Introduction

Docebo Discover, available for free for all Discover, Coach & Share users, provides personalized, aggregated content from various sources on the web to learners directly in the learning platform, in the My Areas of Interest channel.

Use Case Scenarios

As a Superadmin, activate Docebo Discover to motivate and engage your learners to grow in the areas that they want to develop with a free content stream tailored to their areas of choice. Thanks to this personalized growth tool, learners will feel more invested in your learning program and more willing to use the platform.  Since learners select their areas of interest on their own, and the platform artificial intelligence automatically identifies and organizes content to propose to them, you, as the Superadmin are freed from time-consuming manual content selection and skill mapping.

Activating Docebo Discover

Docebo Discover activates when the My Areas of Interest channel is activated. To do so, log into the platform as the Superadmin, access your Admin Menu from the gear icon in the top right corner of your platform, then press the Channels item in the E-Learning section. In the list of channels on this page, find the My Areas of Interest channel, then press the grey checkmark in the channel’s row corresponding to the Published column, switching it to green, to activate it. At any time, you can deactivate Docebo Discover by unpublishing the My Areas of Interest channel. Changes will be applied after users log off and log back again in their platforms.  Once you press the checkmark, read the message in the pop-up box, then press Activate. When this channel is activated, all of your users will be prompted to fill out their areas of interest upon their next login to the platform, as described in this article. 

Docebo Discover content counts in your platform’s Active Users report. This means that once a learner presses the content’s title and opens a link to the content, he or she is counted as an active user (in the case that the learner is not already active).

When the My Areas of Interest channel is activated from the Channels management area, a new channel will be made available for your learners (given that you assign them visibility to the channel using the process outlined in this article). This channel can be accessed both from the All Channels page, or from the My Areas of Interest built-in page that is automatically added to all of your active menus in the platform upon activating the My Areas of Interest channel. You can manage the visibility of the My Areas of Interest page as any other page in the platform as described in this article.

Configuring Docebo Discover

Once a learner has told the platform which areas he or she is interested in, the My Areas of Interest channel will then populate with aggregated content from around the world related to those areas, spurring the growth of your learners without a lot of manual work needed by you. To learn more about what learners will need to do once Docebo Discover is activated, refer to this article. Since learners can share the content available in this channel with other learners or save it on their personal channel, remember to make the My Channel page available in the user menu. When sharing the content with other users, they are invited to watch it according to the same rules of the Invite to Watch functionality. Refer to this article for further info on how to configure this functionality.

Managing the Content Selection

The content selected by Docebo Discover comes from the Web, and it is filtered by default in order to exclude inappropriate content. Still, you have the possibility to manage the sources used to collect content either by:

• defining a list of unwanted sources (deny list) that will be excluded from the content selection, or 
• building a list of approved sources (allow list) that the platform will use for selecting content, restricting the search to this list of sources only

In order to manage these options, access your Admin Menu from the gear icon in the top right corner of your platform, then press the Channels item in the E-Learning section. In the list of channels on this page, find the My Areas of Interest channel, click on the ellipsis menu at the end of the channel row and select Edit. Move now to the Website Access Permissions area. By default, the selected option is Don’t Manage Sources, meaning that the content selection relies on the default platform filters only. Depending on your needs, either select Sources on the Deny List to set a deny list of sources you don’t want the platform to include in the content selection, or choose Sources on the Allow List to restrict the content search to the sources you identify. Remember that, independently from the selected option, the platform default filtering capability to avoid inappropriate content is always active. Enter the sources in the dedicated areas; their format does not need to include prefixes (http://, https://, www) and subdomains.

Please note that you can insert only the sources included in the set of domains from which Docebo Discover selects content (the Sources on the Deny List or the Sources on the Allow List fields do NOT work with any websites, but only with those in the list of domains). If you want to be provided with the aforementioned list of Docebo Discover sources, please contact the Customer Experience Team (if your plan includes this option) or reach out to Docebo support.

After you type the third letter of the domain, the autocomplete function will propose all the domains included in the set of sources used by Docebo Discover and matching the text already inserted. Select one of the sources proposed, then press Save Changes in the bottom right corner of the page to confirm your selection.