programmatically associated labels that match across all of areas listed in the Scope of this document chapter.

3.3.7 Redundant Entry (opens in a new tab)(Level A 2.2 only)

• EN 301 549 Criteria – Does not apply
• Revised Section 508 – Does not apply

Supports

4.1.1 Parsing (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata (opens in a new tab) and the WCAG 2.1 Editorial Errata (opens in a new tab).

4.1.2 Name, Role, Value (opens in a new tab) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software) – Not required
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform ensures that Assistive Technologies (AT) can gather information about, activate (or set), and keep up to date on the status of user interface controls in the content across all the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• The rating component control has not been properly managed.
• A few buttons that trigger menus, overlays, or dialogs have not been properly managed.
• Accordion buttons have not been properly managed.
• The element is not an appropriate menu item for containing the menu or menubar.
• Some info within content list items has been improperly marked as hidden.
• In the course player page, the navigation tab bar has an improper role.

1.2.4 Captions (Live) (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.4 (Web)
• 10.1.2.4 (Non-web document)
• 11.1.2.4 (Open Functionality Software)
• 11.1.2.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform enables live captioning via integrations with webinar tools (Zoom, GoToMeeting, Webex, Adobe Connect, and Microsoft Teams) depending on the capabilities of each platform.

1.2.5 Audio Description (Prerecorded)(opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform does not provide pre-recorded content within the platform in all of the areas listed in the Scope of this document chapter.

Content can be uploaded by content authors who are the sole responsible for the accessibility of the content they upload. 

Transcripts can be made available on the platform as HTML content within the course. Refer to Docebo Help.

1.3.4 Orientation (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

1.3.5 Identify Input Purpose (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.3.5 (Web)
• 10.1.3.5 (Non-web document)
• 11.1.3.5.1 (Open Functionality Software)
• 11.1.3.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

1.4.3 Contrast (Minimum) (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.3 (Web)
• 10.1.4.3 (Non-web document)
• 11.1.4.3 (Open Functionality Software)
• 11.1.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

The Docebo platforms, which were activated after May 25, 2021, come with a default set of colors to ensure that the experience is accessible and usable for all users. The platforms activated before May 25, 2021, can configure the accessible set of colors as described in Docebo Help.

However, there are a few exceptions:

• Button colors on hover and focus states lack sufficient contrast between the new background and the white text.
• In observation checklist training material the Leave checklist button has an improper contrast ratio.
• Some input text field components do not have a background specified.

Docebo is not responsible for any change applied to colors via custom CSS or the platform's Configure branding look menu.

1.4.4 Resize text (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software)
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Generally, the Docebo platform ensures that content remains accessible and readable when resized up to 200% without loss of functionality or content being cut off across all of the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• In the learning plan progress popover in the course player, resizing the content up to 200 percent causes it to be cut off.

1.4.5 Images of Text (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

-------------------------

Partially supports

The Docebo platform does not provide images of text to convey information within the platform in all the areas listed in the Scope of this document chapter. 

Thumbnails and header images are decorative elements implemented as background, making them invisible from screen readers in all of the areas listed in the Scope of this document chapter. 

For more details, refer to the Creating accessible content article of Docebo Help.

-----------------------------------------

For courses using slide training materials, the criterion is declassed to Partially supports.

• Although the slide player is accessible, Docebo's learning platform currently prevents accessible slides from loading. The slides are images and do not provide alternative text.

1.4.10 Reflow (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10 (Open Functionality Software)
• 11.1.4.10 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Generally, the Docebo platform presents content without loss of information or functionality with one-dimensional scrolling, and without requiring scrolling in two dimensions  in all of the areas listed in the Scope of this document chapter. 

However, there are a few exceptions:

• Resizing the content up to 400% in the learning plan progress popover in the course player causes it to be cut off.
• Resizing the content up to 400% in the course overview page causes the notification toast to be cut off.
• Resizing the content up to 400% causes the breadcrumb navigation to not reflow, and its end is cut off.
• Resizing the content up to 400% causes the Rate now button in the rating dialog to be pushed off-screen.
• Zooming the page to 400% or using very small devices causes all the sticky headers to cover other elements

1.4.11 Non-text Contrast (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

The course user flow does not completely support this criterion:

• In the course player, the Next and Previous buttons have an improper color contrast ratio. 
• The Froala toolbar buttons have an improper color contrast ratio. 

Pagination input text bottom line has an improper color contrast ratio.

1.4.12 Text Spacing (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

1.4.13 Content on Hover or Focus (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Generally, the Docebo platform ensures that content activated by hover or focus is visible and easily accessible across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• The tooltip component on hover or focus is not perceivable.

2.4.5 Multiple Ways (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.5 (Web)
• 10.2.4.5 (Non-web document) – Does not apply
• 11.2.4.5 (Open Functionality Software) – Does not apply
• 11.2.4.5 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

2.4.6 Headings and Labels (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform ensures that headings and labels are clear and descriptive across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• Accordion, expandable content, and the video player button labels are not meaningful.
• In the course player, the Syllabus, Next, and Previous button labels are not fully meaningful.
• In the course player, there is an empty heading.

2.4.7 Focus Visible (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The Docebo platform ensures that the focus indicator is visible and easily identifiable across all areas listed in the Scope of this document chapter.

2.4.11 Focus Not Obscured (Minimum) (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

Partially supports

Generally, the Docebo platform ensures that the focus indicator is not obscured and remains visible across all areas listed in the Scope of this document chapter.

• In all learner areas, some sticky headers, navigation tabs, and footers can obscure focused items.
• The data browser panel obscures focused items in the viewport when the width is below 1024px.

2.5.7 Dragging Movements (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

Not applicable

The Docebo platform does not require dragging movements, therefore this criterion is not applicable.

2.5.8 Target Size (Minimum) (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

Supports

3.1.2 Language of Parts (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.1.2 (Web)
• 10.3.1.2 (Non-web document)
• 11.3.1.2 (Open Functionality Software) – Does not apply
• 11.3.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially supports

Generally, the Docebo platform ensures that the language of different content areas is correctly identified across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• In all the learner areas, content titles do not have the lang attribute.

3.2.3 Consistent Navigation (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.3 (Web)
• 10.3.2.3 (Non-web document) – Does not apply
• 11.3.2.3 (Open Functionality Software) – Does not apply
• 11.3.2.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

3.2.4 Consistent Identification (opens in a new tab) (Level AA)

Also applies to:

• EN 301 549 Criteria
• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

The Docebo platform ensures that elements are consistently identified across all areas listed in the Scope of this document chapter.

3.3.3 Error Suggestion (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.3 (Web)
• 10.3.3.3 (Non-web document)
• 11.3.3.3 (Open Functionality Software)
• 11.3.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.3.4 Error Prevention (Legal, Financial, Data) (opens in a new tab) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.3.8 Accessible Authentication (Minimum) (opens in a new tab)(Level AA 2.2 only)

EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply

The areas in the Scope of this document do not contain authentication forms.

The criterion is supported for the other learner areas in scope. Refer to Docebo Accessibility Conformance Report - Public areas, login process, and built-in pages.

4.1.3 Status Messages (opens in a new tab) (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document)
• 11.4.1.3 (Open Functionality Software)
• 11.4.1.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially supports

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

Generally, the Docebo platform ensures that status messages are clearly communicated and easily perceivable across all areas listed in the Scope of this document chapter.

However, there are a few exceptions:

• Some status messages are missing or not valid

1.2.6 Sign Language (Prerecorded) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.2.7 Extended Audio Description (Prerecorded) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.2.8 Media Alternative (Prerecorded) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.2.9 Audio-only (Live) (opens in a new tab) (Level AAA)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.3.6 Identify Purpose (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.4.6 Contrast (Enhanced) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.4.7 Low or No Background Audio (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

1.4.8 Visual Presentation (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

1.4.9 Images of Text (No Exception) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

2.1.3 Keyboard (No Exception) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.2.3 No Timing (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

2.2.4 Interruptions (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.2.5 Re-authenticating (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.2.6 Timeouts (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.3.2 Three Flashes (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

2.3.3 Animation from Interactions (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.4.8 Location (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

2.4.9 Link Purpose (Link Only) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.4.10 Section Headings (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

2.5.5 Target Size (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Does not support in Docebo Accessibility Conformance Report V6.3)

2.5.6 Concurrent Input Mechanisms (opens in a new tab) (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

3.1.3 Unusual Words (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

(Updated from Supports in Docebo Accessibility Conformance Report V6.3)

3.1.4 Abbreviations (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

3.1.5 Reading Level (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

3.1.6 Pronunciation (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

3.2.5 Change on Request (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

3.3.5 Help (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

3.3.6 Error Prevention (All) (opens in a new tab) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not evaluated

Generally, the Docebo platform ensures that individuals who are blind can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Generally, the Docebo platform ensures that individuals with low vision can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

Generally, the Docebo platform ensures that individuals who cannot perceive color can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded video widget. Content authors are the sole responsible for the accessibility of the content itself. 

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded video widget. Content authors are the sole responsible for the accessibility of the content itself. 

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not require speech input to operate or to retrieve information.

Generally, the Docebo platform ensures that individuals with limited manipulation can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

The platform does not rely on fine motor skills. The user interface and controls feature target areas of 36px, which are significantly larger than the WCAG AA requirement. Additionally, the platform does not require simultaneous actions and provide alternative methods of input, such as standard input mechanisms like user-provided keyboards and pointing devices, to accommodate those who may struggle with precise movements across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Supports

Generally, the Docebo platform ensures that individuals with limited reach and strength can effectively navigate and interact with all content across areas listed in the Scope of this document chapter. 

All interactive elements are designed for easy reach, featuring target areas of 36px—significantly larger than the WCAG AA requirement. The platform does not require excessive force to operate controls, minimizing strain. Additionally, search functionalities are provided to help users quickly locate content, further reducing navigation effort. Alternative input methods, such as user-provided keyboards and pointing devices, support effective interaction across the designated areas.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not function in a way that is prohibitive to users with cognitive or learning impairment across areas listed in the Scope of this document chapter. 

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Additionally, Docebo provides end-users with disabilities with information on accessibility in Docebo Help. See the Docebo learner guide and the Accessibility in your platform article for further details. End-users with disabilities can open support requests directly at accessibility@docebo.com

Generally, the Docebo platform ensures that individuals who are blind can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Generally, the Docebo platform ensures that individuals with low vision can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

Generally, the Docebo platform ensures that individuals who cannot perceive color can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Docebo is not responsible for any change applied via custom CSS or via the Configure branding and look menu of the platform.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded video widget. Content authors are the sole responsible for the accessibility of the content itself. For more details, refer to Docebo help.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not include audio-only features that require the sole use of hearing across areas listed in the Scope of this document chapter.

Video can be included in the platform by using the Embedded video widget. Content authors are the sole responsible for the accessibility of the content itself. For more details, refer to Docebo help.

Refer to the WCAG 2.x Report Section for details.

The Docebo platform does not require speech input to operate or to retrieve information.

The Docebo platform ensures that individuals with limited reach and strength can effectively navigate and interact with all content across areas listed in the Scope of this document chapter. 

All interactive elements are designed for easy reach, featuring target areas of 36px—significantly larger than the WCAG AA requirement. The platform does not require excessive force to operate controls, minimizing strain. Additionally, search functionalities are provided to help users quickly locate content, further reducing navigation effort. Alternative input methods, such as user-provided keyboards and pointing devices, support effective interaction across the designated areas.

Refer to the WCAG 2.x Report Section for details.

Partially supports

(Updated from Not evaluated in Docebo Accessibility Conformance Report V6.3)

Generally, the platform ensures that individuals with limited manipulation can effectively navigate and interact with all content across areas listed in the Scope of this document chapter.

The platform does not rely on fine motor skills. The user interface and controls feature target areas of 36px, which are significantly larger than the WCAG AA requirement. Additionally, the platform does not require simultaneous actions and provide alternative methods of input, such as standard input mechanisms like user-provided keyboards and pointing devices, to accommodate those who may struggle with precise movements across areas listed in the Scope of this document chapter.

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

The Docebo platform ensures that individuals are protected from photosensitive seizure triggers across all content across areas listed in the Scope of this document chapter. 

The platform minimizes the use of flashing or rapidly changing visuals that could trigger seizures, adhering to guidelines that require no content to flash more than three times per second. 

Docebo is not responsible for any change applied to colors via custom CSS or via the Configure branding and look menu of the platform. Docebo is not responsible for content author actions and created content. Refer to Docebo Help.

Generally, the Docebo platform does not function in a way that is prohibitive to users with cognitive or learning impairment across areas listed in the Scope of this document chapter. 

However, there are some exceptions. Refer to the WCAG 2.x Report Section for details.

Additionally, Docebo provides end-users with disabilities with information on accessibility in Docebo Help. See the Docebo learner guide and the Accessibility in your platform article for further details. End-users with disabilities can open support requests directly at accessibility@docebo.com

The Docebo platform ensures that individuals can effectively maintain their privacy while interacting with all content across areas listed in the Scope of this document chapter. 

The Docebo platform does not impede the use of standard privacy controls alongside assistive technologies and does not track individuals using assistive technologies. Users can connect headphones to listen privately to screen reader announcements, ensuring their interactions remain confidential. This commitment to privacy helps create a secure environment for all users, including those with disabilities.