When creating new users or editing existing users in your platform, you can associate an email address with their profile. The email address is used to contact users by some platform functionalities, such as notifications
and team management.
Although associating an email address to a user profile is not mandatory, we suggest you to do so.
Associating the Email Address to the User
In order to associate an email address to a user, access the Admin Menu
from the gear icon
in the top right corner, and select Users
in the E-Learning
section. Either create a new user
by pressing the plus button
at the top right corner, or edit an exiting one by selecting the Edit
option from the menu at the end of the user line.
In the General Information
tab, type the user email address in the dedicated area, and set whether the email address is verified
. If the email address is unverified, you can send a notification to users
to allow them to verify it.
Sending the Verification Notification to Users
If the email status is unverified
, in order to allow users to verify the email addresses associated with their user profile, you need to send them the User email address must be verified notification
using the Notifications app.
Please note that you must include the [verification_link] shortcode
in the text body of the notification, so that the notification body will include the link to verify the email address.
Once you create and activate the notification, it will be automatically sent every time you create a new user with an unverified
Checking the Email Status of Many Users at One Time
In order to check the email validation status of multiple users at a time, while in the main User Management
page you can either filter users according the verification status of their email, or enable the Email Validation Status
column in the All Users
table. In order to activate the filter, click on the filter icon
in the top left corner of the table, then click Add Filter
and select Email Validation Status
, then define whether to filter verified or unverified email statuses. In order to activate the Email Validation Status
column, click on the Columns Management
icon and select Email Validation Status