ILT (Instructor-Led Training) courses are organized in sessions, and sessions can be made up of one or more events. Events can be hosted in a classroom, on-site, so you will physically attend the event at the venue where the classroom is located, or they can be held online, and in this case you will follow the web event using a webinar tool. Please note that the same event can be offered in both the two ways, in a classroom and via a webinar.
For web events, you will access the video conference through a webinar tool directly from your Go.Learn mobile app.
Let’s clarify that, when accessing Docebo learning platform from your smartphone, you will uniquely use the Go.Learn mobile app.
Instead, when accessing the platform from your tablet, you can use the Go.Learn mobile app, but you can also decide to use the browser version of the desktop platform on your mobile device. You can refer to the Web Events on Tablets section at the end of this article to learn more about video conferences on your tablet.
Downloading the Webinar Tool’s App
If a webinar event included in an ILT session you are enrolled into is approaching, you will receive a notification in your Go.Learn app reminding you that the webinar is starting. To join the webinar, you just need to tap on the corresponding button in the notification’s text. On the page that opens, a message reminds you that the webinar tool’s app is needed in order to attend the webinar.
If you haven’t downloaded the app yet, tap on the Download the App button. You will be redirected to the page of the application needed on your app store, where you will download the app. Once you have installed it on your mobile device, you are ready to join the webinar! Tap on the Open button to start watching it.
If you have already downloaded the app needed, hide the notification and tap the Open button to start the webinar.
In case an external webinar tool that is different from the ones your Admin integrated with Docebo is needed, you won’t find the link to download the app, but you will need to contact your Administrator if you need any help.
Web Events on Tablets (Go.Learn App or Browser Version of the Desktop Platform)
When accessing Docebo platform from your tablet, you can open the Go.Learn mobile app or you can also use the browser version of the desktop platform on your mobile device.
If you’re using the Go.Learn app, please refer to the chapters above in this article and to this article for any further information about how to attend webinars on the Go.Learn mobile app.
If you’re using your tablet’s browser to access the desktop platform, make sure you satisfy the following requirements:
- You need to use the default browser for your tablet operating system (Safari for iOS and Chrome for Android).
Please Note: When using the most recent versions of iOS, you may need to disable Safari’s pop-ups blocker. To do so, open your tablet’s Settings, then reach the Safari tab. In the General section of Safari’s settings, disable the Block Pop-ups toggle. You need to allow pop-ups to be able to access your webinar session. The first time you access a webinar session using Chrome, you will be asked if you want to allow pop-ups. You need to allow them in order to access your webinar session.
- It is your responsibility to download the app needed for the webinar (for example, if you’re using Zoom for web training, you need to have already downloaded Zoom’s app on your tablet to access the webinar session). Please refer to the Supported Webinar Tools section below to read detailed information about which webinar tools are supported on mobile devices and find the links to download the corresponding app for iOS and for Android.
Supported Webinar Tools
All of the webinar tools that can be integrated with Docebo on the desktop platform by your Admin are also supported by the platform on tablets and smartphones, except Teleskill, which is not supported because it is based on Adobe Flash content, not playable on mobile devices.
The Links for Webinar Apps table provides you with the links to download the supported webinar tools apps (Zoom, Adobe Connect, BlueJeans, GoToMeeting, and Webex) on your mobile device.
Please remember that it is your responsibility to download the app on your mobile device.
Note: for the GoToMeeting integration, two different tools (and two apps) are available: GoToMeeting and GoToWebinar.