DISCLAIMER: The End of Life date of the Adobe Connect V1 integration is at the end of February 2021. Remember that, after this date, the webinar sessions scheduled with Adobe Connect V1 will no longer be accessible or usable by Superadmins, Power Users, or Learners. Docebo will release its revamped integration with Adobe Connect, called Adobe Connect V2, on August 25 2020, and this new version of the integration will completely replace Adobe Connect V1 by the end of February 2021. Check out the Product Updates page for more details.
For those using Adobe Connect Connect Meetings for web training, your learning platform can integrate with this video conferencing software, so your users can access live training sessions directly in webinar courses in their Docebo platforms.
Please note that the integration is available for Adobe Connect SaaS, and does not support on-premise deployments, nor Adobe Connect Managed Services.
Activating Adobe Connect in Your Platform
Begin by logging into your platform as the Superadmin. Then, access the Admin Menu from the gear icon in the top right corner of your platform. From there, press the Add New Apps button at the top of the menu. Once you’re in the Apps & Features section, select the Web Conferencing tab from the tab menu on the left side of the page. In this tab, find the Adobe Connect app in the list of apps, then press the Activate App button in the app’s row. Now, read the information in the pop-up box and press Install Now. The app is now active in your platform.
Configuring your Adobe Connect App in Docebo
To access your app, scroll your mouse over the gear icon to access the Admin Menu. Then find the Adobe Connect section and select the Settings subitem. On the Settings page, press the New Account button to add your webinar account. Then, add your account name, domain name, Adobe Connect username and password, and any additional information that you want to display to your end-users. You can then add the maximum number of sessions per course, total sessions, and concurrent rooms. Please note that the number of concurrent rooms is the one agreed on in your Adobe Connect license. Press Confirm when you're finished. Once you have configured the app, you can create a webinar course. Please refer to the corresponding manual linked in this paragraph to learn more about setting up webinar sessions.
Migrating to Adobe Connect Version 2
Docebo Adobe Connect V2 will completely replace Adobe Connect V1 by the end of February 2021. You can become an Adobe Connect V2 early adopter by activating the new version of the integration at any time after August 25, 2020, so that you can already become familiar with Adobe Connect V2 and prepare your platform accordingly. If you want to become an early adopter, here are the steps on how to do so:
- At any time, after August 25, 2020, configure the integration with Adobe Connect V2, by following the instructions provided in this article. Adobe Connect V1 and Adobe Connect V2 can be simultaneously installed on your platform.
- Plan a date when you are moving to Adobe Connect V2, and use the new version of the integration for the webinars you are scheduling from this date onward. Remember that the Adobe Connect V2 integration is identified as Adobe Connect V2 in the drop-down when scheduling webinars.
- If you have Adobe Connect V1 webinar sessions already scheduled after that date, you have to delete them and create them from scratch with Adobe Connect V2.
- Remove the integration with Adobe Connect V1. Remember: you must delete the sessions associated with Adobe Connect V1 before removing the integration, or you will not be able to delete them afterward.