ALERT: Due to scheduled maintenance, Docebo Content will be unavailable between 8pm and 11pm PST on Monday, December 11, 2023. During this time, Docebo Content will be inaccessible for discovering and importing content. Content already imported from the library will continue to work as expected. For any questions that you may have, please contact Docebo using your platform's Help Center.
DISCLAIMER: This article explains how to use Docebo Content. Depending on your contract, or if you adopted Docebo Content prior to July 5, 2023, you might have access to the Docebo Content Classic experience in your platform instead. In that case, please refer to the article Managing Docebo Content Classic.
Docebo Content streamlines your learning initiatives by delivering fresh training content to your learners without the need for external licenses or complex integrations. It provides a seamless way to ensure a continuous learning experience with up-to-date materials.
The Docebo Content library includes more than 28,000 courses and over 100 high-quality, pre-curated lists of the most in demand content on various topics, with new courses added every month and the possibility to contact our Curation Team to purchase a plan built on your needs. If you have already purchased a curation plan or an unlimited plan, our Curation Team will be at your disposal to create custom curated lists based on your needs.
This article explains how to purchase and manage content from Docebo Content's library as the platform Superadmin.
Accessing Docebo Content
To access the Docebo Content library in your platform, you need to reach the Content Marketplace. Log into your platform as the Superadmin, access the Admin Menu by pressing the gear icon in the top right corner of the page. Then, select the Content Marketplace item.
Only Superadmins have access to the Content Marketplace. Power Users cannot access or manage the Content Marketplace.
On the main marketplace page, you will see all of the publishers from which you can browse, purchase, and sync off-the-shelf content. The Docebo Content library is the biggest banner on the main Content Marketplace page.
To explore the library content, press the Explore the Library button. You’ll then be redirected to the Docebo Content library. Refer to the next chapter to learn more on browsing the library.
Please note! The language of Docebo Content will be automatically selected based on your platform language. The supported languages are English, French, German, Italian, Russian, Simplified Chinese, Spanish, and Traditional Chinese. If your platform language is not one of the supported languages, Docebo Content, by default, will be displayed in English.
Exploring the Docebo Content Library
The Docebo Content library includes more than 28,000 courses, with new courses added every month, all available for you to preview and to import if you have purchased a plan. You can browse content either by entering keywords in the search bar or using the list of filters to filter courses according to one of the available options:
- Category: filter items by topic
- Product Type: lists or single courses (refer to the chapter Managing Lists to learn more about lists)
- Publishers: select among Docebo Content’s training providers
- Languages: select whether you want your selection to be applied to the course text, to the subtitles and/or to the audio track, then mark the desired checkboxes or search for a specific language in the Filter languages bar
- Style: choose the content formats you prefer
- Course Features: filter by specific features of the courses. This filter uses “and” logic, so if you select more than one, the results will only display courses offering all the features you selected.
- Seat Time: filter courses by duration
- Rating: filter items according to user rating
- Accreditation Organizations: display only courses accredited by specific organizations.
Use the Sort By menu on the right side of the page to sort items by relevance, rating, title, date of addition, or date of last update.
All of the content displayed in the search results page is available for you to preview. Refer to the next chapters to learn more about importing content in your platform.
Courses and lists are displayed as cards. Every list card shows its title and the number of courses it contains. Refer to the chapter Managing Lists to learn more about lists.
Every course card shows the course title, its publisher, an icon representing the course style, its rating, its duration and the number of languages. Moreover, a course card will be labeled as New or Updated if the course has been created or updated in the last 60 days. The cards of the courses not included in your plan will be marked as Unavailable.
To see the list of languages available for a course, hover your mouse over the number of languages in the course’s card or open the course detail page by clicking on the course card. You can expand the Languages section to view more detailed information on that languages are available for course text, subtitles, and audio.
Some courses will be available in more than one language, selectable by learners while playing the corresponding training material. These courses will display a globe icon on their card.
Some courses have language sets available instead. This means that there are multiple versions of the course, one for each language. You will recognize those courses by the folder-and-globe icon on the course card or by a note in the Languages section of the course detail page saying that languages are available as separate courses.
Please note! When importing courses with language sets into your platform or adding them to lists, you will need to select all the versions that you wish to import or add, and each version will be imported or added as a separate course.
Click on Home to land on the homepage of Docebo Content, where you will find a list of the available categories. Here you will see the cards of some of the courses included in each category, and you will be able to preview them or browse any category.
Click on the category name at the top of the page to open the category page, where you will see the courses associated with it. Scroll down to the bottom of the page to view a list of its subcategories.
From the Home tab, click on the Browse link in any category section to be redirected to the library page displaying content filtered by the selected category.
Purchasing Content Plans
The Docebo Content library has more than 28000 courses available for purchase, all of which are ready to be played on both desktop and mobile devices. All courses are available for you to preview. To be able to import content into your platform, you need to purchase a content plan. To do so, click on Buy a Plan in the top right corner of any page.
A slide-out panel for your platform’s Help Center will appear on the right side of the page. Insert your message into the corresponding field, then press Send Now. Once you purchase a plan, you will be able to request custom curated lists of courses tailored to your needs.
You can upgrade your plan at any time by clicking Upgrade Plan in the Docebo Content library banner. To keep track of Docebo Content usage, click on the Content Licenses tab.
Importing Content into Your Platform
You can import courses from Docebo Content as training material into your Central Repository. From the Library page, open a course by clicking on its card, then press Deliver Course.
As an alternative, you can select one or more courses to import from a list. After opening a list, select the checkboxes next to the desired courses’ names or select all the courses by using the checkbox at the top of the table, then press Deliver Courses. To ensure optimal performance, we recommend not importing more than 20 courses at a time.
Please note! In order to import content into your platform, you need to have an active plan. If you don’t you will receive an error message while importing content.
In the slideout panel that opens, you will see a summary of the courses and/or languages being imported. Press Deliver Courses to proceed.
When you launch the import, the process will run in the background, so you can continue to use your platform and your PC without any restrictions during the import process. You will find the list of the imported content in the My Courses tab and the corresponding training material in your Central Repository. Refer to the next chapters for more information on managing imported content.
Please note! After importing content, you will need to manually refresh your My Courses page and your Central Repository page in order for the import to result as completed.
Managing Content from Docebo Content in Your Platform
When content from Docebo Content is imported into your Central Repository, it can be managed like any regular SCORM training material, with the same advanced settings options, and assigned to courses. Learn more about assigning training material to courses from the Central Repository.
When editing the title of the content you imported from Docebo Content, remember that the new title will be used in the platform instead of the one of the original content title for all purposes, including the search functionality, thus causing a mismatch between the content title in the platform and the one displayed in the Docebo Content library.
Once you find the training material from Docebo Content in the list of training materials in the Central Repository, press the edit icon in the training material’s row to edit its details as desired.
Please note! We recommend not deleting from the Central Repository training material imported from Docebo Content. If you do, Docebo Content will not recognize the training material as deleted and you will not be able to import it again from the Docebo Content library. You will have to remove the material from Docebo Content first. Refer to the chapter Managing My Courses to learn more on how to remove content from your imported material in Docebo Content.
If you have associated courses containing training material from Docebo Content with certifications, please contact Docebo using your platform's Help Center in order to enable the tracking reset for training material from Docebo Content.
In Docebo Content, you can organize courses in lists. Lists are groups of courses usually related to the same topic, but you can create your own custom lists according to your preferred criteria. Click on Lists in the action bar to access the list management page. Here you will find a number of tabs:
- In the All tab, you will see all of your created, received, and followed lists.
- The Created tab displays all the lists you have created.
- In the Received tab, you will find the custom curated lists created for you by Docebo Content.
- In the Following tab, you will see all of the lists that you follow.
- In the Curated Lists tab, you will find the public curated lists already selected by our Curation Team. These lists will be updated as new content is added to the offering.
In the list table you will see each list’s title, creator name, date of the last update, and number of courses included in the list. Click on a column header to sort the table according to that data. Public curated lists will display a globe icon, and searchable lists will display a magnifier icon.
Click on a list name to open the list management page. Here you will see the list description and details, and a table with all of the courses included in the list. In the top right corner of the list detail page, in the case of public curated lists, you can click on Follow to start following that list and find it in your Following tab.
To duplicate a list, click on the gear icon and select Duplicate. Optionally edit the title and description of the duplicate list, and press Duplicate List to confirm.
To delete a list or download it as a CSV file, click on the gear icon and select the corresponding option. You can delete more than one list at a time by flagging the checkboxes next to their names in the list management page and clicking on Delete. Please note that you cannot delete custom curated lists, and you can neither delete nor download public curated lists.
Creating Lists and Adding Courses
To create a new list, click on the New List button in the top right corner of the list management page. Enter a title and optionally a description for your list, then click on Create List.
Next, click on the list name to enter the list page, and click on Browse Catalog to start adding courses to the list. You will be redirected to the Library page. Hover your mouse over a course card, and select Add To List. You can do the same from the course detail page by clicking on the plus button in the middle of the page.
In the right panel, select one or more languages for the course, and choose whether you want to create a new list or add the course to an existing one. Finally, click on Add To List.
If you need to separate the courses included in a list, you can take advantage of groups. Either select the desired courses by flagging the checkboxes next to their names and select New Group, or directly select New Group and then drag and drop the desired courses by pressing the drag icon at the end of the courses’ rows into the newly created group.
After creating a group, you can also click on Add Courses at the end of the group’s row to be presented with a selection of courses from the library based on the group title. Refer to the next chapter to learn more about the smart functionality suggesting courses.
To delete one or more groups, select the checkboxes next to their names and press Remove. By default, the courses included in the group will be selected too. After clicking on Remove, you can choose whether you want to only remove the group and keep the courses in the list, only remove the courses from that group from the list but keep the group, or remove both the group and the courses.
Through the use of artificial intelligence and machine learning, smart lists offer personalized course suggestions by taking into account your preferences, along with your organization's prior course selections, completions, and learner ratings (if available).
To create a smart list, click on the New Smart List button in the top right corner of the list management page. Enter the desired topics, language, and seat time. You can insert multiple topics by separating them with commas. Optionally, click on Advanced options to select course publishers and features, then click on Create Your List.
Docebo Content will generate the suggestions and populate your list. You will be redirected to the list detail page, where you can see the courses included in it. Courses will be grouped by topic, and each topic will be assigned a maximum of 5 courses by default. Find more information about groups in the previous chapter.
By default, the list will be named “Recommended on” followed by date and time of creation, but you can rename it by clicking on its title.
You can include more courses by clicking on Add Courses at the top of each group, and you will be presented with more suggestions. Optionally, click on Show filters to change the keywords for the search or use other filters. Hover your mouse over a suggested course card and click on Add To List. To add multiple courses at a time, click on Select courses and then on the courses’ cards to select them.
To remove one or more courses from the list, flag the checkboxes next to the courses’ names and press Remove.
Managing My Courses
The My Courses dashboard groups all activities related to the courses you have already imported into your platform. Click on My Courses in the action bar to access this page.
In the Delivered vertical tab, you will find a list of all of the courses you have imported into your platform. In the top bar, you can search for content imported into your Central Repository by using the text box, or export a CSV list of the delivered content by clicking on the corresponding icon.
In the Title column, you will see the title of the content as well as its thumbnail, publisher, duration, and the number of languages.
In the Date Added column, you will see how long ago the content was imported into your platform, and in the Status column you will see if it has been delivered or is pending. Content recently added may be displayed as pending until the whole queue of imported content has been delivered.
By default, the most recently imported content will be displayed at the top, but you can sort it differently by clicking on column names. At the bottom of the page, you will see the total number of courses imported.
If you wish to remove a course because you no longer want to use it in your platform, click on the ellipsis button at the end of the course row and select Remove. You can also remove one or more courses by flagging the corresponding checkboxes and then clicking on the Remove button at the top of the page. Removed courses will be moved to the Archived vertical tab of the My Courses page. To retrieve them, move to the Archived vertical tab, flag their checkboxes, and press the Put Back button at the top of the page.
Please note! Removing courses from your delivered courses in Docebo Content will not automatically remove them from the platform. If you no longer want to use a course, after removing it in Docebo Content, you will have to manually delete the corresponding training material from your Central Repository.
Managing Content Planned for Decommissioning
In the Needs Attention vertical tab, you will find all of the imported content that has been or will soon be decommissioned. In the top bar, you can search for content by using the text box, or export a CSV list of all content planned for decommissioning by clicking on the corresponding icon.
Content may be decommissioned because it is out of date, for example, and you have the possibility to replace it with a newer version, or a different piece of content.
In the Status column, you will see two possible values:
- Retiring soon means that the course will soon be decommissioned (on the date reported in the Retire Date column). This stage usually lasts 30 days, and the imported training material can still be accessed by learners.
- Retired means that the course has been decommissioned (on the date reported in the Retire Date column).
Please note! We recommend periodically checking the Needs Attention page in order to stay updated on which of your imported courses will be decommissioned soon.
When content is decommissioned, learners and Superadmins can no longer access the corresponding training material, but this is not automatically removed from the platform, in order not to lose the users’ tracking. You can either remove it from every course it is assigned to, or remove it from all of the courses in one action from the Central Repository. Please note that decommissioned training materials are not considered in the courses’ prerequisites configuration.
To replace a decommissioned course or a course planned for decommissioning, while in the Needs Attention vertical tab of the My Courses page, click on the ellipsis button at the end of the course row and select View Replacements. A list of recommended courses will appear below the original course. Click on More Courses to view more suggestions. Click on any course card to access its detail page and, once you have chosen the replacement course, click on Deliver on the course detail page.
The new course will be imported to replace the decommissioned or decommissioning one, and you will see it in the Delivered vertical tab in the same row of the old course. You will then have to replace the corresponding training material in the relevant courses from your Central Repository.
After a year of decommissioning, the course’s status will be updated to Archived, and it will be moved to the Archived tab. You can also manually move courses from the Needs Attention to the Archived tab by selecting it in the Needs Attention tab and pressing Move to Archive. To undo this action, select the course in the Archived tab and press Put Back.
Docebo Content allows you to create reports in addition to the ones already available in your Learn platform. Learn more about reports on the Learn platform.
Move to the Reporting tab and click on the calendar icon in the top bar of the tab, select the date range for which you want to generate a report, then press Close. In the table below, you will see the report of the learners who attended courses from Docebo Content in the selected period, including learners’ and courses’ details, start and completion dates, completion status, related score if present, and duration of course attendance.
Please note! You can ignore the Student ID and Certificate parameters at this time because they do not refer to Docebo Learn data but to Docebo Content internal data.
Click on column headers to sort data according to your needs. You can search the report by using the corresponding search bar or download the report as a CSV by clicking on the CSV button in the top bar of the tab.
Attending a Docebo Content Course as a Learner
As a learner, you have full visibility of the Docebo Content catalog only if the platform Superadmin gave you the permissions to see it. Log in to the platform and select Course Catalog from the Main Menu. The Docebo Content Catalog is listed among the other catalogs assigned to you and includes all the courses downloaded from the Docebo Content platform.
Click the Filter item in the action bar at the top of the library to filter courses according to one of the available options. You can also sort search results using the corresponding menu on the right side of the action bar at the top or search for content using the search bar.
Click on the course card to access its dedicated page where you can learn more about the course author and language, and read a course description. Press Enroll to subscribe to the course. Confirm your enrollment by pressing Enroll in the pop-up box.
A message will confirm your subscription, and prompt you to start the course right away or to access the My Courses and Learning Plans area of the platform where the course you have just enrolled in will be listed together with the other courses assigned to you. Click on the course tile to access the course main page, then Start Learning Now to launch the training.
Notes on Cookies
Some content requires third-party and session cookies in order to run correctly. Below are the steps to enable cookies in your browser. If you don't wish to allow all cookies going forward, be sure to change this setting back once you've completed your course. Please be aware that, while all content hosted by Docebo Content is safe, these changes can affect your browser security settings for other websites as well.
Chrome (Referenced version: 119.0)
- At the top right of your browser window, click the ellipsis icon and then Settings
- In the lefthand column, select Privacy and security, then click Site settings
- Scroll down and click Third-party cookies
- Click Allow third-party cookies.
Edge (Referenced version: 119.0)
- At the top right of your browser window, click the ellipsis icon and then Settings
- In the lefthand column, select Cookies and site permissions
- Under Cookies and data stored, click Manage and delete cookies and site data
- Activate the Allow sites to save and read cookie data option, so its color is blue
- Deactivate the Block third-party cookies option, so its color is no longer blue.
Firefox (Referenced version: 120.0)
- At the top right of your browser window, click the gear icon and then Settings
- In the lefthand column, select Privacy & Security
- In the "Browser Privacy" section, select Custom
- Uncheck the boxes next to Cookies, Tracking content, and Fingerprinters.
Safari (Referenced version: 17.0) - A Mac-only browser
- In the top left of your screen, click Safari and select Settings
- Click the Privacy icon in the top row
- Next to Website Tracking, uncheck Prevent cross-site tracking
- Click the Advanced icon in the top row
- In the Privacy section, uncheck Block all cookies.