Docebo has created Docebo Learning Impact that allows you to measure the effectiveness and to prove the impact of learning. As Docebo Learn clients, you will need to activate the Docebo Learning Impact app found on your Learn platform. You will also have access to the Learning Impact external platform.
This article will guide you through the activation and the configuration of the Docebo Learning Impact app found on your Learn platform.
Activating Docebo Learning Impact
Activate the Docebo Learning Impact app as described in the Managing Apps & Features article of the Knowledge Base. The app is listed in the Docebo Additional Features tab.
Configuring Docebo Learning Impact
To access the Docebo Learning Impact configuration area in your platform, log in as the Superadmin, access the Admin Menu by pressing the gear icon in the top right corner of the page, find the Learning Impact item and click on Manage.
Please note that only Superadmins can configure Learning Impact. Power Users are allowed to access the Docebo Learning Impact area, but will have visibility only for the courses and the users they are associated with.
Click on Activate Docebo Learning Impact. In the Docebo Learning Impact Activation right panel, fill out all of the data required to activate the app. Set a Docebo Learning Impact Username and enter the details that were provided to you during your onboarding phase:
- Learning Impact URL
- Learning Impact Host URL
- Learning Impact Organization Chart ID
- Private Key
Note: when entering the Private Key, you should include "Begin Private Key" and "End Private Key" at the beginning and the end of the Private Key otherwise the activation will not be successful.
All the fields need to be filled in to activate Docebo Learning Impact, if you do not have the necessary information, please reach out to us using your platform Help Center.
Select Confirm to complete the activation.
You will be redirected to the Learning Impact main page. From here, you can enable learning impact measurement for courses, check reports and logs, and manage the activation details you entered in the Docebo Learning Impact Activation right panel.
Once you have enabled Learning Impact for courses, questionnaires will be sent to learners enrolled in those courses. Remember that only the learners who enroll or are enrolled in the courses after you have enabled learning impact measurement will receive the email notifications to answer the evaluation questionnaires. The questionnaires are then turned into easy-to-read reports accessible from the Consolidated Reports tab and the Results Comparison tab. Refer to the articles linked in this paragraph for more details on reports.
Event Log Tab
The Event Log tab lists all the actions logged into the system related to the learning impact questionnaires sent and received.
By default, events are ordered chronologically according to the Action Date column (logged action timestamp), but you can sort them differently by clicking on the column name. You can filter logs by date by clicking on the filter icon to select a timeframe for your search. As an option, you can use the search area to look for specific terms.
For more details on the Event Log page, refer to the dedicated article of the Knowledge Base.
Changing Your Configuration Information
If you need to change the configuration details you entered upon activating Docebo Learning Impact, move to the Connection tab in the Learning Impact page.
From here, you can edit your details and click on Save Changes to confirm your changes.
It's important note that modifying your configuration information could cause the Learning Impact app to be deactivated in case the new information is inaccurate. We advise against changing the configuration information unless it is necessary.